Atlassian Confluence vs. OpenText eDOCS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
OpenText eDOCS
Score 8.1 out of 10
N/A
OpenText eDOCS is presented as a light-footprint, cost-effective and highly-flexible enterprise content management (ECM) solution for Legal, Corporate Legal, Public Sector and Professional Service organizations and corporate law departments. eDOCS aims to ensure sensitive work product is securely managed throughout the content lifecycle, while remaining easily accessible for day-to-day operations, to enable users to deliver exceptional enterprise content services to their clients.N/A
Pricing
Atlassian ConfluenceOpenText eDOCS
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ConfluenceOpenText eDOCS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Atlassian ConfluenceOpenText eDOCS
Considered Both Products
Confluence

No answer on this topic

OpenText eDOCS
Chose OpenText eDOCS
More or less all work the same. But for our project, we choose OpenText eDocs.
Top Pros
Top Cons
Features
Atlassian ConfluenceOpenText eDOCS
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.3
109 Ratings
9% below category average
OpenText eDOCS
-
Ratings
Task Management7.387 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation7.258 Ratings00 Ratings
Mobile Access6.882 Ratings00 Ratings
Search7.4107 Ratings00 Ratings
Visual planning tools7.486 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
109 Ratings
2% below category average
OpenText eDOCS
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.2107 Ratings00 Ratings
Discussions8.0101 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase8.8101 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
8.0
109 Ratings
2% below category average
OpenText eDOCS
-
Ratings
Versioning8.092 Ratings00 Ratings
Video files7.769 Ratings00 Ratings
Audio files7.863 Ratings00 Ratings
Document collaboration8.8104 Ratings00 Ratings
Access control8.8102 Ratings00 Ratings
Advanced security features8.178 Ratings00 Ratings
Integrates with Google Drive7.649 Ratings00 Ratings
Device sync7.248 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Atlassian Confluence
-
Ratings
OpenText eDOCS
8.5
7 Ratings
2% above category average
Content capture & imaging00 Ratings8.75 Ratings
File sync, storage & archiving00 Ratings8.77 Ratings
Document management00 Ratings9.17 Ratings
Records management00 Ratings9.07 Ratings
Content search & retrieval00 Ratings8.97 Ratings
Enterprise content collaboration00 Ratings8.26 Ratings
Content publishing & creation00 Ratings8.37 Ratings
Security, risk management & information governance00 Ratings8.27 Ratings
Contract lifecycle management00 Ratings8.66 Ratings
Automated workflows00 Ratings8.07 Ratings
Artificial intelligence00 Ratings8.34 Ratings
Mobile support00 Ratings8.47 Ratings
Integration00 Ratings8.77 Ratings
Best Alternatives
Atlassian ConfluenceOpenText eDOCS
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
Quickbase
Quickbase
Score 9.3 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian ConfluenceOpenText eDOCS
Likelihood to Recommend
8.1
(126 ratings)
8.2
(7 ratings)
Likelihood to Renew
9.9
(19 ratings)
-
(0 ratings)
Usability
8.1
(12 ratings)
-
(0 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
8.0
(9 ratings)
-
(0 ratings)
Support Rating
5.5
(45 ratings)
-
(0 ratings)
Implementation Rating
8.8
(6 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceOpenText eDOCS
Likelihood to Recommend
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review
OpenText
My team and I have benefited positively from the work of this platform. Our content and any data that is created during the project implementation process are securely stored in a safe storage space. Documents are arranged well to enhance faster identification during the time of reference. It provides cloud-based based backup support to minimize file losses. It is best suited to the electronic data management suite.
Read full review
Pros
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review
OpenText
  • Secure.
  • Accessibility.
  • User experience.
  • Ease of use.
  • One stop solution for all types of file/data storage.
  • Can be accessed via mobile, tablet, laptops.
Read full review
Cons
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review
OpenText
  • Their learning services could improve
  • The cloud management isn't the best in the market
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
OpenText
No answers on this topic
Usability
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review
OpenText
No answers on this topic
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
OpenText
No answers on this topic
Performance
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Read full review
OpenText
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
OpenText
No answers on this topic
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
OpenText
No answers on this topic
Alternatives Considered
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
Read full review
OpenText
Microsoft SharePoint is a simpler alternative for OpenText eDOCS. It can be used for the same objectives, i.e. to share and manage content, search for information, and collaborate across business areas. Integration with other applications and platforms can be rather limited, in comparison to OpenText eDOCS, but the interface can be considered cleaner than the one of OpenText.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
OpenText
No answers on this topic
Return on Investment
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Read full review
OpenText
  • Pros: providing secure application so that we do not worry about security perspective much.
  • Pros : Ease of use.
  • Pros : Accessible via mobile, tablets, cloud, laptops.
  • Cons: Complex.
  • Cons : Pricing can be improved.
Read full review
ScreenShots