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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Asigra

    Score8 out of 10
    N/AAsigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they back up.N/A

    Barracuda Backup

    Score7.9 out of 10
    N/ADesigned to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A
    Pricing
    AsigraBarracuda BackupCarbonite by OpenText
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AsigraBarracuda BackupCarbonite by OpenText
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    AsigraBarracuda BackupCarbonite by OpenText
    Considered Multiple Products
    Asigra
    Chose Asigra
    Asigra matches up very well against other products. Features are very similar and pricing is close as well. This product seemed to be a better fit for our institution.
    Incentivized
    Barracuda Networks Inc.
    Chose Barracuda Backup
    Easy setup and simple to managed.
    Incentivized
    OpenText
    Chose Carbonite by OpenText
    Carbonite Server Backup performs exceptionally well versus Barracuda Backup. One of the best features is the cost savings of not having to buy expensive equipment to keep in our office building. Plus, the ease of mind knowing our backup is being handled off site. Though …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    12 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    12 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    AsigraBarracuda BackupCarbonite by OpenText
    Data Center Backup
    Comparison of Data Center Backup features of Asigra and Barracuda Backup and Carbonite by OpenText
    Feature
    Asigra
    8.8
    1 Ratings
    2% above category average
    Barracuda Backup
    9.0
    37 Ratings
    7% above category average
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    Backup to the cloud10.01 Ratings9.636 Ratings9.423 Ratings
    Flexible deployment8.01 Ratings9.821 Ratings8.812 Ratings
    Management dashboard9.01 Ratings8.423 Ratings8.812 Ratings
    Platform support8.01 Ratings8.923 Ratings8.813 Ratings
    Encryption9.01 Ratings9.019 Ratings9.914 Ratings
    Universal recovery00 Ratings8.030 Ratings10.09 Ratings
    Instant recovery00 Ratings8.532 Ratings3.311 Ratings
    Recovery verification00 Ratings9.632 Ratings9.89 Ratings
    Business application protection00 Ratings8.025 Ratings9.015 Ratings
    Multiple backup destinations00 Ratings8.734 Ratings10.016 Ratings
    Incremental backup identification00 Ratings8.735 Ratings9.821 Ratings
    Deduplication and file compression00 Ratings10.037 Ratings9.013 Ratings
    Snapshots00 Ratings9.328 Ratings10.011 Ratings
    Retention options00 Ratings9.123 Ratings5.914 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Asigra and Barracuda Backup and Carbonite by OpenText
    Feature
    Asigra
    8.3
    1 Ratings
    3% below category average
    Barracuda Backup
    -
    Ratings
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Continuous data protection8.01 Ratings00 Ratings8.33 Ratings
    Replication8.01 Ratings00 Ratings8.32 Ratings
    Operational reporting and analytics8.01 Ratings00 Ratings6.93 Ratings
    Malware protection9.01 Ratings00 Ratings9.01 Ratings
    Multi-location capabilities00 Ratings00 Ratings8.22 Ratings
    Ransomware Recovery00 Ratings00 Ratings10.02 Ratings
    Best Alternatives
    AsigraBarracuda BackupCarbonite by OpenText
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    BDRShield
    Score6.4 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Bacula Enterprise
    Score8.5 out of 10
    MSP360 Backup
    Score7 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Bacula Enterprise
    Score8.5 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AsigraBarracuda BackupCarbonite by OpenText
    Likelihood to Recommend
    8.0
    (25 ratings)
    8.7
    (37 ratings)
    8.9
    (49 ratings)
    Likelihood to Renew
    8.6
    (13 ratings)
    10.0
    (2 ratings)
    5.0
    (8 ratings)
    Usability
    8.0
    (6 ratings)
    9.1
    (6 ratings)
    8.7
    (3 ratings)
    Availability
    8.8
    (5 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (6 ratings)
    9.2
    (7 ratings)
    8.2
    (3 ratings)
    In-Person Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.2
    (3 ratings)
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Configurability
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.5
    (1 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AsigraBarracuda BackupCarbonite by OpenText
    Likelihood to Recommend
    Asigra
    If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
    • The Agentless Architecture means there are less support burdens.
    • Encryption at Source gives the customer confidence their data is secure.
    • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
    • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
    • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
    Read full review
    Barracuda Networks Inc.
    If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
    Incentivized
    Read full review
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    Pros
    Asigra
    • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
    • Helps reduce cost of long term retention by leveraging the BLM functionality.
    • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
    • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
    Read full review
    Barracuda Networks Inc.
    • Set and Forget. I rarely have to touch the Backup Servers. Once you specify your criteria, you really don't need to change it unless you have a physical change.
    • Alerts. When there are issues such as files failing to backup or a directory no longer present, you get an email giving you all the information you need. In addition you will typically get contacted by support about it.
    • Recovery is very simple. The restore browser is very good and it's just easy to find and restore data when you need it.
    Incentivized
    Read full review
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    Cons
    Asigra
    • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
    • We would like to see Geolocation and remote wipe for endpoint devices
    • We would like to see the solution provide easy "roll back" after a disaster.
    Read full review
    Barracuda Networks Inc.
    • The pricing solution has gone from allowing on-premise ownership to forced cloud extortion. Basically, if you buy now you will be ok, but those of us who "owned" our solution previously are now forced to subscribe to the cloud model or be stuck with a brick.
    • Speed of recovery could be improved.
    Incentivized
    Read full review
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    Likelihood to Renew
    Asigra
    • Asigra is a great entry way into the cloud.
    • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
    • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
    • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    Love the units
    Incentivized
    Read full review
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    Usability
    Asigra
    It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
    Incentivized
    Read full review
    Barracuda Networks Inc.
    Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
    Incentivized
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    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Reliability and Availability
    Asigra
    Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
    Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
    Read full review
    Barracuda Networks Inc.
    No answers on this topic
    OpenText
    No answers on this topic
    Support Rating
    Asigra
    They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
    Read full review
    Barracuda Networks Inc.
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Incentivized
    Read full review
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Online Training
    Asigra
    Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
    Read full review
    Barracuda Networks Inc.
    No answers on this topic
    OpenText
    No answers on this topic
    Implementation Rating
    Asigra
    Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
    Read full review
    Barracuda Networks Inc.
    Work on a backup agent for Mac OS X or any Apple OS.
    Incentivized
    Read full review
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Alternatives Considered
    Asigra
    I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
    Incentivized
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    Barracuda Networks Inc.
    Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're not having to check on daily, or switch out backup tapes, or hard drives.
    Incentivized
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    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Return on Investment
    Asigra
    • Our entire Asigra environment can be easily monitored through one plane of glass thanks to their DS-Operator and Asigra Management Console.
    • It's quite simple to use and navigate.
    • Never has restoration fallen short.
    • Data from several generations can be saved and retrieved.
    • After a hardware failure, an edge server can be easily and quickly rebuilt.
    Incentivized
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    Barracuda Networks Inc.
    • Countless positive impacts from being able to restore lost or deleted files - or even restoring an entire server.
    • Being able to restore files for users and allowing them to recover lost work or preventing them from having to redo files at any level is priceless. You can't accurately measure lost time of employees having to recreate files. Especially things like 3D drawings and multi-sheet spreadsheet.
    Incentivized
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    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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