What users are saying about
Top Rated
448 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 448 reviews and ratings
Microsoft 365 Business Premium
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Top Rated
972 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 972 reviews and ratings
Likelihood to Recommend
Apple iCloud
Apple iCloud works extremely well for individuals that are subscribed to the Apple ecosystem of products. The ability to seamlessly sync across devices with one account has helped me prepare, access, and share important documents quickly and effectively across platforms. Additionally, Apple's cloud infrastructure is quite robust and I have rarely encountered issues with reliability over the five years+ of using the service.
Customer Account Manager
QuadPrinting, 10,001+ employees
Microsoft 365 Business Premium
We've used Microsoft 365 for our business presentations and pitchbooks and the tools are incredibly well suited. It's easy to make a very professional and eloquent presentation quickly. We also love the Outlook Calendar integration across our team members and planning and scheduling has been very effortless and easy. We haven't utilized OneDrive as much due to our own firm having this capability and the cyber security threat of keeping things in the cloud.

Verified User
Partner in Sales
Financial Services Company, 10,001+ employeesFeature Rating Comparison
File Sharing & Management
Apple iCloud
8.0
Microsoft 365 Business Premium
—
Versioning
Apple iCloud
7.5
Microsoft 365 Business Premium
—
Video files
Apple iCloud
8.4
Microsoft 365 Business Premium
—
Audio files
Apple iCloud
8.3
Microsoft 365 Business Premium
—
Document collaboration
Apple iCloud
7.3
Microsoft 365 Business Premium
—
Access control
Apple iCloud
7.6
Microsoft 365 Business Premium
—
File search
Apple iCloud
7.8
Microsoft 365 Business Premium
—
Device sync
Apple iCloud
9.2
Microsoft 365 Business Premium
—
Cloud Storage Security & Administration
Apple iCloud
7.4
Microsoft 365 Business Premium
—
User and role management
Apple iCloud
6.7
Microsoft 365 Business Premium
—
File organization
Apple iCloud
8.0
Microsoft 365 Business Premium
—
Device management
Apple iCloud
7.6
Microsoft 365 Business Premium
—
Cloud Storage Platform
Apple iCloud
8.2
Microsoft 365 Business Premium
—
Performance
Apple iCloud
8.4
Microsoft 365 Business Premium
—
Reliability
Apple iCloud
8.9
Microsoft 365 Business Premium
—
Storage Reports
Apple iCloud
7.3
Microsoft 365 Business Premium
—
Pros
Apple iCloud
- Speed - As soon as the transfer is complete you immediately have all the information backed up to access on any computer that you desire to log into. Transferring information from your phone to this service is seamless and easy to understand.
- Reliability - I have used iCloud ever since I've had an iPhone (over 5 years) and I never once have lost a file or document due to Apple's failure.
IT Consultant
Self-EmployedInformation Technology and Services, 1-10 employees
Microsoft 365 Business Premium
- Outlook integration: as mentioned in the rest of the review, working with documents, spreadsheets, etc. in Outlook is seamless. Previewing an Excel doc instead of opening can be a lifesaver when there are already 15 windows of Excel open!
- Aesthetics: while not the most important feature of any software, appearance can go a long way to make the experience feel less like a chore, and can also contribute to usability for a newer user.
- Time Management: Outlook works with Calendars, Teams, and Contact books to make meeting scheduling and execution easy, but with 365, the cloud focus allows even greater flexibility for someone working from home or calling into a meeting remotely.
- Memory management: on the more technical side, 365 manages the CPU and RAM of the user's machine in a way that isn't wasteful, and I personally have experienced far fewer crashes in cloud-based documents.
Staff Accountant
Active Interest MediaAccounting, 201-500 employees
Cons
Apple iCloud
- You will constantly run into issues where iCloud is optimized or available only for Apple's own product line. That's frustrating.
- Apple's Mail app and service are just beleaguered by the likes of Gmail. Perhaps even Zoho does better than them on the web.
- iCloud seems optimized more for a mobile user, so desktop apps & services feel a bit force-fitted.

Verified User
Team Lead in Other
Computer Software Company, 11-50 employeesMicrosoft 365 Business Premium
- More user control in SharePoint with better UI will really benefit this platform.
- Granting Access to outside users to certain OneDrive functionality with person OneDrive app will be beneficial.
- A program similar to Webex to conduct the virtual meeting (to include people from outside the organization) will be great.
Regional Manager
Paragon HotelHospitality, 201-500 employees
Likelihood to Renew
Apple iCloud
Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.

Verified User
Director in Information Technology
Computer Software Company, 11-50 employeesMicrosoft 365 Business Premium
Microsoft 365 Business Premium 10.0
Based on 2 answers
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
Senior Infrastructure Analyst
Aberdeenshire CouncilGovernment Administration, 10,001+ employees
Usability
Apple iCloud
Apple iCloud 7.8
Based on 20 answers
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
Graduate Research Assistant
Western Kentucky UniversityHigher Education, 1001-5000 employees
Microsoft 365 Business Premium
Microsoft 365 Business Premium 9.0
Based on 45 answers
Because we have most of the business suite programs, if not all, installed on our laptops already, using these products are extremely easy. They work seamlessly in our workflow and it does not feel like having to open new programs each time. Everything works under one umbrella, and thus the overall usability is rated quite high in our organization
Strategic Planning Consultant
AECOMCivil Engineering, 10,001+ employees
Performance
Apple iCloud
Apple iCloud 8.2
Based on 13 answers
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
Senior Digital Strategist
LullabotInternet, 51-200 employees
Microsoft 365 Business Premium
Microsoft 365 Business Premium 8.5
Based on 84 answers
The Office 365 web-based application is very well designed and performance, in general, is usually great. While there can be a lag at times (especially on a slow internet connection), a number of elements are cached locally to speed up access. Compared to other web-based applications (especially Google's G Suite), Office 365 performance is usually significantly better - especially when dealing with large files such as spreadsheets. Office 365 web-mail is surprisingly quick and feature rich.
Owner
Colorado Computer CareInformation Technology and Services, 1-10 employees
Support Rating
Apple iCloud
Apple iCloud 7.5
Based on 36 answers
I never used Apple iCloud support, but have never needed to do so. It has become more of a personal issue with computers in my organization, where the business solution has been with Dropbox. I do have to admit when my Mac went down, having things on Apple iCloud did help to get things restored. However, since I had more than one photo file for my Business and Personal data, I was not able to recover my Business Photos. Apple iCloud should have been able to do this.
Associate
C21 Myers LakelandReal Estate, 51-200 employees
Microsoft 365 Business Premium
Microsoft 365 Business Premium 8.4
Based on 17 answers
It simply works. The team at Microsoft is improving the suite release after release. Personally, I've installed the apps on several devices (More than 10, using Windows, Mac, Android & iOS) and the ease of use was the common denominator. I only ran into a problem one time with a very early version of Microsoft Teams, but the IT team quickly got support from Microsoft and I got the app running again with a very short delay,

Verified User
Project Manager in Engineering
Entertainment Company, 51-200 employeesImplementation Rating
Apple iCloud
No score
No answers yet
No answers on this topic
Microsoft 365 Business Premium
Microsoft 365 Business Premium 8.7
Based on 4 answers
The implementation went well and was very smooth. It did not require a lot of technical support.
Director
Utility Consulting Group (UCG)Utilities, 11-50 employees
Alternatives Considered
Apple iCloud
Google Drive is great and it offers way more free storage than Apple iCloud, however, Google is known for sharing their user's data much more freely than Apple. To some people, this might not be a big deal. I prefer to pay a few dollars for added security. Dropbox is a different situation in that it offers less free storage space than Apple. Dropbox also integrates very well with many different services, but Apple has been rapidly improving in this area.

Verified User
Professional in Other
Hospital & Health Care Company, 1001-5000 employeesMicrosoft 365 Business Premium
Both have similar interfaces, but in terms of functionality Office 365 obviously is the best. Also Office 365 lets you add more options and have a bigger catalogue of templates and resources to make the documents faster than we thought, actually there is a store where you can find infinite templates for a lot of topics and themes. Also the addition of Microsoft Teams in the suite is the better choice for the management of your projects and developments. The text manipulation is other point for Office 365, due in WPS is a bit worse and difficult to set up, the graphics and art is better than the WPS.
Bot Developer
OnQ Operating CompanyHospital & Health Care, 201-500 employees
Return on Investment
Apple iCloud
- Mobility. Apple iCloud along with other online storage options has given me the ability to access files and data while away from my office.
- Security. I don't worry about security with my files in Apple iCloud. Of course, I don't generally store highly sensitive files in the cloud.
- Simplicity. I can set up my file folders so that when I know I will need access to certain types of files away from my office, I save time with decision making or moving the files later when I may need to take a trip or visit a client.
Owner
HighRoad AccountingAccounting, 1-10 employees
Microsoft 365 Business Premium
- The overall impact has been positive for my organization. If we didn't have Microsoft 365, I really believe no one could get their work done efficiently and as good as it currently is.
- Again, the biggest positive impact it has played is the collaboration and accessibility it allows. I really can't think of any negative impacts other than financially if the product and service aren't priced competitively.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employeesPricing Details
Apple iCloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Apple iCloud Editions & Modules
Edition
50GB | $0.991 |
---|---|
200GB | $2.991 |
2TB | $9.991 |
- Per Month
Additional Pricing Details
—Microsoft 365 Business Premium
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Microsoft 365 Business Premium Editions & Modules
—