What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
179 Ratings

Bill.com

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
179 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100
375 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Payroll Management

    Bill.com

    Feature Set Not Supported
    N/A
    8.8

    QuickBooks Desktop Premier

    88%
    QuickBooks Desktop Premier ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    7.5
    75%
    45 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    10.0
    100%
    20 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.0
    80%
    36 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    9.9
    99%
    27 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.3
    83%
    29 Ratings

    Customization

    Bill.com

    Feature Set Not Supported
    N/A
    1.3

    QuickBooks Desktop Premier

    13%
    QuickBooks Desktop Premier ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    1.3
    13%
    15 Ratings

    Plug-ins

    N/A
    0 Ratings
    1.3
    13%
    20 Ratings

    Security

    Bill.com

    Feature Set Not Supported
    N/A
    7.3

    QuickBooks Desktop Premier

    73%
    QuickBooks Desktop Premier ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    4.6
    46%
    42 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    10.0
    100%
    40 Ratings

    Reporting & Analytics

    Bill.com

    Feature Set Not Supported
    N/A
    6.0

    QuickBooks Desktop Premier

    60%
    QuickBooks Desktop Premier ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    5.0
    50%
    47 Ratings

    Standard reports

    N/A
    0 Ratings
    7.1
    71%
    55 Ratings

    Custom reports

    N/A
    0 Ratings
    6.0
    60%
    53 Ratings

    General Ledger and Configurable Accounting

    Bill.com

    Feature Set Not Supported
    N/A
    8.2

    QuickBooks Desktop Premier

    82%
    QuickBooks Desktop Premier ranks higher in 21/21 features

    Accounts payable

    N/A
    0 Ratings
    8.3
    83%
    57 Ratings

    Accounts receivable

    N/A
    0 Ratings
    8.3
    83%
    58 Ratings

    Cash management

    N/A
    0 Ratings
    9.0
    90%
    53 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    10.0
    100%
    56 Ratings

    Expense management

    N/A
    0 Ratings
    8.5
    85%
    55 Ratings

    Time tracking

    N/A
    0 Ratings
    7.5
    75%
    27 Ratings

    Fixed asset management

    N/A
    0 Ratings
    7.6
    76%
    38 Ratings

    Multi-currency support

    N/A
    0 Ratings
    9.0
    90%
    18 Ratings

    Multi-division support

    N/A
    0 Ratings
    8.9
    89%
    32 Ratings

    Regulations compliance

    N/A
    0 Ratings
    4.6
    46%
    19 Ratings

    Electronic tax filing

    N/A
    0 Ratings
    9.9
    99%
    28 Ratings

    Self-service portal

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    Global Financial Support

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Localizations

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Journals and Reconciliations

    N/A
    0 Ratings
    9.5
    95%
    13 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    9.9
    99%
    3 Ratings

    Standardized Processes

    N/A
    0 Ratings
    5.6
    56%
    7 Ratings

    Inventory Management

    Bill.com

    Feature Set Not Supported
    N/A
    3.6

    QuickBooks Desktop Premier

    36%
    QuickBooks Desktop Premier ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    4.1
    41%
    35 Ratings

    Automatic reordering

    N/A
    0 Ratings
    1.0
    10%
    15 Ratings

    Location management

    N/A
    0 Ratings
    8.0
    80%
    19 Ratings

    Manufacturing module

    N/A
    0 Ratings
    1.0
    10%
    17 Ratings

    Order Management

    Bill.com

    Feature Set Not Supported
    N/A
    7.5

    QuickBooks Desktop Premier

    75%
    QuickBooks Desktop Premier ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    10.0
    100%
    30 Ratings

    Order entry

    N/A
    0 Ratings
    10.0
    100%
    31 Ratings

    Credit card processing

    N/A
    0 Ratings
    9.0
    90%
    26 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    7.2
    72%
    34 Ratings

    Order Orchestration

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    1.0
    10%
    4 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Attribute Ratings

    • Bill.com is rated higher in 5 areas: Likelihood to Renew, Performance, Online Training, Implementation Rating, Ease of integration
    • QuickBooks Desktop Premier is rated higher in 4 areas: Likelihood to Recommend, Usability, Availability, Support Rating

    Likelihood to Recommend

    5.4

    Bill.com

    54%
    60 Ratings
    6.3

    QuickBooks Desktop Premier

    63%
    62 Ratings

    Likelihood to Renew

    8.9

    Bill.com

    89%
    13 Ratings
    1.3

    QuickBooks Desktop Premier

    13%
    12 Ratings

    Usability

    1.0

    Bill.com

    10%
    6 Ratings
    8.0

    QuickBooks Desktop Premier

    80%
    13 Ratings

    Availability

    8.3

    Bill.com

    83%
    12 Ratings
    9.1

    QuickBooks Desktop Premier

    91%
    10 Ratings

    Performance

    10.0

    Bill.com

    100%
    4 Ratings
    5.7

    QuickBooks Desktop Premier

    57%
    8 Ratings

    Support Rating

    2.6

    Bill.com

    26%
    31 Ratings
    5.6

    QuickBooks Desktop Premier

    56%
    18 Ratings

    Online Training

    9.0

    Bill.com

    90%
    2 Ratings
    1.0

    QuickBooks Desktop Premier

    10%
    1 Rating

    Implementation Rating

    8.0

    Bill.com

    80%
    10 Ratings
    7.2

    QuickBooks Desktop Premier

    72%
    14 Ratings

    Configurability

    Bill.com

    N/A
    0 Ratings
    9.0

    QuickBooks Desktop Premier

    90%
    1 Rating

    Ease of integration

    10.0

    Bill.com

    100%
    1 Rating
    7.0

    QuickBooks Desktop Premier

    70%
    1 Rating

    Product Scalability

    Bill.com

    N/A
    0 Ratings
    6.2

    QuickBooks Desktop Premier

    62%
    4 Ratings

    Vendor pre-sale

    Bill.com

    N/A
    0 Ratings
    7.0

    QuickBooks Desktop Premier

    70%
    1 Rating

    Likelihood to Recommend

    Bill.com

    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Read full review

    Intuit

    QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
    Read full review

    Pros

    Bill.com

    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Read full review

    Intuit

    • The program is easy to learn and use. We can train our clients' personnel how to use the program with out difficulty.
    • It is easy for clients to generate bills and manage accounts receivable.
    • It is easy to manage accounts payable and allows clients to pay their bills electronically.
    • Transactions can be imported electronically for credit card and banking transactions.
    • It is easy to reconcile bank and credit card accounts.
    • We can import data generated by QuickBooks into our tax and accounting software.
    Read full review

    Cons

    Bill.com

    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Read full review

    Intuit

    • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
    • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
    • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
    Read full review

    Pricing Details

    Bill.com

    Starting Price

    $45 per month

    Editions & Modules

    Bill.com editions and modules pricing
    EditionModules
    Essentials$451
    Team$552
    Corporate$793
    EnterpriseCustom Pricing4

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per user/per month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    QuickBooks Desktop Premier

    Starting Price

    Editions & Modules

    QuickBooks Desktop Premier editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Bill.com

      While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
      Read full review

      Intuit

      Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
      Read full review

      Usability

      Bill.com

      Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
      Read full review

      Intuit

      QuickBooks is an amazing tool that provides all of the necessary features needed to run the finances of a company. I would like for QuickBooks to provide better resources for training. There are many features that go unused because of lack of knowledge. Procore offers chatting and calls on their platform and they make it easy and accessible to get answers and solutions.
      Read full review

      Reliability and Availability

      Bill.com

      The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
      Read full review

      Intuit

      This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
      Read full review

      Performance

      Bill.com

      pretty fast usually
      Read full review

      Intuit

      It takes forever to load.
      Read full review

      Support Rating

      Bill.com

      I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
      Read full review

      Intuit

      This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
      Read full review

      Online Training

      Bill.com

      The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
      Read full review

      Intuit

      No answers on this topic

      Implementation Rating

      Bill.com

      I heard from my leadership that it went very well.
      Read full review

      Intuit

      It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
      Read full review

      Alternatives Considered

      Bill.com

      top solution out there to simplify accounting and finance tracking. Only negative note: they started charging for every single client ACH payment done through Quickbooks. Originally this feature was free, but then it grew to up to $10 per transaction. Reason for which we had to look into alternate solutions
      Read full review

      Intuit

      QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
      Read full review

      Scalability

      Bill.com

      No answers on this topic

      Intuit

      They're getting better. Still room for improvement.
      Read full review

      Return on Investment

      Bill.com

      • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
      • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
      Read full review

      Intuit

      • Since our financials are kept very up to date, it helps us compare our financial results to prior years and it is used for our internal goal setting.
      • Due to the accountant copy function, we are able to provide better service since our clients are not waiting on us to fix historical data. They can continue their operations uninterrupted.
      • The import feature certainly speeds up the process of accounting for our payroll. As previously mentioned, it takes about a minute to do our entries for payroll and check them.
      Read full review

      Add comparison