What users are saying about
Top Rated
1824 Ratings
35 Ratings
Top Rated
1824 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

  • ownCloud ranks higher in 1 feature set: File Sharing & Management

Project Management

7.6

Confluence

76%

ownCloud

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features

Task Management

7.7
77%
83 Ratings
N/A
0 Ratings

Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
21 Ratings
N/A
0 Ratings

Workflow Automation

8.0
80%
55 Ratings
N/A
0 Ratings

Mobile Access

6.8
68%
80 Ratings
N/A
0 Ratings

Search

7.9
79%
103 Ratings
N/A
0 Ratings

Visual planning tools

7.3
73%
82 Ratings
N/A
0 Ratings

Communication

8.0

Confluence

80%

ownCloud

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Chat

6.4
64%
15 Ratings
N/A
0 Ratings

Notifications

8.5
85%
103 Ratings
N/A
0 Ratings

Discussions

8.0
80%
97 Ratings
N/A
0 Ratings

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.4
94%
97 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%
8.5

ownCloud

85%
ownCloud ranks higher in 6/9 features

Versioning

8.6
86%
89 Ratings
9.0
90%
10 Ratings

Video files

7.6
76%
66 Ratings
7.8
78%
9 Ratings

Audio files

8.1
81%
60 Ratings
8.1
81%
9 Ratings

Document collaboration

8.4
84%
100 Ratings
7.8
78%
12 Ratings

Access control

8.9
89%
98 Ratings
9.5
95%
12 Ratings

Advanced security features

8.6
86%
74 Ratings
N/A
0 Ratings

Integrates with Google Drive

8.0
80%
47 Ratings
N/A
0 Ratings

Device sync

8.2
82%
46 Ratings
9.3
93%
12 Ratings

File search

N/A
0 Ratings
8.1
81%
12 Ratings

Cloud Storage Security & Administration

Confluence

Feature Set Not Supported
N/A
8.5

ownCloud

85%
ownCloud ranks higher in 3/3 features

User and role management

N/A
0 Ratings
9.0
90%
12 Ratings

File organization

N/A
0 Ratings
8.7
87%
13 Ratings

Device management

N/A
0 Ratings
7.7
77%
9 Ratings

Cloud Storage Platform

Confluence

Feature Set Not Supported
N/A
8.8

ownCloud

88%
ownCloud ranks higher in 3/3 features

Performance

N/A
0 Ratings
8.8
88%
13 Ratings

Reliability

N/A
0 Ratings
9.1
91%
13 Ratings

Storage Reports

N/A
0 Ratings
8.4
84%
10 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 1 area: Likelihood to Recommend
  • ownCloud is rated higher in 3 areas: Usability, Performance, Support Rating

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
7.8

ownCloud

78%
13 Ratings

Likelihood to Renew

9.8

Confluence

98%
19 Ratings

ownCloud

N/A
0 Ratings

Usability

8.3

Confluence

83%
12 Ratings
8.7

ownCloud

87%
4 Ratings

Availability

9.0

Confluence

90%
5 Ratings

ownCloud

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings
10.0

ownCloud

100%
4 Ratings

Support Rating

6.0

Confluence

60%
45 Ratings
8.0

ownCloud

80%
6 Ratings

Implementation Rating

8.5

Confluence

85%
6 Ratings

ownCloud

N/A
0 Ratings

Configurability

6.0

Confluence

60%
1 Rating

ownCloud

N/A
0 Ratings

Ease of integration

8.0

Confluence

80%
4 Ratings

ownCloud

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

ownCloud

N/A
0 Ratings

Vendor post-sale

8.0

Confluence

80%
1 Rating

ownCloud

N/A
0 Ratings

Vendor pre-sale

8.0

Confluence

80%
1 Rating

ownCloud

N/A
0 Ratings

Likelihood to Recommend

Atlassian

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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ownCloud

I'd easily recommend ownCloud to small businesses or teams within organizations. I've not used ownCloud in large deployments, so I'd hesitate before suggesting it in a situation where more than 10 users need support. That said, ownCloud is easy to set up and multiple instances could be used to service a large user base.
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Pros

Atlassian

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
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ownCloud

  • Attention and dedication to making the product a world class product with continual product updates.
  • Ease of use from an administration standpoint, and a very Clear UI.
  • The price -- you can't beat free!
  • Mobile applications are great.
  • Integration with public S3 cloud providers like AWS S3 and Wasabi S3.
  • 2FA authentication is supported and works great!
  • Marketplace Add-Ons: I love this! For example, I can install an add-on that natively opens raw images. I am a photographer as well, and being able to quickly view the CR2 Raw Files direct from the camera is fantastic! This was made possible by a marketplace add-in.
  • Embedded Media Players: Photos, Music, and Video files can be viewed and played right in the browser window.
  • Sync application to keep local files on a computer updated with the files on the server.
  • Access control and permissions -- shareable links!
Read full review

Cons

Atlassian

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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ownCloud

  • Inability to easily collaboratively edit the same document by several people. Some advances have been made with Collabora (Libreoffice online) but it is still very sub-par compared to Office365 and desktop/online Office editing Sharepoint or OneDrive documents.
  • Apps for Calendar and Contacts are not part of the basic core, and although now quite supported they cannot still be easily deployed in common email clients such as Outlook or Thunderbird, separate CalDAV and CardDAV plugins need to be installed. Embedding an email solution and plugins for major email clients so they can work just by entering username and password would be good.
  • Risk of moving important folders/files to another location just by random drag-and-drop on Windows. Sometimes this breaks public links that cannot be restored anymore. Reverting such mistake by any of the users is impossible automatically.
  • When some user deletes some data in a shared folder it is put into recycle bin of the owner of the folder. The user who deleted cannot himself/herself revert such action as he/she does not see the recycle bin (trash) of the owner. Also, there is no log in the recycle bin who deleted that file or folder.
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Pricing Details

Confluence

Starting Price

$10 per month

Editions & Modules

Confluence editions and modules pricing
EditionModules
Free0.001
Standard5.002
Premium10.003
EnterpriseContact Sales4
Server10.005
Server2700.006
Server5300.007
Server10,200.008
Server19,800.009
Server30,000.0010
Server45,000.0011
Server90,000.0012
Server150,000.0013
Data Center15,000.0014
Data Center30,000.0015
Data Center52,000.0016
Data Center79,200.0017
Data Center105,600.0018
Data Center132,000.0019
Data Center143,000.0020
Data Center154,000.0021
Data Center165,000.0022
Data Center176,000.0023
Data Center187,000.0024
Data Center198,000.0025
Data Center209,000.0026
Data Center220,000.0027

Footnotes

  1. Free for 10 Users
  2. Per User Per Month
  3. Per User Per Month
  4. none
  5. 10 Users - Perpetual License
  6. 25 Users - Perpetual License
  7. 50 Users - Perpetual License
  8. 100 Users - Perpetual License
  9. 250 Users - Perpetual License
  10. 500 Users - Perpetual License
  11. 2,000 Users - Perpetual License
  12. 10,000 Users - Perpetual License
  13. 10,001+ Users - Perpetual License
  14. 500 Users - Annually
  15. 1,000 Users - Annually
  16. 2,000 Users - Annually
  17. 3,000 Users - Annually
  18. 4,000 Users - Annually
  19. 5,000 Users - Annually
  20. 10,000 Users - Annually
  21. 15,000 Users - Annually
  22. 20,000 Users - Annually
  23. 25,000 Users - Annually
  24. 30,000 Users - Annually
  25. 35,000 Users - Annually
  26. 40,000 Users - Annually
  27. 40,001+ Users - Annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

ownCloud

Starting Price

$0

Editions & Modules

ownCloud editions and modules pricing
EditionModules
CommunityFree1
Standard52
Enterprise123
For Teams134
For Single Users155

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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ownCloud

No answers on this topic

Usability

Atlassian

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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ownCloud

OwnCloud is easy for me to use, and I believe it would be for others too. The barrier for most people will be the set up. For a technology professional like myself, ownCloud's setup is pretty straightforward, but it's not the sort of thing most casual users will be able to handle. Also, it's on the user to maintain the service. These can be taken care of by paying someone to do it for you.
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Reliability and Availability

Atlassian

I do not recall having outages or applications error so far, very reliable and available.
Read full review

ownCloud

No answers on this topic

Performance

Atlassian

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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ownCloud

Compared with other cloud services, ownCloud has been the most efficient. It doesn't create a noticeable drain on resources and very quickly syncs across all my devices. I'm usually able to save a file on my laptop and by the time I walk over and sit down at my desktop machine, it's already there. I don't need to wait as often as I have with services like OneDrive.
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Support Rating

Atlassian

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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ownCloud

Regarding the community edition, there is a reasonably good support on the IRC, forums and in the issue section on Github. Perhaps a much more individual approach would be available if the premium support was chosen and the instance of the server was provided by the Owncloud company that also offers some premium extensions, not available generally. However, we did not need this level of support yet.
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Implementation Rating

Atlassian

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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ownCloud

No answers on this topic

Alternatives Considered

Atlassian

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
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ownCloud

The paid cloud services are expensive if you need a lot of data. You're giving your personal and business information to a data-hungry organization. Local NAS solutions are too slow. We run ownCloud on an older business PC and the performance is outstanding, even for remote access, due to local syncing.
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Scalability

Atlassian

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
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ownCloud

No answers on this topic

Return on Investment

Atlassian

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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ownCloud

  • Software is free so if you are going for a hosted solution anyway, it's hard to beat
  • One of the easiest way to make sure your data is secured without compromising on features
  • You need to manage the infrastructure and software
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