What users are saying about
95 Ratings
135 Ratings
95 Ratings
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Score 8.2 out of 100
135 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • Bitrix24 ranks higher in 2 feature sets: Project Management, Communication
  • Discord ranks higher in 1 feature set: File Sharing & Management

Project Management

8.2

Bitrix24

82%
7.9

Discord

79%
Bitrix24 ranks higher in 4/7 features

Task Management

8.4
84%
19 Ratings
8.8
88%
5 Ratings

Gantt Charts

7.9
79%
15 Ratings
N/A
0 Ratings

Scheduling

8.2
82%
16 Ratings
6.2
62%
2 Ratings

Workflow Automation

8.5
85%
16 Ratings
6.4
64%
3 Ratings

Mobile Access

7.9
79%
19 Ratings
9.6
96%
13 Ratings

Search

7.6
76%
17 Ratings
8.1
81%
11 Ratings

Visual planning tools

8.6
86%
17 Ratings
8.4
84%
3 Ratings

Communication

8.2

Bitrix24

82%
7.7

Discord

77%
Discord ranks higher in 5/8 features

Chat

8.6
86%
19 Ratings
9.9
99%
15 Ratings

Notifications

8.1
81%
19 Ratings
9.2
92%
14 Ratings

Discussions

8.5
85%
18 Ratings
9.2
92%
15 Ratings

Surveys

8.9
89%
13 Ratings
7.9
79%
10 Ratings

Internal knowledgebase

7.9
79%
16 Ratings
7.9
79%
6 Ratings

Integrates with GoToMeeting

7.9
79%
8 Ratings
9.7
97%
2 Ratings

Integrates with Gmail and Google Hangouts

7.7
77%
11 Ratings
4.0
40%
1 Rating

Integrates with Outlook

8.2
82%
10 Ratings
4.0
40%
1 Rating

File Sharing & Management

8.2

Bitrix24

82%
8.8

Discord

88%
Discord ranks higher in 7/8 features

Versioning

8.0
80%
16 Ratings
10.0
100%
4 Ratings

Video files

8.1
81%
14 Ratings
7.4
74%
15 Ratings

Audio files

7.7
77%
13 Ratings
8.2
82%
14 Ratings

Document collaboration

8.6
86%
20 Ratings
8.6
86%
5 Ratings

Access control

8.0
80%
18 Ratings
8.1
81%
8 Ratings

Advanced security features

7.7
77%
16 Ratings
8.4
84%
4 Ratings

Integrates with Google Drive

8.6
86%
15 Ratings
10.0
100%
1 Rating

Device sync

8.6
86%
16 Ratings
10.0
100%
6 Ratings

Attribute Ratings

  • Discord is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.2

Bitrix24

82%
20 Ratings
9.5

Discord

95%
15 Ratings

Usability

8.2

Bitrix24

82%
7 Ratings
10.0

Discord

100%
1 Rating

Support Rating

8.3

Bitrix24

83%
7 Ratings
9.2

Discord

92%
3 Ratings

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
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Discord

Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
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Pros

Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
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Discord

  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
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Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
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Discord

  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
Read full review

Pricing Details

Bitrix24

Starting Price

$49 per month 5 Users

Editions & Modules

Bitrix24 editions and modules pricing
EditionModules
BASIC$49.001
STANDARD$99.002
PROFESSIONAL$199.003
Enterprise$399.004
Enterprise 250$399.005
Enterprise 500$639.006
Enterprise 1000$799.007

Footnotes

  1. per month 5 Users
  2. per month 50 Users
  3. per month 100 Users
  4. per month 250 Users
  5. per month 250 Users
  6. per month 500 Users
  7. per month 1000 Users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Price per month when paying for 1 year.

Discord

Starting Price

$4.99 per month

Editions & Modules

Discord editions and modules pricing
EditionModules
Discord Nitro$9.991
Discord Nitro Classic$4.992

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

Usability

Bitrix24

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
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Discord

I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
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Support Rating

Bitrix24

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
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Discord

I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
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Alternatives Considered

Bitrix24

We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
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Discord

Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
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Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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Discord

  • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
  • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
Read full review

Screenshots

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