Authorize.net vs. Ecwid by Lightspeed

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Authorize.net
Score 8.1 out of 10
N/A
Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
$25
monthly gateway
Ecwid by Lightspeed
Score 10.0 out of 10
N/A
Ecwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any…
$0
Pricing
Authorize.netEcwid by Lightspeed
Editions & Modules
All-in-One Option
25 & 2.9% + $0.30
monthly gateway/per transaction
Payment Gateway Only
$25
monthly gateway
Free
$0
Venture
$15
Business
$35
Unlimited
$99
Offerings
Pricing Offerings
Authorize.netEcwid by Lightspeed
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
Authorize.netEcwid by Lightspeed
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Authorize.net
-
Ratings
Ecwid by Lightspeed
8.7
12 Ratings
10% above category average
Product catalog & listings00 Ratings9.712 Ratings
Product management00 Ratings8.712 Ratings
Bulk product upload00 Ratings7.55 Ratings
Branding00 Ratings8.010 Ratings
Mobile storefront00 Ratings9.410 Ratings
Product variations00 Ratings9.112 Ratings
Website integration00 Ratings9.411 Ratings
Visual customization00 Ratings8.112 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Authorize.net
-
Ratings
Ecwid by Lightspeed
8.7
11 Ratings
12% above category average
Abandoned cart recovery00 Ratings8.110 Ratings
Checkout user experience00 Ratings9.310 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Authorize.net
-
Ratings
Ecwid by Lightspeed
9.4
11 Ratings
13% above category average
eCommerce security00 Ratings9.411 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Authorize.net
-
Ratings
Ecwid by Lightspeed
8.6
10 Ratings
11% above category average
Promotions & discounts00 Ratings9.110 Ratings
Personalized recommendations00 Ratings8.06 Ratings
SEO00 Ratings8.68 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Authorize.net
-
Ratings
Ecwid by Lightspeed
8.2
12 Ratings
3% above category average
Order processing00 Ratings8.912 Ratings
Inventory management00 Ratings8.110 Ratings
Shipping00 Ratings8.211 Ratings
Custom functionality00 Ratings7.612 Ratings
Best Alternatives
Authorize.netEcwid by Lightspeed
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.5 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Authorize.netEcwid by Lightspeed
Likelihood to Recommend
8.3
(30 ratings)
9.0
(12 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.6
(2 ratings)
Usability
-
(0 ratings)
8.8
(7 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
5.0
(1 ratings)
8.6
(7 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Authorize.netEcwid by Lightspeed
Likelihood to Recommend
Visa
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Read full review
Ecwid
Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.
Read full review
Pros
Visa
  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
Read full review
Ecwid
  • Clarity - there has been very little confusion and need to reach out to Customer Support for help
  • Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
  • Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.
Read full review
Cons
Visa
  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Read full review
Ecwid
  • Recurring billing - ability to bill subscription customers without having to go to my payment gateway
  • Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
  • Expensive customization - if you want to customize anything, it is very expensive
Read full review
Likelihood to Renew
Visa
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
Read full review
Ecwid
The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.
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Usability
Visa
No answers on this topic
Ecwid
I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.
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Reliability and Availability
Visa
No answers on this topic
Ecwid
Always available. Very reliable
Read full review
Performance
Visa
No answers on this topic
Ecwid
Good overall performance both in desktop and mobile
Read full review
Support Rating
Visa
I have no experience directly with the support offered by Authorize.Net.
Read full review
Ecwid
I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.
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Implementation Rating
Visa
No answers on this topic
Ecwid
Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate
Read full review
Alternatives Considered
Visa
Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
Read full review
Ecwid
We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.
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Scalability
Visa
No answers on this topic
Ecwid
Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services
Read full review
Return on Investment
Visa
  • Lets us charge cards so we can get paid on time, every time.
  • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
Read full review
Ecwid
  • We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
  • It can be implemented quickly for basic online stores.
  • Once the system is configured, ROI will dramatically go up.
Read full review
ScreenShots

Ecwid by Lightspeed Screenshots

Screenshot of Ecwid store looks perfect on any smartphone and automatically adapts to your customer’s screen size — laptops, tablets, smart TVs or smart watches.Screenshot of Manage your Ecwid store wherever you are from your mobile device.Screenshot of Mobile app for every store. Your customers can shop from their mobile devices with your own dedicated native app and utilize advanced features like Apple Pay.