Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigCommerce
Score 7.8 out of 10
Small Businesses (1-50 employees)
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
$39
per month
SAP Cloud ERP
Score 8.6 out of 10
N/A
SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP Cloud ERP is a foundational component of theN/A
Pricing
BigCommerceSAP Cloud ERP
Editions & Modules
Standard
$39
per month
Plus
$105
per month
Pro
$399
per month
Enterprise
Custom
per month
No answers on this topic
Offerings
Pricing Offerings
BigCommerceSAP Cloud ERP
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsA discount is offered for annual billing.Per user, per month
More Pricing Information
Community Pulse
BigCommerceSAP Cloud ERP
Features
BigCommerceSAP Cloud ERP
Online Storefront
Comparison of Online Storefront features of Product A and Product B
BigCommerce
7.1
445 Ratings
9% below category average
SAP Cloud ERP
-
Ratings
Product catalog & listings7.8441 Ratings00 Ratings
Product management7.6438 Ratings00 Ratings
Bulk product upload7.2337 Ratings00 Ratings
Branding6.9387 Ratings00 Ratings
Mobile storefront7.5427 Ratings00 Ratings
Product variations6.8414 Ratings00 Ratings
Website integration7.5367 Ratings00 Ratings
Visual customization6.6430 Ratings00 Ratings
CMS6.4320 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
BigCommerce
7.5
430 Ratings
2% below category average
SAP Cloud ERP
-
Ratings
Abandoned cart recovery7.4387 Ratings00 Ratings
Checkout user experience7.5425 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
BigCommerce
7.8
426 Ratings
7% below category average
SAP Cloud ERP
-
Ratings
eCommerce security7.8426 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
BigCommerce
7.0
431 Ratings
9% below category average
SAP Cloud ERP
-
Ratings
Promotions & discounts7.2407 Ratings00 Ratings
Personalized recommendations6.6338 Ratings00 Ratings
SEO7.3401 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
BigCommerce
7.4
436 Ratings
8% below category average
SAP Cloud ERP
-
Ratings
Multi-site management8.0207 Ratings00 Ratings
Order processing8.1415 Ratings00 Ratings
Inventory management7.8368 Ratings00 Ratings
Shipping6.7376 Ratings00 Ratings
Custom functionality6.6371 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.1
412 Ratings
10% above category average
Pay calculation00 Ratings7.8362 Ratings
Benefit plan administration00 Ratings7.9350 Ratings
Direct deposit files00 Ratings7.6349 Ratings
Customization
Comparison of Customization features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
7.7
631 Ratings
4% above category average
API for custom integration00 Ratings7.7605 Ratings
Plug-ins00 Ratings7.6558 Ratings
Security
Comparison of Security features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.3
726 Ratings
1% below category average
Single sign-on capability00 Ratings8.4683 Ratings
Role-based user permissions00 Ratings8.1715 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
7.7
733 Ratings
5% above category average
Dashboards00 Ratings7.7678 Ratings
Standard reports00 Ratings7.8720 Ratings
Custom reports00 Ratings7.6665 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.3
755 Ratings
8% above category average
Accounts payable00 Ratings8.2733 Ratings
Accounts receivable00 Ratings8.2698 Ratings
Global Financial Support00 Ratings7.9251 Ratings
Primary and Secondary Ledgers00 Ratings8.0264 Ratings
Journals and Reconciliations00 Ratings8.0283 Ratings
Configurable Accounting00 Ratings8.0259 Ratings
Standardized Processes00 Ratings8.3292 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.3
632 Ratings
5% above category average
Inventory tracking00 Ratings8.3618 Ratings
Automatic reordering00 Ratings7.8536 Ratings
Location management00 Ratings7.9511 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.2
644 Ratings
4% above category average
Pricing00 Ratings7.9614 Ratings
Order entry00 Ratings8.0624 Ratings
Credit card processing00 Ratings9.024 Ratings
Cost of goods sold00 Ratings8.2589 Ratings
Order Orchestration00 Ratings7.8213 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.5
277 Ratings
13% above category average
Billing Management00 Ratings9.01 Ratings
Cash and Asset Management00 Ratings7.9250 Ratings
Travel & Expense Management00 Ratings10.01 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings7.5212 Ratings
Period Close00 Ratings8.0271 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
9.3
1 Ratings
28% above category average
Project Planning and Scheduling00 Ratings10.01 Ratings
Task Insight for Project Managers00 Ratings8.01 Ratings
Project Mobile Functionality00 Ratings10.01 Ratings
Definable Resource Pools00 Ratings9.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.1
119 Ratings
9% above category average
Award Lifecycle Management00 Ratings8.1119 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
7.9
230 Ratings
12% above category average
Bids Analyzed and Compared00 Ratings7.7159 Ratings
Contract Authoring00 Ratings7.8163 Ratings
Contract Repository00 Ratings7.7158 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.1206 Ratings
Supplier Management00 Ratings8.0204 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
9.8
1 Ratings
39% above category average
Risk Repository00 Ratings10.01 Ratings
Control Management00 Ratings10.01 Ratings
Control Efficiency Assessments00 Ratings10.01 Ratings
Issue Detection00 Ratings9.01 Ratings
Remediation and Certification00 Ratings10.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.0
186 Ratings
15% above category average
Transportation Planning and Optimization00 Ratings8.1164 Ratings
Transportation Execution Management00 Ratings7.9159 Ratings
Trade and Customs Management00 Ratings7.7147 Ratings
Fulfillment Management00 Ratings8.2150 Ratings
Warehouse Workforce Management00 Ratings8.0151 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
8.2
180 Ratings
10% above category average
Production Process Design00 Ratings8.2163 Ratings
Production Management00 Ratings8.3165 Ratings
Configuration Management00 Ratings8.2155 Ratings
Work Execution00 Ratings8.1160 Ratings
Manufacturing Costs00 Ratings8.1160 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
7.7
217 Ratings
7% above category average
Forecasting00 Ratings7.6193 Ratings
Inventory Planning00 Ratings7.9208 Ratings
Performance Monitoring00 Ratings7.7197 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
BigCommerce
-
Ratings
SAP Cloud ERP
9.0
198 Ratings
21% above category average
Proposal Management00 Ratings10.01 Ratings
Product Master Data Management00 Ratings8.0198 Ratings
Best Alternatives
BigCommerceSAP Cloud ERP
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigCommerceSAP Cloud ERP
Likelihood to Recommend
8.2
(458 ratings)
8.3
(706 ratings)
Likelihood to Renew
10.0
(54 ratings)
9.6
(17 ratings)
Usability
10.0
(28 ratings)
8.0
(604 ratings)
Availability
8.2
(6 ratings)
9.0
(3 ratings)
Performance
8.2
(6 ratings)
9.0
(2 ratings)
Support Rating
10.0
(28 ratings)
6.6
(78 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
8.2
(3 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(15 ratings)
7.6
(9 ratings)
Configurability
8.2
(4 ratings)
8.3
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.6
(2 ratings)
Ease of integration
8.2
(4 ratings)
8.0
(2 ratings)
Product Scalability
7.9
(362 ratings)
8.0
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
8.2
(3 ratings)
6.5
(3 ratings)
Vendor pre-sale
9.1
(3 ratings)
7.1
(3 ratings)
User Testimonials
BigCommerceSAP Cloud ERP
Likelihood to Recommend
Commerce.com
BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
Read full review
SAP
SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
Read full review
Pros
Commerce.com
  • We really appreciate how easy it is to add products, and variants of products.
  • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
  • Adding sales badges is a breeze and allows us to target specific items for sale to market!
Read full review
SAP
  • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
  • It enables faster and accurate data processing, which enhances decision-making.
  • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
Read full review
Cons
Commerce.com
  • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
  • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
  • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
  • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
Read full review
SAP
  • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
  • Implementation of AI bot on common tasks.
  • There are no offline functionality that users can use remotely.
  • As the scalability of the products grows, they become more expensive.
Read full review
Likelihood to Renew
Commerce.com
I personally would not even consider another e-commerce website platform.
Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
And the price is reasonable!
I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
Read full review
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
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Usability
Commerce.com
I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
Read full review
SAP
SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
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Reliability and Availability
Commerce.com
So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
Read full review
SAP
No answers on this topic
Performance
Commerce.com
I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
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SAP
No answers on this topic
Support Rating
Commerce.com
Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
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SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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In-Person Training
Commerce.com
No answers on this topic
SAP
More effective
Read full review
Online Training
Commerce.com
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
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SAP
No answers on this topic
Implementation Rating
Commerce.com
A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
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SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
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Alternatives Considered
Commerce.com
BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
Read full review
SAP
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
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Scalability
Commerce.com
I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
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SAP
No answers on this topic
Return on Investment
Commerce.com
  • Provides a robust platform to sell a high-risk product.
  • Page Builder saves you time and money by negating the need to buy a template.
  • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
Read full review
SAP
  • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
  • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
  • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
  • For customized business process, we can implement extension packages which are like templates
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ScreenShots

BigCommerce Screenshots

Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.

SAP Cloud ERP Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.