BigCommerce vs Wix

• Very detailed product description options allows us to showcase our products one-by-one. The multiple options to customize how you can showcase your product is extremely helpful.
• The back-end user home page is the "control center" for managing all incoming orders. It has numerous ways to interact with your orders and communicate with your customers.
• The back-end "control center" allows you to manage your products by category, brand, color, etc. When you have 1000's of products, trying to find it without "professional" skus can be challenging. BC allows you to search with just words.

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• The most important strength of Wix is its simplicity and intuitive interface. Wix is, by far, the best web CMS that I've ever used because it's easier to navigate and understand than other CMS platforms. Once you start building your site, there are pop-ups explaining what to do next until your entire site is filled with content. Because it's so easy to get started, I've completed websites on the same day that I started them, which makes marketing managers and directors extremely surprised and excited.
• Wix's design and theme options are the best I've seen. When using other CMS platforms, I've had a difficult time finding themes that fit the way that I want to organize the content on my website. I felt restricted because the themes were not editable. Wix, however, allows users to edit themes as much as they want. The platform will also take the information that you've already plugged into the site and find a theme that works, choose the best fonts, and even implement color schemes. Wix really gives you control over the way your site is organized but also provides a "hands-off" route for people who don't want to be too heavily involved in the design process. There are options for any and all levels of experience and involvement.
• Wix has an option to add a contributor to a website, which I also have not seen on any other CMS platforms. In most cases, CMS users would need to create several logins to get their colleagues or partners to edit the site. But with Wix, I can have my own account with both personal and professional sites - and invite colleagues to edit a specific website without seeing anything else. It's similar to having a Google Drive of websites. I can see all of my Wix websites, but colleagues can only see or edit the websites that I invite them to.

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• Need to be able to add tracking information to customer order
• Would like shipping alert to be editable to include tracking number
• Need more of a WIZWIG editor or theme options that do not require coding, most clients cannot handle the areas of the platform that require html skills to edit

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• Some of the features do not work consistently or they are not able to be seen at all times.
• There are frequent bugs.
• SEO optimization can be improved.
• They removed some features that I cannot get back.
• Form builder applications and plug ins can be slow to set up and slow to load.
• Cannot customize certain features.
• Handling the footer section can provide issues.
• Event application / plug in has basic features but mostly not useful.
• Paid plug ins don't work well or fast enough.
• Paypal buttons take a long time to load.
• Repeater boxes don't work well.
• It doesn't allow you to copy and paste a section from one website design to another website design, which is an important function for saving time when managing multiple business websites.

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• Using BigCommerce with the integrated ShipStation app has helped me save time immensely for processing shipping.
• Among our products is a digital download. BigCommerce has made it possible for us to sell our downloadable product.
• Merely by using BigCommerce, I've been ranked on page one of Google and other search engines. I have not had to pay for SEO. This has given us greater visibility to customers searching for what we offer.

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• For clients, it has had a positive ROI. The site I built for them using Wix was able to function as their hub for events and for marketing their events.
• For myself, it has had a small negative impact. I've let my premium account expire due to not needing it anymore. For generating leads for my freelance business I've found that LinkedIn is by far the better choice.
• Overall, I have been able to add my experience using Wix to my personal portfolio and resume. I can advise clients on its pros and cons as well as jump in and help them with the Wix interface if they ask me to do so.

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