Axcient x360Recover vs. Rubrik

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 8.9 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Rubrik
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
Pricing
Axcient x360RecoverRubrik
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360RecoverRubrik
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Axcient x360RecoverRubrik
Top Pros
Top Cons
Features
Axcient x360RecoverRubrik
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.4
35 Ratings
6% above category average
Rubrik
9.1
136 Ratings
12% above category average
Universal recovery8.332 Ratings8.7122 Ratings
Instant recovery8.235 Ratings9.4131 Ratings
Recovery verification8.533 Ratings8.9120 Ratings
Business application protection8.533 Ratings8.7120 Ratings
Multiple backup destinations8.130 Ratings9.2129 Ratings
Incremental backup identification8.534 Ratings9.0126 Ratings
Backup to the cloud8.834 Ratings9.5124 Ratings
Deduplication and file compression8.130 Ratings8.6132 Ratings
Snapshots8.735 Ratings9.3135 Ratings
Flexible deployment8.935 Ratings9.1124 Ratings
Management dashboard7.935 Ratings9.0136 Ratings
Platform support7.835 Ratings8.6133 Ratings
Retention options8.434 Ratings9.3136 Ratings
Encryption8.633 Ratings9.6126 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.4
32 Ratings
1% above category average
Rubrik
-
Ratings
Continuous data protection8.726 Ratings00 Ratings
Replication8.830 Ratings00 Ratings
Operational reporting and analytics7.830 Ratings00 Ratings
Malware protection8.023 Ratings00 Ratings
Multi-location capabilities8.729 Ratings00 Ratings
Ransomware Recovery8.74 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
8.0
35 Ratings
6% above category average
Rubrik
-
Ratings
Disaster Recovery Planning8.431 Ratings00 Ratings
Hot Sites7.826 Ratings00 Ratings
Disaster Recovery Testing8.234 Ratings00 Ratings
Automated Disaster Recovery7.628 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverRubrik
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360RecoverRubrik
Likelihood to Recommend
9.7
(49 ratings)
9.1
(136 ratings)
Likelihood to Renew
9.1
(12 ratings)
8.8
(17 ratings)
Usability
7.3
(1 ratings)
8.7
(16 ratings)
Availability
-
(0 ratings)
7.7
(5 ratings)
Performance
1.0
(1 ratings)
8.2
(6 ratings)
Support Rating
1.0
(1 ratings)
8.5
(22 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
7.3
(2 ratings)
Implementation Rating
2.0
(1 ratings)
9.1
(8 ratings)
Configurability
-
(0 ratings)
6.1
(6 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.8
(8 ratings)
Ease of integration
-
(0 ratings)
8.5
(6 ratings)
Product Scalability
-
(0 ratings)
8.2
(6 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(6 ratings)
User Testimonials
Axcient x360RecoverRubrik
Likelihood to Recommend
Axcient
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Rubrik, Inc
Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
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Pros
Axcient
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
Read full review
Rubrik, Inc
  • It just works right out of the box. No customizations were needed to start using.
  • It protects several types of databases such as IBM DB2 that are not protected by competing products.
  • The Rubrik Support team is very knowledgeable and responsive to our issues.
Read full review
Cons
Axcient
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
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Rubrik, Inc
  • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
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Likelihood to Renew
Axcient
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Rubrik, Inc
The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
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Usability
Axcient
Easy to use and doesn't require a lot of training.
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Rubrik, Inc
The support is top notch both tech and sales team, the tools are simple
to use and yet still is feature rich. Security is top of the list, the
product is sold and reliable, easy to configure and intuitive to use.
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Reliability and Availability
Axcient
No answers on this topic
Rubrik, Inc
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
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Performance
Axcient
No answers on this topic
Rubrik, Inc
Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
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Support Rating
Axcient
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
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Rubrik, Inc
Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
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In-Person Training
Axcient
No answers on this topic
Rubrik, Inc
Very easy to take in and pass on.
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Online Training
Axcient
No answers on this topic
Rubrik, Inc
The interaction with the teacher is great and usually provides tons of opportunity for questions. The students questions are great to generate discussions and touching base the certification topic.
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Implementation Rating
Axcient
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Rubrik, Inc
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
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Alternatives Considered
Axcient
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Rubrik, Inc
Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
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Contract Terms and Pricing Model
Axcient
No answers on this topic
Rubrik, Inc
We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
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Scalability
Axcient
No answers on this topic
Rubrik, Inc
Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
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Return on Investment
Axcient
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
Read full review
Rubrik, Inc
  • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
  • Rubrik has made management of backups a non-issue.
  • Recovery of systems and files takes seconds or minutes.
  • We have a better strategy against ransomware.
Read full review
ScreenShots

Rubrik Screenshots

Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain