Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
Alfresco
Score 9.1 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
Oracle BPM Suite
Score 8.5 out of 10
N/A
The Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.N/A
Pricing
Atlassian ConfluenceAlfrescoOracle BPM Suite
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConfluenceAlfrescoOracle BPM Suite
Free Trial
YesYesNo
Free/Freemium Version
NoYesNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceAlfrescoOracle BPM Suite
Considered Multiple Products
Confluence
Chose Atlassian Confluence
We mostly used Alfresco as a central content repository system (write once, read many) versus Confluence for team collaboration tool (write many, read many). Whereas Alfresco is simpler to use and admin, it lacks the powerful team syncing features that make Confluence strong
Alfresco

No answer on this topic

Oracle BPM Suite

No answer on this topic

Features
Atlassian ConfluenceAlfrescoOracle BPM Suite
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
10% below category average
Alfresco
-
Ratings
Oracle BPM Suite
-
Ratings
Task Management7.1125 Ratings00 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings00 Ratings
Workflow Automation6.389 Ratings00 Ratings00 Ratings
Mobile Access6.7116 Ratings00 Ratings00 Ratings
Search6.8155 Ratings00 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
1% below category average
Alfresco
-
Ratings
Oracle BPM Suite
-
Ratings
Chat6.415 Ratings00 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings00 Ratings
Discussions7.7147 Ratings00 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
4% below category average
Alfresco
-
Ratings
Oracle BPM Suite
-
Ratings
Versioning8.1135 Ratings00 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Atlassian Confluence
-
Ratings
Alfresco
8.2
7 Ratings
2% above category average
Oracle BPM Suite
-
Ratings
Content capture & imaging00 Ratings9.05 Ratings00 Ratings
File sync, storage & archiving00 Ratings9.06 Ratings00 Ratings
Document management00 Ratings9.07 Ratings00 Ratings
Records management00 Ratings8.06 Ratings00 Ratings
Content search & retrieval00 Ratings10.07 Ratings00 Ratings
Enterprise content collaboration00 Ratings7.07 Ratings00 Ratings
Content publishing & creation00 Ratings7.05 Ratings00 Ratings
Security, risk management & information governance00 Ratings9.06 Ratings00 Ratings
Contract lifecycle management00 Ratings8.95 Ratings00 Ratings
Automated workflows00 Ratings8.04 Ratings00 Ratings
Artificial intelligence00 Ratings6.03 Ratings00 Ratings
Mobile support00 Ratings7.04 Ratings00 Ratings
Integration00 Ratings8.04 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Atlassian Confluence
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
6.0
5 Ratings
26% below category average
Dashboards00 Ratings00 Ratings6.04 Ratings
Standard reports00 Ratings00 Ratings6.05 Ratings
Custom reports00 Ratings00 Ratings6.04 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Atlassian Confluence
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
7.4
6 Ratings
12% below category average
Process designer00 Ratings00 Ratings8.06 Ratings
Process simulation00 Ratings00 Ratings7.06 Ratings
Business rules engine00 Ratings00 Ratings9.06 Ratings
SOA support00 Ratings00 Ratings8.06 Ratings
Process player00 Ratings00 Ratings8.05 Ratings
Support for modeling languages00 Ratings00 Ratings7.04 Ratings
Form builder00 Ratings00 Ratings4.05 Ratings
Model execution00 Ratings00 Ratings8.05 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Atlassian Confluence
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
6.0
4 Ratings
33% below category average
Social collaboration tools00 Ratings00 Ratings6.04 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Atlassian Confluence
-
Ratings
Alfresco
-
Ratings
Oracle BPM Suite
7.0
3 Ratings
15% below category average
Content management00 Ratings00 Ratings7.03 Ratings
Best Alternatives
Atlassian ConfluenceAlfrescoOracle BPM Suite
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Square 9 Softworks
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Score 9.7 out of 10
Medium-sized Companies
Troop Messenger
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Score 9.8 out of 10
MediaValet
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Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
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Enterprises
HCL Connections
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Score 9.0 out of 10
MediaValet
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Score 9.0 out of 10
CMW Platform
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User Ratings
Atlassian ConfluenceAlfrescoOracle BPM Suite
Likelihood to Recommend
8.2
(173 ratings)
9.0
(18 ratings)
8.0
(8 ratings)
Likelihood to Renew
9.0
(21 ratings)
9.0
(9 ratings)
6.0
(2 ratings)
Usability
8.0
(61 ratings)
9.0
(3 ratings)
6.0
(1 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
5.4
(25 ratings)
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.8
(4 ratings)
9.0
(1 ratings)
6.0
(1 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceAlfrescoOracle BPM Suite
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
Read full review
Hyland
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review
Oracle
Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
Hyland
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
Read full review
Oracle
  • Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
  • Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
  • Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
Hyland
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Read full review
Oracle
  • Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
  • To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
  • The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
  • As with all Oracle products, the price can be an issue for smaller shops.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Hyland
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review
Oracle
In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
Read full review
Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
Read full review
Hyland
The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
You can upload files by using the web drag and drop, WebDAV, FTP, and more.
Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
Read full review
Oracle
Not easy to debug errors.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Hyland
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Read full review
Oracle
No answers on this topic
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
Hyland
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review
Oracle
Overall satisfactory
Read full review
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
Read full review
Hyland
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Read full review
Oracle
We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Hyland
No answers on this topic
Oracle
No answers on this topic
Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
Read full review
Hyland
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Read full review
Oracle
  • You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
  • Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
  • For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.
Read full review
ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco