What users are saying about
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Top Rated
945 Ratings
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590 Ratings

Confluence

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Top Rated
945 Ratings
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Score 8.1 out of 100

OneNote

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590 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Confluence

Confluence works well in a system where a lot of people are collaborating. It keeps everything organized and is located in one easy to access location. It is ideal for working on projects together. Especially projects that require information sharing. Compared to email communication, Confluence holds the information from all users. This is compared to using traditional file folders and email, whereby there are access issues and not all information is shared or searchable.
Chris Snelling, CFA | TrustRadius Reviewer

OneNote

It is well suited for capturing weekly departmental task lists. For example, each week we create a new page in a shared departmental notebook. In this new page, each department member enters his/her top 3 accomplishments for the week and the top 3 things which the member will attempt to accomplish in the coming week. We then use this page during our Monday morning stand-up meeting and it helps provide an agenda, structure, and discussion points for the meeting.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.6
OneNote
Task Management
Confluence
7.9
OneNote
Gantt Charts
Confluence
7.7
OneNote
Scheduling
Confluence
7.0
OneNote
Workflow Automation
Confluence
7.6
OneNote
Mobile Access
Confluence
7.6
OneNote
Search
Confluence
7.6
OneNote
Visual planning tools
Confluence
7.8
OneNote

Communication

Confluence
8.0
OneNote
Chat
Confluence
6.4
OneNote
Notifications
Confluence
8.6
OneNote
Discussions
Confluence
8.3
OneNote
Surveys
Confluence
7.0
OneNote
Internal knowledgebase
Confluence
9.0
OneNote
Integrates with GoToMeeting
Confluence
6.0
OneNote
Integrates with Gmail and Google Hangouts
Confluence
9.0
OneNote
Integrates with Outlook
Confluence
9.4
OneNote

File Sharing & Management

Confluence
8.4
OneNote
8.3
Versioning
Confluence
9.1
OneNote
8.5
Video files
Confluence
7.7
OneNote
7.1
Audio files
Confluence
8.4
OneNote
7.4
Document collaboration
Confluence
8.8
OneNote
9.0
Access control
Confluence
8.7
OneNote
8.2
Advanced security features
Confluence
8.7
OneNote
Integrates with Google Drive
Confluence
7.5
OneNote
Device sync
Confluence
8.2
OneNote
9.1
File search
Confluence
OneNote
8.7

Cloud Storage Security & Administration

Confluence
OneNote
8.5
User and role management
Confluence
OneNote
8.5
File organization
Confluence
OneNote
8.5
Device management
Confluence
OneNote
8.5

Cloud Storage Platform

Confluence
OneNote
8.9
Performance
Confluence
OneNote
8.7
Reliability
Confluence
OneNote
9.0
Storage Reports
Confluence
OneNote
8.9

Pros

Confluence

  • Organizing content so that people can find what they are looking for.
  • Putting restrictions on certain pages so that it can be seen/edited by appropriate employees
  • Letting people collaborate on documents simultaneously
  • notifying when a page has been updated
  • combining content with tasks so that things get done
Holly Wallace Nielsen | TrustRadius Reviewer

OneNote

  • Because of its flexibility and ability to hold different types of content (text, images, tables), it is a great tool for collecting content from different resources and organizing it in one place.
  • Technical support analysts are using sections for their support case analysis; they paste pieces of logs, screen-shots, document their steps in troubleshooting etc., all in one section, to get the full picture yet stay organized.
  • The logic of content structure; Notebook>Section>Page>Paragraph, allows you to manage and collect all needed information by the areas of the user's responsibility. For example; each of my projects has its own section, in which each page is a task.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
  • Posting on Atlassian can also take more time than expected due to the plethora of options available.
  • Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

OneNote

  • It is not always clear where your OneNote files are kept. I prefer to keep all my OneNote files in the cloud, but the actual location of those files in OneDrive can sometimes be a mystery. If I install OneNote on my home computer, I have to open up my work OneNote in the browser and then sync it to my PC. I'm not able to find and open the file in OneDrive through File Explorer.
  • The ability to find notebooks that are shared with you is getting better, but it can sometimes be difficult to locate the right one. I often see duplicate notebooks and end up opening up the wrong one. Would be great if Microsoft only showed you links to notebooks that were actually available to you.
  • Microsoft is shifting away from OneNote 2016 and moving people on to OneNote that comes native with Windows 10. The interface is different enough that I don't like it. I am staying with OneNote 2016 because of the ease of seeing multiple notebooks open at the same time and being able to get to the exact information I need quickly. If you don't like the native OneNote built into Windows 10, you won't like the future of OneNote.
Joel Brache | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

OneNote

OneNote 10.0
Based on 13 answers
As this is not a compulsory tool in our organization, I would say all depends on the decision makers, however since this is a part of MS Office, I am sure we will have it for as long as we will possibly need it. However, I would not be so sure, if it was a separate product
Ausrine Pasakarnyte | TrustRadius Reviewer

Usability

Confluence

Confluence 8.4
Based on 9 answers
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Sean Scott | TrustRadius Reviewer

OneNote

OneNote 9.5
Based on 10 answers
I find OneNote incredibly usable. I'm fairly middle of the road when it comes to tech savvy-ness. The platform was very easy to learn and explore. I like that OneNote is no clunky and offers a clean interface. This is important when it comes to deciding if a tool is usable for multiple people.
Jill Dickert | TrustRadius Reviewer

Performance

Confluence

Confluence 9.7
Based on 4 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

OneNote

OneNote 8.8
Based on 3 answers
Overall, I rate OneNote's performance highly. In general, notebooks, sections and pages load quickly. OneNote integrates with other apps and info ca easily be shared/copied to and from the tool to other tools. Moreover, Notebooks tend to sync quickly meaning shared notebooks are up to date almost immediately provided there are no syncing issues.
Anonymous | TrustRadius Reviewer

Support

Confluence

Confluence 8.5
Based on 20 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

OneNote

OneNote 8.6
Based on 10 answers
Microsoft does an alright enough job supporting issues in OneNote and updated as of late have brought welcome features. Several years ago they were not as supportive, but current rating reflects updates as Microsoft has seemed to consolidate around the Microsoft Store app. I haven't had many issues where I directly needed to call support.
Justin Harbin | TrustRadius Reviewer

Alternatives Considered

Confluence

For our needs, Confluence absolutely blew both SharePoint and Google Docs out of the water. We were able to get more granular security than with SharePoint while maintaining the collaborative tool sets found in both SharePoint and Google Docs. Additionally, the integration into tools we already had in place, rather than needing to jerry-rig a solution that would "work", was a critical deciding factor.
Brian Taylor | TrustRadius Reviewer

OneNote

The only real product that I can directly hold in juxtaposition to OneNote is Evernote. OneNote ultimately wins that battle because of its zero cost. It compares like for like in most other ways to Evernote, with the exception of its organizational system. If you intend to organize items into more than 10 topics of interest, Evernote may be better suited to your needs, as it's tagging system is more robust for larger categories of organization. If, however, like most users, you're limiting your categorization into 10 or fewer categories, OneNote is excellent, and it excels at helping you find information that falls into a smaller number of buckets than Evernote.Both applications have excellent mobile apps that will handle document scanning, pictures, and the like for you, so it's largely the same there. Overall, I'll continue to use OneNote because it is free.
Anonymous | TrustRadius Reviewer

Return on Investment

Confluence

  • At a previous company, Confluence made creation and resolution of support tickets across a large and distributed organization very manageable. This was a major positive impact in that it allowed efficient management of many different customer deployments in a responsive manner.
  • At my current company, Confluence would have had a negative impact do to the slowness of the product, adding a significant overhead for our small team to get things done.
David McCann | TrustRadius Reviewer

OneNote

  • OneNote makes me more productive because I'm always able to remember discussion points and next steps for any meeting
  • OneNote makes me less reliant on my laptop, when I'm having an informal coffee meeting, for example, which can be freeing
  • OneNote can sometimes be a little slow to use, which can be frustrating when I'm trying to type fast and make notes
Gagan Kanwar | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneNote

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Confluence
8.3
OneNote
9.4

Likelihood to Renew

Confluence
10.0
OneNote
10.0

Usability

Confluence
8.4
OneNote
9.5

Reliability and Availability

Confluence
10.0
OneNote
10.0

Performance

Confluence
9.7
OneNote
8.8

Support

Confluence
8.5
OneNote
8.6

Implementation

Confluence
9.0
OneNote

Scalability

Confluence
10.0
OneNote

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