Atlassian Confluence vs. Coursera vs. Udacity

I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).

Incentivized

The Coursera platform can be a useful part of your overall learning content portfolio if utilized correctly. It's fantastic for asynchronous courses that don't necessarily need a dedicated faculty member (though I'd highly recommend at least having some discussion moderators/student workers) and for offering MOOCs. The ability for the learners to contribute translations really makes it ideal for the international learning community - I am always amazed to see a course we launched with 2-3 languages to quickly have 10-12 more added. This feature really helps expand the audience reach and Coursera has such a large following already that it can grow seemingly overnight.

Incentivized

It's suited well to support on developing a project and following a set curriculum to get things and material in order. Also it has the idea of a nano-degree as the mini-certification to focus on working through a program over a course of a few months. It's more of an interactive course and best for having access for a set period of time. It helps to prepare well for exams but less beneficial when it comes to more applications I find, and should not be used to supplant any resource, but to use in conjunction with.

Incentivized

• Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
• Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
• Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.

Incentivized

• Interaction: the student learns by doing. For programming courses, this means programming!
• Assessments: the courses I'd taken ask students to grade each others work with a rubric. This is hugely effective and permits tests and quizzes to be other than multiple choice.
• Creativity and enthusiasm of the instructors. Some of the approaches demonstrated real out-of-the-box thinking by the instructors. For example, the Rice Python course was a self-contained website requiring no installation of IDE on one's computer, and the final project was a working version of Asteroids.
• Low cost of entry: most of the course I enrolled in were free, with an optional fee for certifications. This really gives people the freedom to explore learning. It's almost like a Public Library of Learning.
• Coursera forces a weekly discipline on the user with lectures and assignments and this really motivates one to put in the effort.

Incentivized

• Courses are very high quality and updated regularly.
• Instructors and Mentors are available for live tutoring.
• Relevant projects are assigned in order to keep learning material fresh and top of mind.

Incentivized

• UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
• Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
• Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.

Incentivized

• Some of the courses (very few) have some old information (more than 2 years), and in some areas like technology the information has to be very new and updated.
• Some professors or people doing videos are not good in front of the camera, they should train their people a little bit more for those things.

Incentivized

• Quiz questions in some cases could be made clearer. I didn't feel the questions were always phrased in a way that I could easily understand what was being asked.
• Requests for support can sometimes take a very long time to get resolved.
• Cost structure changed from a fixed-price model to a subscription-only model, and prices are significantly increased as such.

Incentivized

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

Constantly renewing already. One of my favourite MOOC platforms.

Incentivized

Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers

Incentivized

User-friendly and developer-friendly Web UI.

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They are already very good. But, would be great if Udacity improves the area of standardizing offline projects and exercises so that people could attempt to work offline. Including documentation on how to do it. More practical or real-world projects to choose and work on after course completion. Maybe a community can do it.

Incentivized

I do not recall having outages or applications error so far, very reliable and available.

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We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.

Incentivized

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Incentivized

I’ve used it a couple of times and... that did great. They take their time, but in the end they solve your issues.

Incentivized

I didn't personally have any issues with the program, but scheduling time to review the final project was easy, and the assistant was pleasant to work with.

Incentivized

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

Incentivized

Coursera is familiar, intuitive, compatible and easy to use and implement.

Incentivized

We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.

Incentivized

I think Coursera has the best overall interface. I think you will find that different platforms go in different directions, and have different specialities. For the most part the differences are more in the types of courses they offer than one being particularly better than the other, so it comes down to content for me.

Incentivized

I combined my learning from various platforms and did on exclusively reply on any one. However, the free courses in Udacity lacks the comprehensiveness as Coursera.

Incentivized

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Incentivized

• The AI feature which lets me find relevant documents while reading one document is really beneficial.
• Centralising of knowledge systems is one of the key differentiators for large organisations.
• As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.

Incentivized

• The greatest benefit of Coursera is access to quality courses on various subjects that you can either browse or dive in deeply. Customizable, flexible and accessible.
• Helps our department to recommend trainees courses on this website and gain important knowledge. Also, the courses are provided by big-name universities which helps students in their careers
• Developing and exploring professional skills.

Incentivized

• I am already in a great position as a CTO with a great company. I hope to be able to build some new technology with what I am learning, but I haven't applied any of it yet to my own real-world problems. I will though.

Incentivized