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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BambooHR

    Score8.3 out of 10
    N/ABambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

    $10

    per month per user

    Justworks

    Score7.2 out of 10
    N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    Pricing
    BambooHRJustworks
    Editions & Modules
    Core
    $10
    per month per user
    Pro
    Contact Sales
    per month
    Elite
    Contact Sales
    per month
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    Offerings
    Pricing Offerings
    BambooHRJustworks
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BambooHRJustworks
    Considered Both Products
    BambooHR
    Chose BambooHR
    I don't know that I would say they are very similar as we use TriNet because of their PEO offerings. TriNet has everything built in and is a good platform for companies with 50+ employees. TriNet also is very legally sound given the type of reporting they do for multiple states …
    Incentivized
    Chose BambooHR
    Onboarding/offboarding is a much better workflow in BambooHR. Timesheet entry, as well as document retention, is also preferred in BambooHR. We use the different platforms for different reasons. It appears that BambooHR has additional capabilities that we have not learned …
    Incentivized
    Justworks
    Chose Justworks
    Justworks was more cost effective for what we most needed for our business.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    373 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    275 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    370 Answers
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    181 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    205 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    BambooHRJustworks
    Human Resource Management
    Comparison of Human Resource Management features of BambooHR and Justworks
    Feature
    BambooHR
    7.9
    406 Ratings
    4% below category average
    Justworks
    -
    Ratings
    Employee demographic data8.2359 Ratings00 Ratings
    Employment history8.1354 Ratings00 Ratings
    Job profiles and administration8.0369 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.7331 Ratings00 Ratings
    Organizational charting7.8381 Ratings00 Ratings
    Organization and location management8.2357 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.4212 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of BambooHR and Justworks
    Feature
    BambooHR
    7.6
    277 Ratings
    8% below category average
    Justworks
    -
    Ratings
    Pay calculation8.1208 Ratings00 Ratings
    Support for external payroll vendors7.0153 Ratings00 Ratings
    Off-cycle/On-Demand payment7.4154 Ratings00 Ratings
    Benefit plan administration7.2215 Ratings00 Ratings
    Direct deposit files8.3209 Ratings00 Ratings
    Salary revision and increment management7.9224 Ratings00 Ratings
    Reimbursement management7.6138 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of BambooHR and Justworks
    Feature
    BambooHR
    8.8
    351 Ratings
    7% above category average
    Justworks
    -
    Ratings
    Approval workflow8.7351 Ratings00 Ratings
    Balance details8.5337 Ratings00 Ratings
    Annual carry-forward and encashment9.2129 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of BambooHR and Justworks
    Feature
    BambooHR
    8.5
    392 Ratings
    3% above category average
    Justworks
    -
    Ratings
    View and generate pay and benefit information8.5268 Ratings00 Ratings
    Update personal information8.9392 Ratings00 Ratings
    View company policy documentation8.5340 Ratings00 Ratings
    Employee recognition7.8254 Ratings00 Ratings
    View job history8.7354 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of BambooHR and Justworks
    Feature
    BambooHR
    9.1
    74 Ratings
    12% above category average
    Justworks
    -
    Ratings
    Tracking of all physical assets9.174 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of BambooHR and Justworks
    Feature
    BambooHR
    7.3
    286 Ratings
    4% below category average
    Justworks
    -
    Ratings
    Report builder7.4280 Ratings00 Ratings
    Pre-built reports7.5277 Ratings00 Ratings
    Ability to combine HR data with external data6.9211 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of BambooHR and Justworks
    Feature
    BambooHR
    8.2
    322 Ratings
    2% above category average
    Justworks
    -
    Ratings
    New hire portal8.4307 Ratings00 Ratings
    Manager tracking tools8.0280 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of BambooHR and Justworks
    Feature
    BambooHR
    7.9
    240 Ratings
    2% below category average
    Justworks
    -
    Ratings
    Corporate goal setting7.0177 Ratings00 Ratings
    Individual goal setting7.9231 Ratings00 Ratings
    Line-of sight-visibility9.169 Ratings00 Ratings
    Performance tracking7.6226 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of BambooHR and Justworks
    Feature
    BambooHR
    7.8
    257 Ratings
    2% below category average
    Justworks
    -
    Ratings
    Performance plans7.3244 Ratings00 Ratings
    Performance improvement plans7.3208 Ratings00 Ratings
    Review status tracking8.697 Ratings00 Ratings
    Review reminders8.1101 Ratings00 Ratings
    Multiple review frequency7.7229 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of BambooHR and Justworks
    Feature
    BambooHR
    9.1
    81 Ratings
    15% above category average
    Justworks
    -
    Ratings
    Create succession plans/pools8.946 Ratings00 Ratings
    Candidate ranking9.067 Ratings00 Ratings
    Candidate search9.068 Ratings00 Ratings
    Candidate development9.359 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of BambooHR and Justworks
    Feature
    BambooHR
    7.9
    263 Ratings
    0% below category average
    Justworks
    -
    Ratings
    Job Requisition Management7.6200 Ratings00 Ratings
    Company Website Posting7.6218 Ratings00 Ratings
    Publish to Social Media9.291 Ratings00 Ratings
    Job Search Site Posting7.4212 Ratings00 Ratings
    Duplicate Candidate Prevention7.588 Ratings00 Ratings
    Applicant Tracking8.0233 Ratings00 Ratings
    Notifications and Alerts8.1250 Ratings00 Ratings
    Best Alternatives
    BambooHRJustworks
    Small Businesses
    UZIO
    Score9.4 out of 10
    ADP TotalSource
    Score7.3 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    ADP TotalSource
    Score7.3 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BambooHRJustworks
    Likelihood to Recommend
    8.4
    (427 ratings)
    4.5
    (58 ratings)
    Likelihood to Renew
    10.0
    (18 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (354 ratings)
    4.8
    (2 ratings)
    Availability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (185 ratings)
    9.7
    (8 ratings)
    Online Training
    8.2
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.4
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    BambooHRJustworks
    Likelihood to Recommend
    BambooHR
    I have found that using BambooHR for recruiting has helped cut my company's recruiting budget down. I don't find BambooHR good for payroll, since we already use a company we trust. I wish our hour-tracking software integrated with or connected to BambooHR; otherwise, employees worry they aren't receiving their PTO.
    Incentivized
    Read full review
    Justworks
    Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
    Incentivized
    Read full review
    Pros
    BambooHR
    • It's a great hub to see the company's current status on who's off, how many days off we have, and which holidays are coming up.
    • Feedback forms are a great way to help you and your team grow. They're easy to set up and use.
    • Training management is a great feature since it centralizes the required trainings.
    Incentivized
    Read full review
    Justworks
    • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
    • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
    • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
    Incentivized
    Read full review
    Cons
    BambooHR
    • I think it could display PTO in number of days, as well.
    • I wish that the benefits page was easier to navigate.
    • I don't like that the pay stub area is hidden, since I am typically alone at home when I review that data.
    Incentivized
    Read full review
    Justworks
    • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
    • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
    • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
    Incentivized
    Read full review
    Likelihood to Renew
    BambooHR
    There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Usability
    BambooHR
    The interface is so user-friendly for admins and employees. I've never seen another HRIS this easy to use, on both a computer and a mobile device. It's clean, intuitive, warm, and powerful. In the 5 years I've used it, I haven't had a single employee complain that Bamboo is confusing or hard to navigate.
    Incentivized
    Read full review
    Justworks
    Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
    Incentivized
    Read full review
    Reliability and Availability
    BambooHR
    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Performance
    BambooHR
    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Support Rating
    BambooHR
    I don't think they have ever figured out an issue for me, and chat support has team activities when I need them. I don't know how that is possible, but I rarely use the feature and, when I try during the posted business hours, they are not available. I've contacted support to get help with applications that were coming in without required information, like salary, even though the salary requirement was toggled on. I reached out on July 24th and received this response on Aug 12, after we had found someone for the position and closed that job posting. This is the response: "The specialists reviewed the backend logs and noticed that there were several edits made to the application questions during the time in question. This could have impacted the required status of the salary field and allowed candidates to submit their applications without filling it out. If you notice this issue again in the future, please let us know right away so we can investigate further and ensure everything is working as expected." They ask me to reach out "right away" when I notice something amiss. If you go back to your records, I believe you will find that there was an employee activity on July 24th, which is when I noticed the issue and reached out immediately, and there was no one available to assist for three days.
    Read full review
    Justworks
    Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
    Incentivized
    Read full review
    In-Person Training
    BambooHR
    I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Online Training
    BambooHR
    Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Implementation Rating
    BambooHR
    We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Alternatives Considered
    BambooHR
    Bamboo HR's user interface is better than the alternative products listed above. It is easier to scroll through tabs and navigate different sections and reports. You do not need to train your team members to use Bamboo HR. This saves time on training. The user interface of other products listed above is not as simple and clean as Bamboo HR.
    Incentivized
    Read full review
    Justworks
    Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BambooHR
    Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Scalability
    BambooHR
    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Professional Services
    BambooHR
    VERY professional!
    Incentivized
    Read full review
    Justworks
    No answers on this topic
    Return on Investment
    BambooHR
    • As the Director of HR, I have freed up a lot of my time. I can easily access employee information and spend less time switching between multiple platforms.
    • It has helped my staff become more self-sufficient in their jobs and take greater ownership of their career lifecycle as employees here.
    • Using Bamboo has shown us where we have had inefficiencies and where we need to focus on compliance, which has been very helpful.
    Incentivized
    Read full review
    Justworks
    • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
    • Dealmaker for great hires!
    • Financial security for their families!
    • Compliance management.
    Incentivized
    Read full review
    ScreenShots

    BambooHR Screenshots

    Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

    Justworks Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot