What users are saying about
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177 Ratings
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Top Rated
302 Ratings

BambooHR

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177 Ratings
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Score 8.6 out of 100

UKG Ready

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Top Rated
302 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

UKG Ready

This product really has few peers in the SMB market for time and labor. The product was developed by SaasHR in Branchburg, NJ, purchased by Kronos in 2012, and acquired via a merger with Ultimate in 2020. The bones of the original product have stood the test of time and the incredible R&D at UKG just keeps improving it.
Steve Usarzewicz | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
UKG Ready
7.5
Employee demographic data
BambooHR
8.7
UKG Ready
8.5
Employment history
BambooHR
8.9
UKG Ready
7.6
Job profiles and administration
BambooHR
8.6
UKG Ready
7.6
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
UKG Ready
7.3
Organizational charting
BambooHR
8.4
UKG Ready
6.8
Organization and location management
BambooHR
8.4
UKG Ready
7.0
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
UKG Ready
7.3

Payroll Management

BambooHR
8.7
UKG Ready
8.0
Pay calculation
BambooHR
8.5
UKG Ready
8.3
Support for external payroll vendors
BambooHR
8.7
UKG Ready
7.8
Off-cycle/On-Demand payment
BambooHR
8.6
UKG Ready
8.0
Benefit plan administration
BambooHR
9.1
UKG Ready
7.9
Direct deposit files
BambooHR
8.8
UKG Ready
8.7
Salary revision and increment management
BambooHR
8.8
UKG Ready
7.5
Reimbursement management
BambooHR
8.7
UKG Ready

Leave and Attendance Management

BambooHR
9.2
UKG Ready
7.6
Approval workflow
BambooHR
9.3
UKG Ready
7.7
Balance details
BambooHR
9.2
UKG Ready
7.6
Annual carry-forward and encashment
BambooHR
9.0
UKG Ready
7.5

Employee Self Service

BambooHR
8.9
UKG Ready
8.1
View and generate pay and benefit information
BambooHR
8.8
UKG Ready
8.4
Update personal information
BambooHR
9.0
UKG Ready
8.5
View company policy documentation
BambooHR
8.7
UKG Ready
7.8
Employee recognition
BambooHR
8.7
UKG Ready
View job history
BambooHR
9.1
UKG Ready
7.6

Asset Management

BambooHR
7.7
UKG Ready
7.2
Tracking of all physical assets
BambooHR
7.7
UKG Ready
7.2

HR Reporting

BambooHR
8.2
UKG Ready
7.6
Report builder
BambooHR
8.3
UKG Ready
7.6
Pre-built reports
BambooHR
8.1
UKG Ready
7.6
Ability to combine HR data with external data
BambooHR
8.2
UKG Ready

Onboarding

BambooHR
8.6
UKG Ready
7.0
New hire portal
BambooHR
8.6
UKG Ready
7.0
Manager tracking tools
BambooHR
8.6
UKG Ready
6.9

Performance and Goals

BambooHR
8.3
UKG Ready
6.7
Corporate goal setting
BambooHR
8.0
UKG Ready
Individual goal setting
BambooHR
8.2
UKG Ready
6.7
Line-of sight-visibility
BambooHR
8.2
UKG Ready
Performance tracking
BambooHR
8.6
UKG Ready
6.6

Performance Management

BambooHR
8.5
UKG Ready
7.2
Performance plans
BambooHR
8.5
UKG Ready
7.1
Performance improvement plans
BambooHR
8.4
UKG Ready
6.9
Review status tracking
BambooHR
8.8
UKG Ready
7.3
Review reminders
BambooHR
8.6
UKG Ready
7.5
Multiple review frequency
BambooHR
8.3
UKG Ready
6.9

Succession Planning

BambooHR
8.1
UKG Ready
5.9
Create succession plans/pools
BambooHR
8.1
UKG Ready
5.9
Candidate ranking
BambooHR
8.0
UKG Ready
Candidate search
BambooHR
8.2
UKG Ready
Candidate development
BambooHR
8.2
UKG Ready

Recruiting / ATS

BambooHR
8.3
UKG Ready
6.8
Job Requisition Management
BambooHR
8.3
UKG Ready
7.0
Company Website Posting
BambooHR
8.2
UKG Ready
7.0
Publish to Social Media
BambooHR
8.4
UKG Ready
6.1
Job Search Site Posting
BambooHR
8.4
UKG Ready
6.9
Duplicate Candidate Prevention
BambooHR
8.2
UKG Ready
6.6
Applicant Tracking
BambooHR
8.3
UKG Ready
6.8
Notifications and Alerts
BambooHR
8.7
UKG Ready
7.4

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

UKG Ready

  • It's pretty complex and if one thing is missing it can quickly throw something off. Something as simple as a new position or a pay code can throw off everything if entered incorrectly. There are so many steps associated with these things it can easily be missed.
  • The HR processes seem to be pretty lengthy.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

UKG Ready

UKG Ready 8.9
Based on 10 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 26 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 9.2
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 8.9
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

BambooHR

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.6
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 8.2
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 6.7
Based on 10 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

UKG Ready

Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products when our organization separated from local government and became a stand-alone entity. The integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Troy Valenzuela | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

UKG Ready

UKG Ready 9.2
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

UKG Ready

  • Positive: We have had better reporting with UKG Ready
  • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the WFR Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
  • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG does.
  • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
  • Negative: Quarterly and year-end closeouts are 3rd business days which is not always possible. Very inflexible in regards to this. Even when it is done timely we get random notices and charges that it was not done even though we can prove it was.
  • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
Jennifer O'Brien | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

BambooHR
8.8
UKG Ready
7.9

Likelihood to Renew

BambooHR
10.0
UKG Ready
8.9

Usability

BambooHR
9.3
UKG Ready
7.9

Reliability and Availability

BambooHR
10.0
UKG Ready
9.2

Performance

BambooHR
9.0
UKG Ready
8.9

Support Rating

BambooHR
8.4
UKG Ready
7.9

In-Person Training

BambooHR
UKG Ready
6.6

Online Training

BambooHR
10.0
UKG Ready
8.2

Implementation Rating

BambooHR
10.0
UKG Ready
6.7

Scalability

BambooHR
10.0
UKG Ready
9.2

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