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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlueJeans Events (discontinued)

    Score2.4 out of 10
    N/ABlueJeans Events was a cloud-based platform that enables presenters to interact over video and stream their event to thousands of viewers, supporting all-hands meetings, webinars and large-scale events. The product was acquired by Verizon in 2020, and discontinued in 2023.

    $41.67

    per month

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    BlueJeans Events (discontinued)Zoom Workplace
    Editions & Modules
    Events - Video Webinars 100 Attendees
    $41.67
    per month
    Events - Video Webinars 200 Attendees
    $50.00
    per month
    Events - Video Webinars 500 Attendees
    $57.50
    per month
    Events - Large Scale Events (Up to 150k Attendees)
    Custom Quote
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    BlueJeans Events (discontinued)Zoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsVIDEO WEBINAR / EVENT FEATURES Host an unlimited number of non-concurrent webinars 100, 200, 500 attendee plans available Maximum webinar duration is two hours Attendee registration workflow & reporting Moderator Dashboard delivers production controls in a single pane Attendee engagement - Chat, Raise Hand, Q&A with Up-Voting, & Live Polling No download, browser-based attendee experience Dolby Voice included for crystal-clear audio Widescale live streaming via Facebook Live Automated closed captioning for improved accessibility Intermission & Pause Broadcast feature Presenter prep room and attendee waiting area Online support only Live and Self Paced Training (free)Discount available for annual billing.
    More Pricing Information
    Community Pulse
    BlueJeans Events (discontinued)Zoom Workplace
    Considered Both Products
    Discontinued Products
    Chose BlueJeans Events (discontinued)
    Outside of Zoom, I find BlueJeans to be competitive, If you would offer a free limited use like Zoom, it would be more competitive.
    Incentivized
    Chose BlueJeans Events (discontinued)
    I like Blue Jeans better because of the clarity of the voice, faces, and less dropped participants during the meeting.
    Incentivized
    Chose BlueJeans Events (discontinued)
    I think that BlueJean Events is reasonably priced and from my point of view, I think that BlueJeans provides pretty much the same services as those other products.
    Incentivized
    Chose BlueJeans Events (discontinued)
    It's comparatively easy to conduct sessions on BlueJeans. Time duration plays an important role in putting it at an advantage. Chat and Q/A features work great.
    Incentivized
    Chose BlueJeans Events (discontinued)
    Zoom appears more user-friendly.
    Incentivized
    Chose BlueJeans Events (discontinued)
    BlueJeans was used previously by the organization and therefore had been grandfathered in. It seemed to be more popular among our users, to begin with, but as time has gone on, Zoom seems to be picking up in popularity among the users since it is more widely used. But for the …
    Incentivized
    Zoom
    Chose Zoom Workplace
    Zoom Workplace is a more premium experience to these other products that just works. You can expect enterprise level support for all software and functions.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    92%
    Would buy again
    416 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    28 Answers
    93%
    Delivers good value for the price
    389 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    44 Answers
    95%
    Happy with the feature set
    441 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    92%
    Lived up to sales and marketing promises
    290 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    25 Answers
    95%
    Implementation went as expected
    330 Answers
    Features
    BlueJeans Events (discontinued)Zoom Workplace
    Reporting & Analytics
    Comparison of Reporting & Analytics features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    7.7
    30 Ratings
    0% above category average
    Zoom Workplace
    -
    Ratings
    Dashboards7.526 Ratings00 Ratings
    Data exportability8.028 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    6.8
    74 Ratings
    18% below category average
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio8.874 Ratings8.9998 Ratings
    Mobile support7.566 Ratings00 Ratings
    High quality video00 Ratings8.9998 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    8.2
    73 Ratings
    1% above category average
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration7.764 Ratings9.0923 Ratings
    Record meetings / events9.771 Ratings9.2961 Ratings
    Slideshows6.762 Ratings00 Ratings
    Event registration9.832 Ratings00 Ratings
    Meeting initiation00 Ratings9.1986 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    7.6
    68 Ratings
    11% below category average
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Audience polling8.956 Ratings00 Ratings
    Q&A8.964 Ratings00 Ratings
    Live chat00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    6.4
    68 Ratings
    27% below category average
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    Participant roles & permissions9.466 Ratings8.7829 Ratings
    Confidential attendee list5.856 Ratings00 Ratings
    User authentication00 Ratings8.9755 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    6.7
    24 Ratings
    17% below category average
    Zoom Workplace
    -
    Ratings
    Branding options7.523 Ratings00 Ratings
    Integration to Marketing Automation6.019 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31005 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings8.5192 Ratings
    Call recording00 Ratings8.7240 Ratings
    Call park00 Ratings7.8147 Ratings
    Call screening00 Ratings8.0165 Ratings
    Message alerts00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    1% below category average
    Mobile app for iOS00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of BlueJeans Events (discontinued) and Zoom Workplace
    Feature
    BlueJeans Events (discontinued)
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9199 Ratings
    Team messaging00 Ratings8.9214 Ratings
    Team document sharing00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings8.5202 Ratings
    Best Alternatives
    BlueJeans Events (discontinued)Zoom Workplace
    Small Businesses
    GoTo Webinar
    Score8.7 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Webex Webinars
    Score9 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Webex Webinars
    Score9 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlueJeans Events (discontinued)Zoom Workplace
    Likelihood to Recommend
    8.2
    (74 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    4.3
    (11 ratings)
    9.4
    (27 ratings)
    Usability
    8.9
    (15 ratings)
    9.5
    (46 ratings)
    Availability
    8.2
    (3 ratings)
    9.1
    (2 ratings)
    Performance
    7.8
    (44 ratings)
    9.0
    (3 ratings)
    Support Rating
    8.2
    (5 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    9.0
    (5 ratings)
    6.4
    (11 ratings)
    Configurability
    7.2
    (2 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    8.3
    (3 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    BlueJeans Events (discontinued)Zoom Workplace
    Likelihood to Recommend
    Discontinued Products
    BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Automatically generated reminder emails to registered attendees before the event.
    • Easy to host a panel and have them meet before the event goes live.
    • Moderator chat allows for those running the program to chat without all of the attendees seeing. This allows for you to address technical issues, program flow, etc.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Reliability is the biggest challenge I see with BlueJeans. There are times when BlueJeans seems to handle the demands of a big company seamlessly, but then there are other times when BlueJeans runs into issues that I've seen affect entire offices for extended periods of time which creates a challenge for the teams who depend on BlueJeans to effectively run their remote meetings. While in the grand scheme of things, these outages have been few and far between, when they happen people aren't able to start their BlueJeans meetings and have to scramble for an alternate way to meet (while attendees are simultaneously having issues trying to dial into the BlueJeans meeting).
    • Aside from the occasional outage, the quality of the video and audio is pretty solid. With variables that are likely outside of the BlueJeans product (office connectivity, bandwidth issues, internal routing) there are times where BlueJeans would either lag or echo which would either impact the output for the host of the meeting (who likely has a room full of participants) or multiple attendees. It would be great to see BlueJeans enhance their packet handling in these cases to prioritize audio over video (and perhaps auto-adjust video quality when there are bandwidth issues).
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    We use it frequently and it has its advantages so I don't see better options for some kind of meetings. The quality of video and audio are great and that's what is very important to us. We like thing being professional. BlueJeans is simple and rich in possibilities. What's more, BlueJeans support is great and professional, they don't forget about their customers.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Discontinued Products
    This rating comes from end user experience. When they step into a meeting, they get asked to put in SSO credentials if the meeting is restricted. In many cases, the meeting is open to anyone and staff needs to enter a name to continue. Some staff will forget to add a name and come in as a Guest. Call in options will only provide the phone number for the person calling in on the participant roster. This overall can be a little confusing for some, but to others this is a great service.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Discontinued Products
    BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Discontinued Products
    I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Discontinued Products
    I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Discontinued Products
    BlueJeans Events is an all-in-one platform that works well when used as a moderator and as part of the audience. The feature that was useful was the practice session it allowed us to do for our tech check. Made the day of our event less stressful.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Discontinued Products
    We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.
    Incentivized
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Discontinued Products
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Discontinued Products
    • There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
    • Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    BlueJeans Events (discontinued) Screenshots

    Screenshot of This is the event interface as it appears to event moderators.Screenshot of The presenter interface allows up to 150 on-camera speakers to host events.Screenshot of Join from any video-enabled room, computer, or mobile device. Access events on browsers without downloading an app.

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.