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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Arena PLM and QMS

    Score8.5 out of 10
    N/AArena by PTC is a cloud-based PLM and QMS platform. Arena helps product companies that rely on distributed teams and global supply chains to develop products, ensure regulatory compliance, and respond to customer demands.N/A
    Pricing
    Atlassian JiraArena PLM and QMS
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Arena PLM Launch
    Contact Sales
    Arena PLM Enterprise
    Contact Sales
    Arena QMS
    Contact Sales
    Arena QMS Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Atlassian JiraArena PLM and QMS
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsHigher volume teams may qualify buyers for a discount.Arena's cloud-based PLM and QMS solutions include role-based subscriptions to meet diverse team needs. Their fixed-fee QuickStart™ implementations supports rapid deployment.
    More Pricing Information
    Community Pulse
    Atlassian JiraArena PLM and QMS
    Considered Both Products
    Atlassian
    No answer on this topic
    Arena by PTC
    Chose Arena PLM and QMS
    Been a long time, and it was called Agile then, and I did not use it a LOT, but my recollection was the interface was FAAARRR better than Arena PLM and QMS. Simple things like 'where uses' was a graphic with lines to all items/places where an items was used, including REF DES, …
    Incentivized
    Chose Arena PLM and QMS
    Arena is an easier to use solution.
    Incentivized
    Chose Arena PLM and QMS
    Better integration, more functionality
    Incentivized
    Chose Arena PLM and QMS
    Arena had an easier BOM structure setup
    Incentivized
    Chose Arena PLM and QMS
    We selected Arena because one of our suppliers uses it. I would say you are equal.
    Incentivized
    Chose Arena PLM and QMS
    I was not involved with SAP when it was evaluated but feedback from others SAP was chosen without full knowledge of ARENA's capabilities in these areas.
    Incentivized
    Chose Arena PLM and QMS
    Arena is only a PLM solution, so if you need PDM + PLM, look elsewhere. Or use a separate PDM to your PLM system. Large companies with complex products may find this an issue, but if you can streamline your PLM use Arena could be a good fit. Once you get past that decision, …
    Incentivized
    Chose Arena PLM and QMS
    These two products are extremely similar. Agile has better integration with certain systems, like JDE Enterprise One and is more rigid in terms of entering information.
    Incentivized
    Chose Arena PLM and QMS
    Arena is more convenient than PTC Windchill. Arena is easier to use with SOLIDWORKS than PTC Windchill. Arena is easier to use when working with assemblies and subassemblies than PTC Windchill. Arena is easier to use when creating engineering change requests, handling reviews …
    Incentivized
    Chose Arena PLM and QMS
    We didn't have other product at the time we decided to enrol into Arena.
    Incentivized
    Chose Arena PLM and QMS
    Trackwise, PSC Solutions, Master Control, Green Light Guru. Your sales person was incredibly helpful and not over intrusive in my search. He helped me understand the product and was able to meet our price requirements.
    Incentivized
    Chose Arena PLM and QMS
    I was not the decision maker during the selection process.
    Incentivized
    Chose Arena PLM and QMS
    I was not in company during the selection and evaluation process
    Incentivized
    Chose Arena PLM and QMS
    I have not used any other products.
    Incentivized
    Chose Arena PLM and QMS
    We evaluated other products including Windchill, Agile prior to selecting Arena to move forwards with.
    Incentivized
    Chose Arena PLM and QMS
    I have had the opportunity to research other tools including Oracle and I am a former Agile Administrator. Arena is a great tool and easy to use. It is also the most cost effective.
    Incentivized
    Chose Arena PLM and QMS
    Arena fit the size of our organization from perspective of cost and utilization.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    139 Answers
    92%
    Would buy again
    65 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    122 Answers
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    137 Answers
    90%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    72 Answers
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    92 Answers
    92%
    Implementation went as expected
    35 Answers
    Features
    Atlassian JiraArena PLM and QMS
    Project Management
    Comparison of Project Management features of Atlassian Jira and Arena PLM and QMS
    Feature
    Atlassian Jira
    7.8
    67 Ratings
    2% above category average
    Arena PLM and QMS
    -
    Ratings
    Task Management8.766 Ratings00 Ratings
    Resource Management8.064 Ratings00 Ratings
    Gantt Charts7.050 Ratings00 Ratings
    Scheduling7.859 Ratings00 Ratings
    Workflow Automation7.962 Ratings00 Ratings
    Team Collaboration8.665 Ratings00 Ratings
    Support for Agile Methodology8.866 Ratings00 Ratings
    Support for Waterfall Methodology7.951 Ratings00 Ratings
    Document Management7.055 Ratings00 Ratings
    Email integration7.856 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.745 Ratings00 Ratings
    Change request and Case Management8.150 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Arena PLM and QMS
    Feature
    Atlassian Jira
    7.7
    41 Ratings
    0% above category average
    Arena PLM and QMS
    -
    Ratings
    Quotes/estimates7.733 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.437 Ratings00 Ratings
    Integration with accounting software7.527 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraArena PLM and QMS
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Teamcenter
    Score9.5 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    SAP Integrated Product Development
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraArena PLM and QMS
    Likelihood to Recommend
    8.3
    (255 ratings)
    8.2
    (220 ratings)
    Likelihood to Renew
    8.8
    (38 ratings)
    9.0
    (5 ratings)
    Usability
    7.8
    (80 ratings)
    5.5
    (17 ratings)
    Availability
    8.0
    (4 ratings)
    9.0
    (3 ratings)
    Performance
    8.0
    (2 ratings)
    9.1
    (3 ratings)
    Support Rating
    8.0
    (24 ratings)
    9.9
    (18 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    8.2
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.3
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    8.7
    (2 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Atlassian JiraArena PLM and QMS
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Arena by PTC
    Arena PLM is well suited for part number, BOM and file management. Processing changes (ECNs, ACOs, DCO's, etc.) in Arena is very easy to do and provides great visibility on the status of submitted requests. The ability to communicate with Suppliers and grant them access to files in Arena is extremely helpful. Arena does not appear to be the best suited system for managing software
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Arena by PTC
    • It provides easy, 'login-anywhere' internet cloud-based access to fundamental PLM functions.
    • It provides secure access control for employees & vendors (but you pay per person for access licenses).
    • Data is effectively 'always backed up' in the internet-cloud.
    • There is an option to attach thumbnail graphics representative of each item and create a Bill of Materials view that also displays the graphics to help provide item recognition for BOM readers.
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Arena by PTC
    • In my opinion, the Help Pages clearly do not realize that a picture is worth a 1,000 words; need illustrations and screenshots!
    • I think the 'Save' button when editing Quality Processes needs to "float" on the active page, not lurking at the bottom.
    • In my experience, the Arena PLM and QMS Training programs need to be revamped to include "real-world" examples and working through examples, not simply reading through a training manual.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Arena by PTC
    We have so much time and effort invested into Arena. The history of approvals, revisions, etc. are necessary for many of our customers. We also have entire device histories recorded. Having to re-create that on another platform would be a feat requiring years of effort. But mostly, Arena just works. It's transformed our business into a much more streamlined system, resulting in a massive cost and time savings.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Arena by PTC
    Arena has improved their UI over the years that I've used it to make it more user friendly. Additionally, there is a lot of redundancy within Arena (multiple ways to achieve the same end), which makes it easier to learn.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Arena by PTC
    Seems like when I need to access our workspace for an emergency situation, this is when maintenance is scheduled, just the luck of the draw, I guess, and I just wait until the maintenance is complete, and then can proceed
    Incentivized
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Arena by PTC
    We use a few other software or systems (Silicon expert) and it is seamless to us, pages load quickly and efficiently.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Arena by PTC
    Upon initial observation, Arena Solution appears to possess a rather intricate nature, yet this complexity was effectively navigated during the initial configuration phase with the invaluable assistance of an expert well-versed in Arena, a factor that greatly contributed to our comprehensive mastery and autonomous handling of Arena Solutions thereafter.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Arena by PTC
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Arena by PTC
    The On line training was easy to understand and was very efficient for most of our users. We used the training tools to make sure we use all of the features to their fullest and correctly! After a few weeks mos of our users were very proficient with ARENA PLM and were able to work on their own and use mos of the sections and PLM capablilities.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Arena by PTC
    Pretty straightforward, from OOB
    Incentivized
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Arena by PTC
    Arena is much better than QAD in terms of BOMs and ECOs and Revision Control. We use Arena concurrently with SAP and they integrate very well together, which is nice. The integration team was really helpful in making sure that the SAP to Arena functionality runs smoothly, and when there are any issues, they are very responsive to help make changes to fix the problem that might be there.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Arena by PTC
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Arena by PTC
    Arena is easy to customize and therefore easy to scale. Different user groups with access restrictions can be easily created and new training plans can be created to support different user bases. Suppliers can also easily be added or items can be shared with them
    Incentivized
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    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Arena by PTC
    • Decreased the company's time to market for release of its second generation flagship product.
    • Decreased the turn around on non-conformance reports (NCRs), supplier corrective action reports (SCARs), and corrective and preventative actions (CAPAs).
    • Better organized the company's process maps, DHF, and other regulatory related information so that major audits are completed faster and with fewer findings.
    Incentivized
    Read full review
    ScreenShots

    Arena PLM and QMS Screenshots

    Screenshot of Arena Bill of Materials (BOM) Management. Indented BOM displaying "in production" item status.Screenshot of Arena Engineering Change Management.  Engineering Change Order (ECO) approval with redlines.Screenshot of Arena Projects. Project schedule with status and progress.Screenshot of Arena Quality. Quality process showing a Corrective Action Report (CAR) with the issue details, affected items, and resolution progress/status.Screenshot of Arena Requirements. Tracks requirements and related product development issues for a complete product picture.Screenshot of Arena Analytics, Arena's business intelligence (BI) tool