What users are saying about
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Top Rated
1149 Ratings
26 Ratings

Confluence

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Top Rated
1149 Ratings
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Score 8.1 out of 100
26 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

IBM FileNet

I would highly recommend IBM FileNet Content Manager to anyone who has needs that align with the following constraints:
  1. A client who needs highly resilient storage for content such as documents, media files, etc.
  2. A client who has a skilled support team that can perform periodic maintenance tasks on FileNet servers, WebSphere, and database
Ahmed Anwar Nasr | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
IBM FileNet
Task Management
Confluence
7.9
IBM FileNet
Gantt Charts
Confluence
7.9
IBM FileNet
Scheduling
Confluence
7.2
IBM FileNet
Workflow Automation
Confluence
7.9
IBM FileNet
Mobile Access
Confluence
7.2
IBM FileNet
Search
Confluence
7.8
IBM FileNet
Visual planning tools
Confluence
7.8
IBM FileNet

Communication

Confluence
8.0
IBM FileNet
Chat
Confluence
6.4
IBM FileNet
Notifications
Confluence
8.8
IBM FileNet
Discussions
Confluence
8.0
IBM FileNet
Surveys
Confluence
7.0
IBM FileNet
Internal knowledgebase
Confluence
8.9
IBM FileNet
Integrates with GoToMeeting
Confluence
6.0
IBM FileNet
Integrates with Gmail and Google Hangouts
Confluence
9.3
IBM FileNet
Integrates with Outlook
Confluence
9.6
IBM FileNet

File Sharing & Management

Confluence
8.1
IBM FileNet
Versioning
Confluence
8.7
IBM FileNet
Video files
Confluence
7.6
IBM FileNet
Audio files
Confluence
7.7
IBM FileNet
Document collaboration
Confluence
8.6
IBM FileNet
Access control
Confluence
8.7
IBM FileNet
Advanced security features
Confluence
8.3
IBM FileNet
Integrates with Google Drive
Confluence
7.8
IBM FileNet
Device sync
Confluence
7.4
IBM FileNet

Enterprise Content Management

Confluence
IBM FileNet
8.4
Content capture & imaging
Confluence
IBM FileNet
7.5
File sync, storage & archiving
Confluence
IBM FileNet
9.7
Document management
Confluence
IBM FileNet
9.4
Records management
Confluence
IBM FileNet
9.7
Content search & retrieval
Confluence
IBM FileNet
9.7
Enterprise content collaboration
Confluence
IBM FileNet
7.5
Content publishing & creation
Confluence
IBM FileNet
7.5
Security, risk management & information governance
Confluence
IBM FileNet
9.0
Contract lifecycle management
Confluence
IBM FileNet
8.7
Automated workflows
Confluence
IBM FileNet
9.3
Artificial intelligence
Confluence
IBM FileNet
6.0
Mobile support
Confluence
IBM FileNet
8.0
Integration
Confluence
IBM FileNet
7.5

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

IBM FileNet

  • Security.
  • Classification.
  • Organization.
  • Good encryption.
Ben Williams | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

IBM FileNet

  • User Interface could be better
  • Pricing could be better
  • Product training and documentation
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

IBM FileNet

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

IBM FileNet

IBM FileNet 9.0
Based on 1 answer
From a developer's perspective, IBM FileNet Content Manager is definitely usable but the user experience and user interface for some of the development tools used in IBM FileNet Content Manager need a big improvement.From an end user's perspective; however, the usability is excellent. IBM Content Navigator, which is the default UI shipped with FileNet, is very good in terms of UI/UX, extendibility, customization options, and feature set.
Ahmed Anwar Nasr | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

IBM FileNet

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

IBM FileNet

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

IBM FileNet

IBM FileNet 9.0
Based on 2 answers
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
Ben Williams | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

IBM FileNet

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

IBM FileNet

FileNet v ApplicationXtender
FileNet - much more robust.
ApplicationXtender - far more lightweight, easier to deploy and configure. Much more limited in scope.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

IBM FileNet

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

IBM FileNet

  • A lot of improvement is required to FileNet error descriptions when we encounter with any FileNet errors.
  • For document management, workflow management and content repository. FileNet's capability to manage large number of files is awesome and robust.
  • Automation of business process which we developed for our last client has significantly improved their day to day process.
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

IBM FileNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM FileNet Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
IBM FileNet
9.2

Likelihood to Renew

Confluence
9.5
IBM FileNet

Usability

Confluence
8.5
IBM FileNet
9.0

Reliability and Availability

Confluence
9.0
IBM FileNet

Performance

Confluence
8.8
IBM FileNet

Support Rating

Confluence
8.3
IBM FileNet
9.0

Implementation Rating

Confluence
8.0
IBM FileNet

Scalability

Confluence
8.0
IBM FileNet

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