What users are saying about
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126 Ratings

Bill.com

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126 Ratings
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Score 7.4 out of 100
314 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Bill.com

It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Bill.com
QuickBooks Desktop Premier
8.7
Pay calculation
Bill.com
QuickBooks Desktop Premier
8.0
Benefit plan administration
Bill.com
QuickBooks Desktop Premier
10.0
Direct deposit files
Bill.com
QuickBooks Desktop Premier
8.1
Salary revision and increment management
Bill.com
QuickBooks Desktop Premier
9.9
Reimbursement management
Bill.com
QuickBooks Desktop Premier
7.3

Customization

Bill.com
QuickBooks Desktop Premier
1.4
API for custom integration
Bill.com
QuickBooks Desktop Premier
1.4
Plug-ins
Bill.com
QuickBooks Desktop Premier
1.4

Security

Bill.com
QuickBooks Desktop Premier
8.7
Single sign-on capability
Bill.com
QuickBooks Desktop Premier
8.4
Role-based user permissions
Bill.com
QuickBooks Desktop Premier
9.1

Reporting & Analytics

Bill.com
QuickBooks Desktop Premier
8.2
Dashboards
Bill.com
QuickBooks Desktop Premier
8.2
Standard reports
Bill.com
QuickBooks Desktop Premier
8.6
Custom reports
Bill.com
QuickBooks Desktop Premier
7.7

General Ledger and Configurable Accounting

Bill.com
QuickBooks Desktop Premier
8.6
Accounts payable
Bill.com
QuickBooks Desktop Premier
8.9
Accounts receivable
Bill.com
QuickBooks Desktop Premier
8.9
Cash management
Bill.com
QuickBooks Desktop Premier
8.7
Bank reconciliation
Bill.com
QuickBooks Desktop Premier
9.6
Expense management
Bill.com
QuickBooks Desktop Premier
9.2
Time tracking
Bill.com
QuickBooks Desktop Premier
7.0
Fixed asset management
Bill.com
QuickBooks Desktop Premier
9.1
Multi-currency support
Bill.com
QuickBooks Desktop Premier
9.0
Multi-division support
Bill.com
QuickBooks Desktop Premier
8.7
Regulations compliance
Bill.com
QuickBooks Desktop Premier
9.5
Electronic tax filing
Bill.com
QuickBooks Desktop Premier
9.1
Self-service portal
Bill.com
QuickBooks Desktop Premier
8.4
Global Financial Support
Bill.com
QuickBooks Desktop Premier
9.0
Primary and Secondary Ledgers
Bill.com
QuickBooks Desktop Premier
7.9
Intercompany Accounting
Bill.com
QuickBooks Desktop Premier
9.0
Localizations
Bill.com
QuickBooks Desktop Premier
5.0
Journals and Reconciliations
Bill.com
QuickBooks Desktop Premier
9.2
Enterprise Accounting
Bill.com
QuickBooks Desktop Premier
9.0
Configurable Accounting
Bill.com
QuickBooks Desktop Premier
7.1
Centralized Rules Framework
Bill.com
QuickBooks Desktop Premier
9.9
Standardized Processes
Bill.com
QuickBooks Desktop Premier
8.0

Inventory Management

Bill.com
QuickBooks Desktop Premier
7.9
Inventory tracking
Bill.com
QuickBooks Desktop Premier
7.6
Automatic reordering
Bill.com
QuickBooks Desktop Premier
8.0
Location management
Bill.com
QuickBooks Desktop Premier
8.0
Manufacturing module
Bill.com
QuickBooks Desktop Premier
7.8

Order Management

Bill.com
QuickBooks Desktop Premier
7.2
Pricing
Bill.com
QuickBooks Desktop Premier
6.2
Order entry
Bill.com
QuickBooks Desktop Premier
8.3
Credit card processing
Bill.com
QuickBooks Desktop Premier
9.0
Cost of goods sold
Bill.com
QuickBooks Desktop Premier
8.7
Order Orchestration
Bill.com
QuickBooks Desktop Premier
7.0
End-to-end order visibility
Bill.com
QuickBooks Desktop Premier
6.0
Order exception Resolution
Bill.com
QuickBooks Desktop Premier
5.0

Pros

Bill.com

  • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Premier

  • The program is easy to learn and use. We can train our clients' personnel how to use the program with out difficulty.
  • It is easy for clients to generate bills and manage accounts receivable.
  • It is easy to manage accounts payable and allows clients to pay their bills electronically.
  • Transactions can be imported electronically for credit card and banking transactions.
  • It is easy to reconcile bank and credit card accounts.
  • We can import data generated by QuickBooks into our tax and accounting software.
Anonymous | TrustRadius Reviewer

Cons

Bill.com

  • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
  • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
  • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Premier

  • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
  • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
  • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bill.com

Bill.com 8.9
Based on 13 answers
While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
Bill Aiton | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 1.3
Based on 12 answers
Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
Tracie Jones | TrustRadius Reviewer

Usability

Bill.com

Bill.com 1.0
Based on 6 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Tina Gregory | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 9.0
Based on 12 answers
QuickBooks is an amazing tool that provides all of the necessary features needed to run the finances of a company. I would like for QuickBooks to provide better resources for training. There are many features that go unused because of lack of knowledge. Procore offers chatting and calls on their platform and they make it easy and accessible to get answers and solutions.
Phillip Li | TrustRadius Reviewer

Reliability and Availability

Bill.com

Bill.com 8.3
Based on 12 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 8.9
Based on 5 answers
This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
Silvia Evans | TrustRadius Reviewer

Performance

Bill.com

Bill.com 10.0
Based on 4 answers
pretty fast usually
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 5.7
Based on 4 answers
It takes forever to load.
Anonymous | TrustRadius Reviewer

Support Rating

Bill.com

Bill.com 7.4
Based on 31 answers
I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that.I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 8.0
Based on 10 answers
This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
Silvia Evans | TrustRadius Reviewer

Online Training

Bill.com

Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Tina Gregory | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 1.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Bill.com

Bill.com 8.0
Based on 10 answers
I heard from my leadership that it went very well.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Desktop Premier 7.2
Based on 7 answers
It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
Cristine Delos Santos | TrustRadius Reviewer

Alternatives Considered

Bill.com

It's more flexible and affordable than Expensify and QB online. It allows a more novice user to understand and manage the backend of the platform. It costs less for growing companies since you don't have to sign a long contract. Its similar in flexibility of payments to PayPal but it's more professional and has more reporting and AR features
Sura Hart | TrustRadius Reviewer

QuickBooks Desktop Premier

QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
Andrea Campbell, CPA,CITP | TrustRadius Reviewer

Scalability

Bill.com

No score
No answers yet
No answers on this topic

QuickBooks Desktop Premier

QuickBooks Desktop Premier 6.2
Based on 4 answers
They're getting better. Still room for improvement.
Anonymous | TrustRadius Reviewer

Return on Investment

Bill.com

  • Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
  • Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with Quickbooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
Alicia Gates, CPA | TrustRadius Reviewer

QuickBooks Desktop Premier

  • Since our financials are kept very up to date, it helps us compare our financial results to prior years and it is used for our internal goal setting.
  • Due to the accountant copy function, we are able to provide better service since our clients are not waiting on us to fix historical data. They can continue their operations uninterrupted.
  • The import feature certainly speeds up the process of accounting for our payroll. As previously mentioned, it takes about a minute to do our entries for payroll and check them.
John Coleman | TrustRadius Reviewer

Pricing Details

Bill.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bill.com Editions & Modules

Edition
Essentials$391
Team$491
Corporate$691
EnterpriseCustom Pricing
  1. per user/per month
Additional Pricing Details

QuickBooks Desktop Premier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Desktop Premier Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bill.com
6.3
QuickBooks Desktop Premier
8.9

Likelihood to Renew

Bill.com
8.9
QuickBooks Desktop Premier
1.3

Usability

Bill.com
1.0
QuickBooks Desktop Premier
9.0

Reliability and Availability

Bill.com
8.3
QuickBooks Desktop Premier
8.9

Performance

Bill.com
10.0
QuickBooks Desktop Premier
5.7

Support Rating

Bill.com
7.4
QuickBooks Desktop Premier
8.0

Online Training

Bill.com
9.0
QuickBooks Desktop Premier
1.0

Implementation Rating

Bill.com
8.0
QuickBooks Desktop Premier
7.2

Scalability

Bill.com
QuickBooks Desktop Premier
6.2

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