BambooHR® vs. Justworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.4 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Justworks
Score 6.7 out of 10
N/A
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…
$59
per month per user
Pricing
BambooHR®Justworks
Editions & Modules
Core
$250
per month
Pro
Contact Sales
Basic
$59
per month per user
Plus
$99
per month per user
Offerings
Pricing Offerings
BambooHR®Justworks
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
BambooHR®Justworks
Considered Both Products
BambooHR®
Chose BambooHR®
Onboarding/offboarding is a much better workflow in BambooHR. Timesheet entry, as well as document retention, is also preferred in BambooHR. We use the different platforms for different reasons. It appears that BambooHR has additional capabilities that we have not learned …
Justworks
Features
BambooHR®Justworks
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.7
210 Ratings
3% below category average
Justworks
-
Ratings
Employee demographic data8.4187 Ratings00 Ratings
Employment history8.0191 Ratings00 Ratings
Job profiles and administration7.8185 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.7176 Ratings00 Ratings
Organizational charting6.8193 Ratings00 Ratings
Organization and location management8.0182 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.6102 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
7.4
135 Ratings
8% below category average
Justworks
-
Ratings
Pay calculation7.895 Ratings00 Ratings
Support for external payroll vendors7.471 Ratings00 Ratings
Off-cycle/On-Demand payment7.167 Ratings00 Ratings
Benefit plan administration7.1104 Ratings00 Ratings
Direct deposit files7.899 Ratings00 Ratings
Salary revision and increment management8.1107 Ratings00 Ratings
Reimbursement management6.560 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.7
182 Ratings
7% above category average
Justworks
-
Ratings
Approval workflow8.5177 Ratings00 Ratings
Balance details8.7168 Ratings00 Ratings
Annual carry-forward and encashment9.0127 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.3
203 Ratings
2% above category average
Justworks
-
Ratings
View and generate pay and benefit information8.1128 Ratings00 Ratings
Update personal information9.0200 Ratings00 Ratings
View company policy documentation8.3172 Ratings00 Ratings
Employee recognition7.8124 Ratings00 Ratings
View job history8.5191 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
8.5
73 Ratings
7% above category average
Justworks
-
Ratings
Tracking of all physical assets8.573 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
7.2
172 Ratings
5% below category average
Justworks
-
Ratings
Report builder7.2166 Ratings00 Ratings
Pre-built reports7.4164 Ratings00 Ratings
Ability to combine HR data with external data7.0114 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
8.3
173 Ratings
4% above category average
Justworks
-
Ratings
New hire portal8.4167 Ratings00 Ratings
Manager tracking tools8.1153 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.8
109 Ratings
3% below category average
Justworks
-
Ratings
Corporate goal setting7.376 Ratings00 Ratings
Individual goal setting7.8104 Ratings00 Ratings
Line-of sight-visibility8.766 Ratings00 Ratings
Performance tracking7.397 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.7
124 Ratings
3% below category average
Justworks
-
Ratings
Performance plans7.2112 Ratings00 Ratings
Performance improvement plans7.294 Ratings00 Ratings
Review status tracking8.294 Ratings00 Ratings
Review reminders8.198 Ratings00 Ratings
Multiple review frequency7.6104 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
8.1
79 Ratings
4% above category average
Justworks
-
Ratings
Create succession plans/pools7.345 Ratings00 Ratings
Candidate ranking8.465 Ratings00 Ratings
Candidate search8.166 Ratings00 Ratings
Candidate development8.657 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
8.0
143 Ratings
4% above category average
Justworks
-
Ratings
Job Requisition Management7.8109 Ratings00 Ratings
Company Website Posting7.9117 Ratings00 Ratings
Publish to Social Media8.889 Ratings00 Ratings
Job Search Site Posting7.7113 Ratings00 Ratings
Duplicate Candidate Prevention7.486 Ratings00 Ratings
Applicant Tracking8.2132 Ratings00 Ratings
Notifications and Alerts8.4134 Ratings00 Ratings
Best Alternatives
BambooHR®Justworks
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Rippling
Rippling
Score 8.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Rippling
Rippling
Score 8.9 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BambooHR®Justworks
Likelihood to Recommend
8.6
(215 ratings)
5.2
(58 ratings)
Likelihood to Renew
9.4
(15 ratings)
-
(0 ratings)
Usability
8.5
(142 ratings)
5.0
(2 ratings)
Availability
9.3
(5 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
8.4
(114 ratings)
9.7
(8 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
8.7
(6 ratings)
-
(0 ratings)
Configurability
8.6
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.4
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
-
(0 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHR®Justworks
Likelihood to Recommend
BambooHR
BambooHR® is great for small businesses. I would recommend to anyone looking to get out of spreadsheets and have a more streamlined process in place. However, it becomes more challenging to use the larger the company. It would just depend on the size of the company and their current processes.
Read full review
Justworks
Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
Read full review
Pros
BambooHR
  • I have contacted Customer Service several times and everyone I have spoken to has been amazing. I always get my questions answered in a friendly, professional and efficient manner.
  • BambooHR is extremely user-friendly and easy to navigate.
  • I love that I can customize certain features according to our company's needs.
Read full review
Justworks
  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
Read full review
Cons
BambooHR
  • Notices for approving hours don't always coincide with pay periods well.
  • Payroll reports are by pay period without the ability to combine hours, etc. into a monthly report.
  • There is not an easy way to fix payroll errors. Must get it right the first time.
Read full review
Justworks
  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
Read full review
Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
Justworks
No answers on this topic
Usability
BambooHR
The usability from a user perspective is pretty straightforward and navigating the system is quite easy. The prompts for managers to approve certain things like time off could be improved as there isn't any follow-through after the first prompt. The availability of customer service can also be hard as we are a UK based company.
Read full review
Justworks
Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
Read full review
Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
Justworks
No answers on this topic
Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review
Justworks
No answers on this topic
Support Rating
BambooHR
There is a lot of good documentation on BambooHR features through their stock support library. Support agents are also typically available for more in-depth questions. Sales representatives, however, are extremely hands-off once they sell you the license. They know only enough to sell the platform, but any in-depth questions require technical support, which can prolong the response time.
Read full review
Justworks
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
Read full review
In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
Justworks
No answers on this topic
Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review
Justworks
No answers on this topic
Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
Read full review
Justworks
No answers on this topic
Alternatives Considered
BambooHR
I felt Bamboo HR was what we needed for our company. Other HRIS systems didn't give me the care and dedication I have gotten from Bamboo. It was almost like I was another notch in their belt. Bamboo has always made me feel like I came first...like I was their only customer!
Read full review
Justworks
Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
Read full review
Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review
Justworks
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review
Justworks
No answers on this topic
Professional Services
BambooHR
VERY professional!
Read full review
Justworks
No answers on this topic
Return on Investment
BambooHR
  • Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information.
  • PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are.
  • Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company.
  • Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out!
Read full review
Justworks
  • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
  • Dealmaker for great hires!
  • Financial security for their families!
  • Compliance management.
Read full review
ScreenShots

BambooHR® Screenshots

Screenshot of an employee timesheetScreenshot of the Job Info tabScreenshot of a new hire packetScreenshot of a new hire packet (2)Screenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)

Justworks Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of