Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Splunk Cloud Platform
Score 7.9 out of 10
N/A
Splunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
Sumo Logic
Score 8.8 out of 10
N/A
Sumo Logic is a log management offering from the San Francisco based company of the same name.
$3
Per GB Logs
Pricing
Atlassian JiraSplunk Cloud PlatformSumo Logic
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Essentials
$3.00
Per GB Logs
Enterprise
$4.00
Per GB Logs
Enterprise Security
$4.25
Per GB Logs
Enterprise Suite
$4.75
Per GB Logs
Offerings
Pricing Offerings
Atlassian JiraSplunk Cloud PlatformSumo Logic
Free Trial
YesNoNo
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraSplunk Cloud PlatformSumo Logic
Considered Multiple Products
Atlassian Jira

No answer on this topic

Splunk Cloud Platform
Chose Splunk Cloud Platform
Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and …
Chose Splunk Cloud Platform
I have selected Splunk Cloud because Sumo Logic is blown away by Splunk Cloud. It's a night and day difference. My experience with Splunk Cloud is faster and more reliable. It consists of more features than Sumo Logic.
Chose Splunk Cloud Platform
I don't have an opinion on this, but I do like Splunk a lot.
Chose Splunk Cloud Platform
Other solutions weren't able to consume the volume of logs that we were producing on a daily basis. Searching was difficult because of proprietary or simply confusing search mechanisms. Splunk simplified the searching by using regular expressions. Although the cost of Splunk …
Sumo Logic
Chose Sumo Logic
Sumo hits the right balance between the high price of Splunk and the reduced features and usabilty of cheaper competitors like Graylog and Humio
Chose Sumo Logic
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when …
Chose Sumo Logic
We felt the features were comparable and Sumo Logic offered a better price. This was our first log aggregation tool so we don't have a lot of insight for competing products. I speak with many others specifically regarding Splunk and it seems to be comparable in many ways except …
Chose Sumo Logic
For use this was a better overall solution for our needs. Between reporting, access and the ability to support an external two-factor solution for controlled access.
Features
Atlassian JiraSplunk Cloud PlatformSumo Logic
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
36 Ratings
1% above category average
Splunk Cloud Platform
-
Ratings
Sumo Logic
-
Ratings
Task Management8.835 Ratings00 Ratings00 Ratings
Resource Management7.734 Ratings00 Ratings00 Ratings
Gantt Charts7.225 Ratings00 Ratings00 Ratings
Scheduling7.733 Ratings00 Ratings00 Ratings
Workflow Automation8.134 Ratings00 Ratings00 Ratings
Team Collaboration8.535 Ratings00 Ratings00 Ratings
Support for Agile Methodology8.936 Ratings00 Ratings00 Ratings
Support for Waterfall Methodology7.930 Ratings00 Ratings00 Ratings
Document Management6.930 Ratings00 Ratings00 Ratings
Email integration8.031 Ratings00 Ratings00 Ratings
Mobile Access7.126 Ratings00 Ratings00 Ratings
Timesheet Tracking7.626 Ratings00 Ratings00 Ratings
Change request and Case Management8.027 Ratings00 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
22 Ratings
5% below category average
Splunk Cloud Platform
-
Ratings
Sumo Logic
-
Ratings
Quotes/estimates7.318 Ratings00 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings00 Ratings
Project & financial reporting7.220 Ratings00 Ratings00 Ratings
Integration with accounting software7.417 Ratings00 Ratings00 Ratings
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Atlassian Jira
-
Ratings
Splunk Cloud Platform
8.2
20 Ratings
4% above category average
Sumo Logic
-
Ratings
Centralized event and log data collection00 Ratings9.019 Ratings00 Ratings
Correlation00 Ratings8.419 Ratings00 Ratings
Event and log normalization/management00 Ratings9.220 Ratings00 Ratings
Deployment flexibility00 Ratings7.320 Ratings00 Ratings
Integration with Identity and Access Management Tools00 Ratings7.818 Ratings00 Ratings
Custom dashboards and workspaces00 Ratings9.020 Ratings00 Ratings
Host and network-based intrusion detection00 Ratings8.217 Ratings00 Ratings
Data integration/API management00 Ratings7.510 Ratings00 Ratings
Behavioral analytics and baselining00 Ratings7.28 Ratings00 Ratings
Rules-based and algorithmic detection thresholds00 Ratings8.210 Ratings00 Ratings
Response orchestration and automation00 Ratings7.58 Ratings00 Ratings
Reporting and compliance management00 Ratings8.810 Ratings00 Ratings
Incident indexing/searching00 Ratings8.811 Ratings00 Ratings
Best Alternatives
Atlassian JiraSplunk Cloud PlatformSumo Logic
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InfluxDB
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Score 8.8 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Logz.io
Logz.io
Score 8.5 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
NetBrain Technologies
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Score 8.9 out of 10
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User Ratings
Atlassian JiraSplunk Cloud PlatformSumo Logic
Likelihood to Recommend
8.3
(221 ratings)
9.2
(18 ratings)
9.4
(17 ratings)
Likelihood to Renew
8.5
(37 ratings)
9.1
(1 ratings)
-
(0 ratings)
Usability
7.8
(62 ratings)
9.0
(5 ratings)
9.0
(5 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
7.2
(4 ratings)
8.7
(6 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
9.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
6.2
(3 ratings)
User Testimonials
Atlassian JiraSplunk Cloud PlatformSumo Logic
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Cisco
Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
Read full review
Sumo Logic
SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Cisco
  • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
  • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
  • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
Read full review
Sumo Logic
  • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
  • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
  • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
  • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
  • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Cisco
  • The SPL programming language that the queries are built in is not very intuitive.
  • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
  • I would like to see more free training/familiarization information made available.
Read full review
Sumo Logic
  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Cisco
Ease of use and have all the features we need
Read full review
Sumo Logic
No answers on this topic
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
Cisco
What it does well:
- Powerful SPL query language for advanced users
- Excellent visualization dashboards
- Comprehensive documentation and community support
Where it needs work:
- Steep learning curve for SPL syntax
- Non-Intuitive UI for beginners
- Complex administration and data model configuration
- Search performance degrades with poor query optimization
Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.
Read full review
Sumo Logic
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
Cisco
No answers on this topic
Sumo Logic
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
Cisco
No answers on this topic
Sumo Logic
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Read full review
Cisco
Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
Read full review
Sumo Logic
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
Read full review
In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
Cisco
No answers on this topic
Sumo Logic
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review
Cisco
No answers on this topic
Sumo Logic
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Cisco
No answers on this topic
Sumo Logic
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
Read full review
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Cisco
Search Processing Language really is a game changer for writing easy-to-understand and maintainable queries on your data base logs. Once understood, setting up and validating a query can be done in no time- which leaves us the option to focus on more monitoring and improved services. We have no other tools that utilizes data this efficiently
Read full review
Sumo Logic
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
Read full review
Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
Cisco
No answers on this topic
Sumo Logic
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
Cisco
No answers on this topic
Sumo Logic
No answers on this topic
Professional Services
Atlassian
No answers on this topic
Cisco
No answers on this topic
Sumo Logic
I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
Read full review
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Cisco
  • End-end visibility across your departmental silos
  • Strengthen the overall global monitoring posture
  • Move from Reactive to Proactive Monitoring
  • Highly secure environment at your finger-tips
  • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
Read full review
Sumo Logic
  • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
  • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
  • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
Read full review
ScreenShots