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Barracuda Backup vs. Dell Networker vs. OpenText Core Endpoint Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda Backup

    Score7.9 out of 10
    N/ADesigned to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A

    Dell Networker

    Score5.7 out of 10
    N/ADell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Barracuda BackupDell NetworkerOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Barracuda BackupDell NetworkerOpenText Core Endpoint Backup
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Barracuda BackupDell NetworkerOpenText Core Endpoint Backup
    Considered Multiple Products
    Barracuda Networks Inc.
    Chose Barracuda Backup
    For cloud only solutions, this may be great for small businesses or individuals, but the ability to have onsite as well as offsite backups makes recovery faster and more diverse to ensure all areas of data can be recovered quickly.
    Incentivized
    Chose Barracuda Backup
    All the other cheap offsite backups were offsite only. Barracuda having both onsite and offsite data was a huge plus for us as it cuts down on the restore times as well as being a legitimate disaster recovery tool.
    Incentivized
    Chose Barracuda Backup
    Back when I was vetting this solution, I tested Zenith and Unitrends. Both were more complicated and expensive - especially considering the amount of end points that I needed to backup.
    Incentivized
    Dell Technologies
    No answer on this topic
    OpenText
    Chose OpenText Core Endpoint Backup
    Carbonite works well and is affordable for personal and small business customers
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    12 Answers
    63%
    Would buy again
    5 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    12 Answers
    57%
    Delivers good value for the price
    4 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    75%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    40%
    Lived up to sales and marketing promises
    2 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    57%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Barracuda BackupDell NetworkerOpenText Core Endpoint Backup
    Data Center Backup
    Comparison of Data Center Backup features of Barracuda Backup and Dell Networker and OpenText Core Endpoint Backup
    Feature
    Barracuda Backup
    9.0
    37 Ratings
    7% above category average
    Dell Networker
    5.0
    11 Ratings
    51% below category average
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Universal recovery8.030 Ratings5.29 Ratings00 Ratings
    Instant recovery8.532 Ratings6.011 Ratings8.01 Ratings
    Recovery verification9.632 Ratings6.09 Ratings4.01 Ratings
    Business application protection8.025 Ratings4.49 Ratings00 Ratings
    Multiple backup destinations8.634 Ratings3.010 Ratings9.01 Ratings
    Incremental backup identification8.735 Ratings4.811 Ratings5.01 Ratings
    Backup to the cloud9.536 Ratings5.26 Ratings10.01 Ratings
    Deduplication and file compression10.037 Ratings6.910 Ratings4.01 Ratings
    Snapshots9.328 Ratings6.09 Ratings00 Ratings
    Flexible deployment9.821 Ratings2.79 Ratings4.01 Ratings
    Management dashboard8.423 Ratings4.59 Ratings6.01 Ratings
    Platform support8.923 Ratings3.99 Ratings4.01 Ratings
    Retention options9.123 Ratings4.79 Ratings4.01 Ratings
    Encryption9.019 Ratings7.27 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Barracuda Backup and Dell Networker and OpenText Core Endpoint Backup
    Feature
    Barracuda Backup
    -
    Ratings
    Dell Networker
    -
    Ratings
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection00 Ratings00 Ratings10.01 Ratings
    Replication00 Ratings00 Ratings9.01 Ratings
    Operational reporting and analytics00 Ratings00 Ratings4.01 Ratings
    Malware protection00 Ratings00 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings00 Ratings4.01 Ratings
    Best Alternatives
    Barracuda BackupDell NetworkerOpenText Core Endpoint Backup
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Barracuda BackupDell NetworkerOpenText Core Endpoint Backup
    Likelihood to Recommend
    8.6
    (37 ratings)
    7.1
    (11 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    1.0
    (1 ratings)
    1.0
    (1 ratings)
    Usability
    9.1
    (6 ratings)
    3.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (7 ratings)
    6.3
    (3 ratings)
    9.7
    (6 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Barracuda BackupDell NetworkerOpenText Core Endpoint Backup
    Likelihood to Recommend
    Barracuda Networks Inc.
    If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
    Incentivized
    Read full review
    Dell Technologies
    For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Barracuda Networks Inc.
    • Set and Forget. I rarely have to touch the Backup Servers. Once you specify your criteria, you really don't need to change it unless you have a physical change.
    • Alerts. When there are issues such as files failing to backup or a directory no longer present, you get an email giving you all the information you need. In addition you will typically get contacted by support about it.
    • Recovery is very simple. The restore browser is very good and it's just easy to find and restore data when you need it.
    Incentivized
    Read full review
    Dell Technologies
    • Seamlessly integrates with DataDomain
    • Seamlessly integrates with vmWare for extremely fast VM backups
    • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
    • Integrates with a wide family of NAS solutions for NDMP backups
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Barracuda Networks Inc.
    • The pricing solution has gone from allowing on-premise ownership to forced cloud extortion. Basically, if you buy now you will be ok, but those of us who "owned" our solution previously are now forced to subscribe to the cloud model or be stuck with a brick.
    • Speed of recovery could be improved.
    Incentivized
    Read full review
    Dell Technologies
    • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
    • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
    • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
    • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Barracuda Networks Inc.
    Love the units
    Incentivized
    Read full review
    Dell Technologies
    There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
    Incentivized
    Read full review
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Usability
    Barracuda Networks Inc.
    Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
    Incentivized
    Read full review
    Dell Technologies
    NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Barracuda Networks Inc.
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Incentivized
    Read full review
    Dell Technologies
    The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
    Incentivized
    Read full review
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Implementation Rating
    Barracuda Networks Inc.
    Work on a backup agent for Mac OS X or any Apple OS.
    Incentivized
    Read full review
    Dell Technologies
    How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Barracuda Networks Inc.
    Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're not having to check on daily, or switch out backup tapes, or hard drives.
    Incentivized
    Read full review
    Dell Technologies
    EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Return on Investment
    Barracuda Networks Inc.
    • Countless positive impacts from being able to restore lost or deleted files - or even restoring an entire server.
    • Being able to restore files for users and allowing them to recover lost work or preventing them from having to redo files at any level is priceless. You can't accurately measure lost time of employees having to recreate files. Especially things like 3D drawings and multi-sheet spreadsheet.
    Incentivized
    Read full review
    Dell Technologies
    • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
    • Restores and restore verification is very fast so you save some time there.
    • Costs are fairly high so an ROI may take some time vs a standard backup software.
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots