BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
UKG Ready
Score 8.4 out of 10
N/A
The UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR…
So far I think the ADP products are competitive in their offerings. The new feel of Bamboo HR is much more appealing, but it doesn't do nearly enough function-wise.
BambooHR® is great for small businesses. I would recommend to anyone looking to get out of spreadsheets and have a more streamlined process in place. However, it becomes more challenging to use the larger the company. It would just depend on the size of the company and their current processes.
I have been very pleased with the responsiveness of technical support and the treatment that we receive from all of our UKG contacts. UKG meets all of our business needs in a decentralized, multistate organization. We plan to continue moving additional functionality to UKG to minimize additional platforms and enhance the associate experience.
I have contacted Customer Service several times and everyone I have spoken to has been amazing. I always get my questions answered in a friendly, professional and efficient manner.
BambooHR is extremely user-friendly and easy to navigate.
I love that I can customize certain features according to our company's needs.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
The usability from a user perspective is pretty straightforward and navigating the system is quite easy. The prompts for managers to approve certain things like time off could be improved as there isn't any follow-through after the first prompt. The availability of customer service can also be hard as we are a UK based company.
I like the payroll and HR functions for employee data and benefits management. However, we still have not implemented the ATS and performance management modules, and we need to get this rolling as soon as possible. I can't provide accurate feedback on all areas.
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
There is a lot of good documentation on BambooHR features through their stock support library. Support agents are also typically available for more in-depth questions. Sales representatives, however, are extremely hands-off once they sell you the license. They know only enough to sell the platform, but any in-depth questions require technical support, which can prolong the response time.
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
I felt Bamboo HR was what we needed for our company. Other HRIS systems didn't give me the care and dedication I have gotten from Bamboo. It was almost like I was another notch in their belt. Bamboo has always made me feel like I came first...like I was their only customer!
Very well. It is the most user-friendly system. The level of customer support from UKG is helpful. Having many options to engage support is helpful, like the ERM and the Krew Manager. Reporting can be made less complex, but once you learn it, it is not so bad.
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information.
PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are.
Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company.
Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out!
This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
We can see the demographic and geographical information for our employees and the benefits that they elect
