What users are saying about
45 Ratings
7 Ratings
45 Ratings
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Score 8.1 out of 100
7 Ratings
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Score 7.2 out of 100

Attribute Ratings

  • Autoklose is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.1

Autoklose

81%
34 Ratings
7.2

Revinate

72%
3 Ratings

Likelihood to Renew

9.1

Autoklose

91%
2 Ratings

Revinate

N/A
0 Ratings

Usability

8.7

Autoklose

87%
31 Ratings

Revinate

N/A
0 Ratings

Availability

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Performance

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Support Rating

8.5

Autoklose

85%
31 Ratings

Revinate

N/A
0 Ratings

In-Person Training

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Online Training

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Implementation Rating

9.1

Autoklose

91%
2 Ratings

Revinate

N/A
0 Ratings

Configurability

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Ease of integration

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Product Scalability

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Vendor post-sale

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Vendor pre-sale

9.1

Autoklose

91%
1 Rating

Revinate

N/A
0 Ratings

Likelihood to Recommend

VanillaSoft

If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
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Revinate

Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features
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Pros

VanillaSoft

  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
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Revinate

  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons

VanillaSoft

  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
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Revinate

  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Pricing Details

Autoklose

Starting Price

Editions & Modules

Autoklose editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Revinate

    Starting Price

    Editions & Modules

    Revinate editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      VanillaSoft

      We love it and it works
      Read full review

      Revinate

      No answers on this topic

      Usability

      VanillaSoft

      Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
      Read full review

      Revinate

      No answers on this topic

      Reliability and Availability

      VanillaSoft

      We have really had no issues.
      Read full review

      Revinate

      No answers on this topic

      Performance

      VanillaSoft

      Always loads fast.
      Read full review

      Revinate

      No answers on this topic

      Support Rating

      VanillaSoft

      Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
      Read full review

      Revinate

      No answers on this topic

      In-Person Training

      VanillaSoft

      Jelena is amazing! Very knowledgable. Great instructor.
      Read full review

      Revinate

      No answers on this topic

      Online Training

      VanillaSoft

      Jelena is fantastic. She always responds to emails immediately.
      Read full review

      Revinate

      No answers on this topic

      Implementation Rating

      VanillaSoft

      It is extremely easy to implement and start using right away
      Read full review

      Revinate

      No answers on this topic

      Alternatives Considered

      VanillaSoft

      I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
      Read full review

      Revinate

      Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
      Read full review

      Scalability

      VanillaSoft

      It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
      Read full review

      Revinate

      No answers on this topic

      Return on Investment

      VanillaSoft

      • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
      • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
      Read full review

      Revinate

      • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
      Read full review

      Screenshots

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