Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pricing
Atlassian JiraKintone
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
Atlassian JiraKintone
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsHigher volume teams may qualify buyers for a discount.Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
Atlassian JiraKintone
Features
Atlassian JiraKintone
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
66 Ratings
1% above category average
Kintone
-
Ratings
Task Management8.765 Ratings00 Ratings
Resource Management7.963 Ratings00 Ratings
Gantt Charts7.249 Ratings00 Ratings
Scheduling7.858 Ratings00 Ratings
Workflow Automation7.861 Ratings00 Ratings
Team Collaboration8.564 Ratings00 Ratings
Support for Agile Methodology8.765 Ratings00 Ratings
Support for Waterfall Methodology7.950 Ratings00 Ratings
Document Management6.954 Ratings00 Ratings
Email integration7.855 Ratings00 Ratings
Mobile Access7.044 Ratings00 Ratings
Timesheet Tracking7.744 Ratings00 Ratings
Change request and Case Management8.149 Ratings00 Ratings
Budget and Expense Management7.136 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.7
40 Ratings
0% below category average
Kintone
-
Ratings
Quotes/estimates7.732 Ratings00 Ratings
Invoicing8.125 Ratings00 Ratings
Project & financial reporting7.436 Ratings00 Ratings
Integration with accounting software7.427 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
8.3
9 Ratings
6% above category average
Customer data management / contact management00 Ratings9.76 Ratings
Workflow management00 Ratings9.29 Ratings
Territory management00 Ratings8.54 Ratings
Opportunity management00 Ratings8.54 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
Contract management00 Ratings7.03 Ratings
Quote & order management00 Ratings7.54 Ratings
Channel / partner relationship management00 Ratings9.33 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
9.0
7 Ratings
15% above category average
Case management00 Ratings9.67 Ratings
Help desk management00 Ratings8.56 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
8.0
2 Ratings
3% above category average
Lead management00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
8.9
9 Ratings
14% above category average
Task management00 Ratings9.06 Ratings
Reporting00 Ratings8.89 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
8.1
8 Ratings
6% above category average
Pipeline visualization00 Ratings8.34 Ratings
Customizable reports00 Ratings8.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
8.9
11 Ratings
15% above category average
Custom fields00 Ratings9.211 Ratings
Custom objects00 Ratings9.09 Ratings
API for custom integration00 Ratings8.65 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
8.5
2 Ratings
12% above category average
Marketing automation00 Ratings8.52 Ratings
Platform
Comparison of Platform features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
9.3
6 Ratings
20% above category average
Mobile access00 Ratings9.36 Ratings
Security
Comparison of Security features of Product A and Product B
Atlassian Jira
-
Ratings
Kintone
9.5
10 Ratings
12% above category average
Role-based user permissions00 Ratings9.510 Ratings
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Atlassian JiraKintone
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Score 9.7 out of 10
Salesflare
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Score 10.0 out of 10
Medium-sized Companies
Kintone
Kintone
Score 9.7 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Planview AgilePlace
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Score 7.8 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian JiraKintone
Likelihood to Recommend
8.3
(254 ratings)
9.7
(58 ratings)
Likelihood to Renew
8.6
(37 ratings)
10.0
(8 ratings)
Usability
7.8
(79 ratings)
9.4
(16 ratings)
Availability
8.0
(4 ratings)
10.0
(2 ratings)
Performance
8.0
(2 ratings)
10.0
(2 ratings)
Support Rating
8.0
(24 ratings)
9.4
(46 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
10.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
6.8
(4 ratings)
Configurability
8.0
(1 ratings)
9.0
(43 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
10.0
(2 ratings)
Ease of integration
8.0
(9 ratings)
10.0
(2 ratings)
Product Scalability
8.0
(1 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Atlassian JiraKintone
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Kintone
Never had an issue with this.
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Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Kintone
Pages load quickly, no issues with response time
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Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Kintone
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Kintone
The training was seamless and easy to follow
Read full review
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Kintone
Should be multiple pricing packages.
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Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Kintone
I could see this work for all departments if implemented correctly.
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Professional Services
Atlassian
No answers on this topic
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
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Return on Investment
Atlassian
  • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
  • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
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Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
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ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile