BambooHR vs UKG Ready

• Helps us prepare our payroll on time and do so in an error-free manner.
• Implements ATS in our organization and this is crucial in growing our talented workforce.
• It's stable, and all organizations from small to mid-sized are able to use it efficiently.

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• Streamlines the process between HR and payroll. Each team can quickly see and share information.
• Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
• Appearance -The system is easy to use and attractive for users.
• The payroll process specifically is very well laid out.
• Communication! UKG has really stepped up on communication and training especially around tax related deadlines.

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• Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
• Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.

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• It's pretty complex and if one thing is missing it can quickly throw something off. Something as simple as a new position or a pay code can throw off everything if entered incorrectly. There are so many steps associated with these things it can easily be missed.
• The HR processes seem to be pretty lengthy.

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• There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
• Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.

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• Positive: We have had better reporting with UKG Ready
• Negative: We still have no benefit integration with our external benefit administrator after 2 years on the WFR Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
• Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG does.
• Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
• Negative: Quarterly and year-end closeouts are 3rd business days which is not always possible. Very inflexible in regards to this. Even when it is done timely we get random notices and charges that it was not done even though we can prove it was.
• Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.

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