What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
- Hire by Google (discontinued) ranks higher in 1 feature set: Recruiting / ATS
Human Resource Management

7.5
Ascentis (discontinued)
75%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Employee demographic data
7.6
76%
137 Ratings
N/A
0 Ratings
Employment history
7.8
78%
140 Ratings
N/A
0 Ratings
Job profiles and administration
7.6
76%
128 Ratings
N/A
0 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings
N/A
0 Ratings
Organizational charting
6.3
63%
90 Ratings
N/A
0 Ratings
Organization and location management
7.9
79%
109 Ratings
N/A
0 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings
N/A
0 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Pay calculation
8.3
83%
115 Ratings
N/A
0 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings
N/A
0 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings
N/A
0 Ratings
Benefit plan administration
7.7
77%
108 Ratings
N/A
0 Ratings
Direct deposit files
9.2
92%
100 Ratings
N/A
0 Ratings
Salary revision and increment management
8.5
85%
92 Ratings
N/A
0 Ratings
Reimbursement management
8.8
88%
51 Ratings
N/A
0 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings
N/A
0 Ratings
Balance details
7.8
78%
99 Ratings
N/A
0 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings
N/A
0 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings
N/A
0 Ratings
Update personal information
8.8
88%
151 Ratings
N/A
0 Ratings
View company policy documentation
6.9
69%
110 Ratings
N/A
0 Ratings
Employee recognition
7.1
71%
61 Ratings
N/A
0 Ratings
View job history
8.5
85%
108 Ratings
N/A
0 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features
Ascentis (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings
N/A
0 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings
N/A
0 Ratings
Pre-built reports
7.3
73%
142 Ratings
N/A
0 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings
N/A
0 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features
Ascentis (discontinued) ranks higher in 2/2 features
New hire portal
6.4
64%
98 Ratings
N/A
0 Ratings
Manager tracking tools
6.1
61%
76 Ratings
N/A
0 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Corporate goal setting
6.5
65%
43 Ratings
N/A
0 Ratings
Individual goal setting
7.5
75%
53 Ratings
N/A
0 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings
N/A
0 Ratings
Performance tracking
7.0
70%
50 Ratings
N/A
0 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings
N/A
0 Ratings
Performance improvement plans
6.3
63%
50 Ratings
N/A
0 Ratings
Review status tracking
6.7
67%
57 Ratings
N/A
0 Ratings
Review reminders
7.0
70%
55 Ratings
N/A
0 Ratings
Multiple review frequency
5.9
59%
50 Ratings
N/A
0 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%
Hire by Google (discontinued)
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings
N/A
0 Ratings
Candidate ranking
6.4
64%
21 Ratings
N/A
0 Ratings
Candidate search
5.3
53%
27 Ratings
N/A
0 Ratings
Candidate development
6.0
60%
23 Ratings
N/A
0 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%
8.1
Hire by Google (discontinued)
81%
Hire by Google (discontinued) ranks higher in 9/12 features
Hire by Google (discontinued) ranks higher in 9/12 features
Job Requisition Management
6.7
67%
85 Ratings
9.0
90%
1 Rating
Company Website Posting
6.5
65%
79 Ratings
9.0
90%
1 Rating
Publish to Social Media
6.5
65%
59 Ratings
N/A
0 Ratings
Job Search Site Posting
6.5
65%
71 Ratings
1.0
10%
1 Rating
Duplicate Candidate Prevention
6.5
65%
57 Ratings
N/A
0 Ratings
Applicant Tracking
6.4
64%
83 Ratings
10.0
100%
1 Rating
Notifications and Alerts
5.6
56%
69 Ratings
9.0
90%
1 Rating
Customized Application Form
N/A
0 Ratings
9.0
90%
1 Rating
Resume Management
N/A
0 Ratings
10.0
100%
1 Rating
Candidate Search
N/A
0 Ratings
10.0
100%
1 Rating
Collaboration
N/A
0 Ratings
7.0
70%
1 Rating
Email Templates
N/A
0 Ratings
7.0
70%
1 Rating
Attribute Ratings
- Hire by Google (discontinued) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings
8.0
Hire by Google (discontinued)
80%
1 Rating
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating
Hire by Google (discontinued)
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings
Hire by Google (discontinued)
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesHire by Google (discontinued)
Google Hire is very good at doing the basics well. I believe for most internal HR departments at small companies, this is all you need. It also works well for small to medium-sized staffing companies that just want something reliable and easy to use.What Google Hire doesn't do very well is be flexible. They don't have custom options, they don't have a ton of settings, and their development cycle is slow. As a result, it's pretty much what you see is what you get.
Founder
Predictable HireHuman Resources, 1-10 employees
Pros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesHire by Google (discontinued)
- Google does search well so when I search through our database for candidates, I'm confident that I'm pulling up all the right people from what we have.
- They have a modern and nice user interface - this is one of the biggest reasons to use it over other systems, as most ATS' are pretty ancient looking and not very pleasant to use.
- Their support is very good at answering and addressing questions.
- Their pricing is incredible. I'm sure at some point it will change, but for small companies paying 100+ per user for other ATS' - it's incredible to pay 100/month for the whole company.
Founder
Predictable HireHuman Resources, 1-10 employees
Cons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesHire by Google (discontinued)
- Despite many many months of requests, Google still hasn't implemented ANY custom fields. This makes it tough for an external recruiting firm to track what they want (most importantly: desired salary).
- The job board integration is not great for external recruiters, mostly at the fault of Indeed. Indeed flagged us as a recruiting firm and so none of our jobs actually go live. While I know this is an Indeed problem (we had the same problem when using Bullhorn), Breezy ATS never has that problem for us so I don't know what they're doing differently.
- Their development cycles are quite frankly very slow. I've requested some features, and while support is great about telling me it's coming or in the pipeline, I honestly don't really see a difference in the product since we started using it. It's still great to use, and we still love the software, but there haven't been too many visible improvements that make any difference to our work.
- Being Google, it can sometimes be frustrating that one arm doesn't talk to the other. For example, they announced a Gmail for Works App/Extension integration, but for some reason when they launched it, admins of a domain couldn't install it. Google Hire pointed to the Google for Works team, and it took literally months to fix. Not the end of the world, but just very silly considering they're the same company.
Founder
Predictable HireHuman Resources, 1-10 employees
Pricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Hire by Google (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
Hire by Google (discontinued)
No score
No answers yet
No answers on this topic
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesHire by Google (discontinued)
No score
No answers yet
No answers on this topic
Reliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesHire by Google (discontinued)
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesHire by Google (discontinued)
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesHire by Google (discontinued)
No score
No answers yet
No answers on this topic
In-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Hire by Google (discontinued)
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Hire by Google (discontinued)
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
Hire by Google (discontinued)
No score
No answers yet
No answers on this topic
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesHire by Google (discontinued)
I picked Google Hire after spending about 3 months on Bullhorn. I found Bullhorn to be terrible. It's WAY more customizable and theoretically powerful, but it's also a pain to set up and maintain. Even just getting your job page set up on your own site required tech support. Getting it eventually to what you want could be a great benefit, but Google Hire does great right out of the box and is a lot cheaper.Breezy HR is a great system. It's a bit more expensive than Google Hire for multiple job postings, but their system is equally easy to use and straight forward. However, we are all in on Google Products, so it was just a no brainer to go with Hire for a better price and most likely a better search function.
Founder
Predictable HireHuman Resources, 1-10 employees
Scalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
Hire by Google (discontinued)
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesHire by Google (discontinued)
- Google Hire makes, unfortunately, a very little impact on our ROI, but I think in the ATS world that's a good thing. It simply acts as a record that we can put everything in and easily reference, and the fact that it works overall makes it a positive software product in the long run.
- While the search works great, I don't know that I've ever specifically found a candidate and placed them due to it. That could be a result of our job reqs though.
- The biggest most obvious impact is really just the price. We needed a tool that does what Google Hire does, reliably. Most other companies charge at least 150 or so for 2 people, whereas Google Hire is 100/month for many users. It gives us flexibility for the future and helps minimize what could be a big expense. That definitely helps our bottom line.
Founder
Predictable HireHuman Resources, 1-10 employees