What users are saying about
5 Ratings
87 Ratings
5 Ratings
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Score 5.4 out of 101
87 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

New Relic

Good for applications that have front-ends, to track memory utilization, SQL query performance, errors that occur on a page, and logging/analytics. If your application doesn't have a front-end, New Relic is not as useful, as there isn't a browser for it to run in and thus collect stats. Personally, I prefer using tools like Kibana, Datadog, or Splunk for application log aggregation, even though New Relic has the functionality to do this as well
Gabriel Samaroo profile photo

Feature Rating Comparison

Application Performance Management

AppNeta
New Relic
7.2
Application monitoring
AppNeta
New Relic
9.5
Database monitoring
AppNeta
New Relic
6.9
Threshold alerts
AppNeta
New Relic
8.0
Predictive capabilities
AppNeta
New Relic
6.3
Application performance management console
AppNeta
New Relic
8.7
Collaboration tools
AppNeta
New Relic
5.4
Out-of-the box templates to monitor applications
AppNeta
New Relic
8.3
Application dependency mapping and thresholding
AppNeta
New Relic
4.2
Virtualization monitoring
AppNeta
New Relic
9.0
Server availability and performance monitoring
AppNeta
New Relic
8.5
Server usage monitoring and capacity forecasting
AppNeta
New Relic
7.9
IT Asset Discovery
AppNeta
New Relic
4.0

Pros

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo
  • NewRelic is a simple and intuitive solution that gives detailed performance metrics for every aspect of the environment, in real-time.
  • I love the amount of detail I can receive on very detailed aspects of my software.
  • I am able to view app performance down to specific lines of code. This allows me to see what the code is connected to, effecting and the resources being used.
No photo available

Cons

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo
  • The paid solutions are a bit pricey unless you are looking at it as a scalable solution for your future growth.
  • The only other thing I can think of is that the learning curve is a bit steep for inexperienced users.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
New Relic8.1
Based on 6 answers
Excellent and consistent delivery of customer satisfaction and product innovation.
Shantu Roy profile photo

Support

No score
No answers yet
No answers on this topic
New Relic9.0
Based on 1 answer
They have been good, when ever we had a problem, they helped us, pretty quickly.
No photo available

Implementation

No score
No answers yet
No answers on this topic
New Relic8.0
Based on 2 answers
no, it was pretty simple.
No photo available

Alternatives Considered

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo
New Relic provides a great depth of information and insight. Other systems can be much less expensive and can fit the needs very well. For example, it is very much overkill for simple site up/down monitoring. Also, an expert on the given server/site can often configure more precise logging and/or monitoring for the situation.
Chris Putnam profile photo

Return on Investment

No answers on this topic
  • Improved troubleshooting efficiency
Chris Putnam profile photo

Pricing Details

AppNeta

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AppNeta More Information

New Relic

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

New Relic More Information