What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
72 Ratings
Authorize.Net
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Top Rated
72 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 72 reviews and ratings
Stripe
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Top Rated
235 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 235 reviews and ratings
Attribute Ratings
- Stripe is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend
8.3
Authorize.Net
83%
33 Ratings
8.4
Stripe
84%
84 Ratings
Likelihood to Renew
9.0
Authorize.Net
90%
2 Ratings
10.0
Stripe
100%
2 Ratings
Usability
Authorize.Net
N/A
0 Ratings
10.0
Stripe
100%
2 Ratings
Support Rating
5.0
Authorize.Net
50%
2 Ratings
9.4
Stripe
94%
30 Ratings
Implementation Rating
Authorize.Net
N/A
0 Ratings
10.0
Stripe
100%
1 Rating
Likelihood to Recommend
Authorize.Net
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Owner
Wise-Up Home Inspection, LLCReal Estate, 1-10 employees
Stripe
Stripe is very suitable for small businesses. They provide you with a nice portable CC scanner when you sign-up. If you have an eCommerce store Stripe will most likely be compatible with it. Even if you have a more custom site built using Wordpress/WooCommerce Stripe has a free plug-in that's ready to use.
Head of Web Development
Impact MerchandisingApparel & Fashion, 11-50 employees
Pros
Authorize.Net
- Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
- Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
- Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
IT Programmer
PneudartMedical Device, 51-200 employees
Stripe
- They are reliable. I can count on everything going smoothly with transactions.
- They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
- They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
Business Owner and Sleep Coach
Sweet Slumber, LLCProfessional Training & Coaching, 1-10 employees
Cons
Authorize.Net
- The lack of data portability is a big issue for me.
- Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
- Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Software Engineer
GlookoComputer Software, 51-200 employees
Stripe
- It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
- The ability to be able to offer discounted rates at a smaller threshold would be nice.
Founder & President
Beverage ManagementFood & Beverages, 51-200 employees
Pricing Details
Authorize.Net
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 monthly gateway/per transaction
Authorize.Net Editions & Modules
Edition
All-in-One Option | 25 & 2.9% + $0.301 |
---|---|
Payment Gateway Only | $252 |
- monthly gateway/per transaction
- monthly gateway
Additional Pricing Details
—Stripe
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per successful charge
Stripe Editions & Modules
Edition
Integrated | 2.9% + 0.301 |
---|---|
Customized | Contact sales team |
Radar | 0.053 |
Terminal | 2.7% + 0.054 |
Sigma | 0.025 |
Atlass | $5006 |
Issuing | 0.107 |
Premium Support | $1,8008 |
- per successful charge
- none
- per screened transaction
- per successful charge
- per charge
- one-time fee
- per virtual card
- per month
Additional Pricing Details
—Likelihood to Renew
Authorize.Net
Authorize.Net 9.0
Based on 2 answers
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.

Verified User
Director in Marketing
Non-profit Organization Management Company, 1-10 employeesStripe
Stripe 10.0
Based on 2 answers
Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
Founder & President
Beverage ManagementFood & Beverages, 51-200 employees
Usability
Authorize.Net
No score
No answers yet
No answers on this topic
Stripe
Stripe 10.0
Based on 2 answers
Best in class for usability. There's nothing close when it comes to how easy it is to use. Their knowledge base is great too if you get confused
Founder & President
Beverage ManagementFood & Beverages, 51-200 employees
Support Rating
Authorize.Net
Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.

Verified User
Project Manager in Other
Construction Company, 11-50 employeesStripe
Stripe 9.4
Based on 30 answers
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them.In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.

Verified User
Engineer in Engineering
Computer Software Company, 1-10 employeesImplementation Rating
Authorize.Net
No score
No answers yet
No answers on this topic
Stripe
Stripe 10.0
Based on 1 answer
It took less than an hour to have everything setup and running
Founder & President
Beverage ManagementFood & Beverages, 51-200 employees
Alternatives Considered
Authorize.Net
Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!

Verified User
Director in Marketing
Marketing & Advertising Company, 11-50 employeesStripe
We found that Stripe was much easier to have integrated with our site, as well as easier on the users when it comes to inputting payments. On our end, the dashboard and reporting are very easy to utilize and make it very easy to understand how our business is doing.

Verified User
Representative in Sales
Hospital & Health Care Company, 11-50 employeesReturn on Investment
Authorize.Net
- Lets us charge cards so we can get paid on time, every time.
- It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
President
Five Star CommerceMarketing and Advertising, 1-10 employees
Stripe
- It makes getting money from your clients really easy
- It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
- It is very easy to integrate with online assets of the company
- In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
- As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
Chief Executive Officer
Divine Human VenturesProfessional Training & Coaching, 11-50 employees