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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Workamajig

    Score7.6 out of 10
    N/AWorkamajig is a project management system with capabilities such as file sharing, resource management, and revenue projection.

    $41

    per month per user

    zigihub

    Score6 out of 10
    N/Azigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
    Pricing
    Atlassian JiraWorkamajigzigihub
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    In-house
    $41
    per month per user
    Agency
    $41
    per month per user
    Enterprise
    Contact
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraWorkamajigzigihub
    Free Trial
    YesNoYes
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup fee$24 per user
    Additional DetailsHigher volume teams may qualify buyers for a discount.——
    More Pricing Information
    Community Pulse
    Atlassian JiraWorkamajigzigihub
    Considered Multiple Products
    Atlassian
    No answer on this topic
    Workamajig
    Chose Workamajig
    Personally WMJ is my least favorite project management program of those I've used in jobs past, but it was not my decision to use it and I believe our company has been utilizing it for many, many years. To be fair and put this in perspective, my interactions with WMJ probably …
    Incentivized
    zigihub
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    No answers on this topic
    Features
    Atlassian JiraWorkamajigzigihub
    Project Management
    Comparison of Project Management features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Workamajig
    4.9
    13 Ratings
    44% below category average
    zigihub
    -
    Ratings
    Task Management8.765 Ratings8.013 Ratings00 Ratings
    Resource Management7.963 Ratings5.513 Ratings00 Ratings
    Gantt Charts7.149 Ratings6.16 Ratings00 Ratings
    Scheduling7.858 Ratings5.011 Ratings00 Ratings
    Workflow Automation7.861 Ratings4.011 Ratings00 Ratings
    Team Collaboration8.564 Ratings5.013 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings3.07 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings3.07 Ratings00 Ratings
    Document Management6.954 Ratings4.013 Ratings00 Ratings
    Email integration7.855 Ratings5.510 Ratings00 Ratings
    Mobile Access7.044 Ratings1.08 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings8.011 Ratings00 Ratings
    Change request and Case Management8.149 Ratings4.08 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings7.010 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Workamajig
    6.7
    10 Ratings
    14% below category average
    zigihub
    -
    Ratings
    Quotes/estimates7.732 Ratings7.07 Ratings00 Ratings
    Invoicing8.125 Ratings7.97 Ratings00 Ratings
    Project & financial reporting7.436 Ratings6.010 Ratings00 Ratings
    Integration with accounting software7.427 Ratings6.03 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    7.3
    2 Ratings
    7% below category average
    Customer data management / contact management00 Ratings00 Ratings8.02 Ratings
    Workflow management00 Ratings00 Ratings8.02 Ratings
    Territory management00 Ratings00 Ratings6.02 Ratings
    Opportunity management00 Ratings00 Ratings7.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings3.02 Ratings
    Contract management00 Ratings00 Ratings8.02 Ratings
    Quote & order management00 Ratings00 Ratings8.21 Ratings
    Interaction tracking00 Ratings00 Ratings8.02 Ratings
    Channel / partner relationship management00 Ratings00 Ratings9.11 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    7.0
    2 Ratings
    10% below category average
    Case management00 Ratings00 Ratings7.02 Ratings
    Call center management00 Ratings00 Ratings7.02 Ratings
    Help desk management00 Ratings00 Ratings7.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    8.0
    2 Ratings
    3% above category average
    Lead management00 Ratings00 Ratings8.02 Ratings
    Email marketing00 Ratings00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    7.4
    2 Ratings
    4% below category average
    Task management00 Ratings00 Ratings6.02 Ratings
    Billing and invoicing management00 Ratings00 Ratings9.11 Ratings
    Reporting00 Ratings00 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    7.0
    2 Ratings
    9% below category average
    Forecasting00 Ratings00 Ratings6.02 Ratings
    Pipeline visualization00 Ratings00 Ratings7.02 Ratings
    Customizable reports00 Ratings00 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    5.8
    2 Ratings
    27% below category average
    Custom fields00 Ratings00 Ratings8.02 Ratings
    Custom objects00 Ratings00 Ratings6.02 Ratings
    Scripting environment00 Ratings00 Ratings6.41 Ratings
    API for custom integration00 Ratings00 Ratings3.02 Ratings
    Security
    Comparison of Security features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    8.5
    2 Ratings
    1% above category average
    Single sign-on capability00 Ratings00 Ratings8.02 Ratings
    Role-based user permissions00 Ratings00 Ratings9.02 Ratings
    Social CRM
    Comparison of Social CRM features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    9.1
    1 Ratings
    19% above category average
    Social data00 Ratings00 Ratings9.11 Ratings
    Social engagement00 Ratings00 Ratings9.11 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    6.5
    2 Ratings
    15% below category average
    Marketing automation00 Ratings00 Ratings4.02 Ratings
    Compensation management00 Ratings00 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Atlassian Jira and Workamajig and zigihub
    Feature
    Atlassian Jira
    -
    Ratings
    Workamajig
    -
    Ratings
    zigihub
    4.0
    2 Ratings
    62% below category average
    Mobile access00 Ratings00 Ratings4.02 Ratings
    Best Alternatives
    Atlassian JiraWorkamajigzigihub
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraWorkamajigzigihub
    Likelihood to Recommend
    8.3
    (254 ratings)
    6.0
    (13 ratings)
    6.0
    (2 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (79 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraWorkamajigzigihub
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Workamajig
    If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
    Incentivized
    Read full review
    zigihub
    1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
    2. Helps you track the performance of your marketing campaign
    3. Its a cost-effective tool
    4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
    5. Their email editor is quite basic with many must-have designing features missing
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Workamajig
    • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
    • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
    • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
    Incentivized
    Read full review
    zigihub
    • The platform navigation is very smooth.
    • Easily switch from CRM to Marketing Automation tool
    • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Workamajig
    • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
    • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
    • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
    Incentivized
    Read full review
    zigihub
    • The email editor tool is very basic
    • You cannot templatize your outreach with out-of-the-box designing
    • Integrations with Salesforce and Hubspot is missing
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    1. Has a lot of scope for improvement in terms of email editor and lead management
    2. Out-of-the-box reporting features should also be made available
    3. Should provide integration with other software
    4. The user experience could be improved
    5. The tool can be made a little faster to operate
    6. Workflows, land page, and form options can be improved
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Workamajig
    Workamajig was selected over a decade ago when there were very few project management platforms that has integrations with other platforms, support for Agile, KanBan, etc etc. Most of the other offerings did not offer the type of security available with us hosting an on premises server behind a VPN although now there are plenty of cloud based solutions that have security compliance greater than what we can provide (fedRamp, etc.)
    Incentivized
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    zigihub
    Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Workamajig
    No answers on this topic
    zigihub
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Workamajig
    • The agency switched to an hourly allocation so our clients were subject to a certain amount of hours each quarter. JIG helped us keep track of who was going over hours or who had some to spare. Once the clients went over we would use JIG to help charge the additional fees for going over. It helped keep clients accountable.
    • It was used to keep track of time sheets and through those time sheets, the directors were able to make a case for more employees on certain accounts. The corporate team hired 3 additional people that were truly needed and our time sheets helped reflect that.
    Incentivized
    Read full review
    zigihub
    • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
    Incentivized
    Read full review
    ScreenShots

    zigihub Screenshots

    Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.