Atlassian Confluence vs. Ideanote vs. MangoApps

I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).

Incentivized

Best suited: In focused, facilitator driven idea noting or discussion session. Less suited: There is no force factor to get users to come back to the mission or page once the session is over. There is no what happens next driver for Missions.

Incentivized

The ability to create optional interest groups for users to join if they like is a great way brings users together, and promote group meet ups and events. The polls ability is always great for taking a quick check of people's availability, we've used it to gauge interest in events and dates. One thing that could be improved is that there is both a messaging and an instant message functionality which seems a little redundant having users being able to message you from different places in separate inboxes, however this may be due to our set up.

Incentivized

• Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
• Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
• Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.

Incentivized

• It is not overloaded. Clear to finish the things in mind.
• It is flexible to the Team and the upcoming crowd
• The design is very impressive and we love it
• So we can link simple to it from our page
• In my opinion it is an alternative to this normal roadmap

Incentivized

• MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms.
• The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive.
• MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile.
• MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized.
• MangoApps integrates with Active Directory.

Incentivized

• UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
• Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
• Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.

Incentivized

• More videos in terms of tutorials and use cases.
• Success stories of how companies used Ideanote to supercharge their innovation.
• The new Zapier integration is a good step but I would like to see more native integrations with popular SaaS products.
• Expensive - if not for finding it in an AppSumo deal it would have been hard to afford.

Incentivized

• The messaging system is quite new and doesn't always clear down when read
• The mentions tab can get very busy if you're added to groups
• Lots of customisation can make it overwhelming when editing

Incentivized

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers

Incentivized

I do not recall having outages or applications error so far, very reliable and available.

Incentivized

We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.

Incentivized

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Incentivized

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

Incentivized

We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.

Incentivized

None. This is the only idea and innovation management software I use for our internal processes and we soon plan to use this for our future lined-up services.We have tried GERU in the past but that is a visual mapping software and does not really help in managing proper communication between guests and internal team members.

Although, Facebook at Work featured a very modern interface and was praised by many of the beta testers, we primarily didn't choose Facebook at Work due to data security reasons.

Incentivized

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Incentivized

• The AI feature which lets me find relevant documents while reading one document is really beneficial.
• Centralising of knowledge systems is one of the key differentiators for large organisations.
• As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.

Incentivized

• Ideas are well tracked and centralized in one place.
• We can prioritize ideas and take immediate actions on them.
• Our team members are recognized for contributing improvement ideas and hence our team is encouraged to think outside the box about business challenges.

• Users can connect from all over the business, especially useful when working from home
• A friendly informal communication method outside of teams/slack/emails
• A way to communicate events to the whole business

Incentivized