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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Booker

    Score7.8 out of 10
    N/ABooker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.

    $129

    per month

    Mindbody

    Score7.8 out of 10
    N/AMindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

    $129

    per month

    Temple RMS

    N/AN/ATemple RMS is a pastoral care app world-wide. Easy to use and made especially for Temples, Shuls, and Synagogues.N/A
    Pricing
    BookerMindbodyTemple RMS
    Editions & Modules
    Starter
    $129
    per month
    Accelerate
    $269
    per month
    Ultimate
    $429
    per month
    Starter
    $129
    per month
    Accelerate
    $259
    per month
    Ultimate
    $399
    per month
    Ultimate Plus
    $599
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BookerMindbodyTemple RMS
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup Fee$250No setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BookerMindbodyTemple RMS
    Considered Multiple Products
    Mindbody
    Chose Booker
    Ease of use of the platform, ease of access, and a wide set of features make Booker outstanding. It has a wider reach in comparison to its competitors as it has a niche customer base. Booker helps to build a strong customer base as compared to others and also is a one-stop …
    Incentivized
    Chose Booker
    Booker is more designed for salons and is much easier to use and better for the clients
    Incentivized
    Mindbody
    Chose Mindbody
    I like that Mindbody ties together the scheduling and billing. It's nice that in order to checkout they have to have something available. This helped with making sure people had actually paid us before letting them leave our clinic. It was also nice to have the locations all in …
    Incentivized
    RMS Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    77%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    65%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    77%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    69%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    68%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    BookerMindbodyTemple RMS
    Small Businesses
    Square Appointments
    Score10 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    No answers on this topic
    No answers on this topic
    Enterprises
    Doodle
    Score8.5 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BookerMindbodyTemple RMS
    Likelihood to Recommend
    7.3
    (18 ratings)
    7.6
    (39 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (3 ratings)
    7.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (3 ratings)
    7.8
    (23 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BookerMindbodyTemple RMS
    Likelihood to Recommend
    Mindbody
    Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
    Incentivized
    Read full review
    Mindbody
    Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
    Incentivized
    Read full review
    RMS Solutions
    No answers on this topic
    Pros
    Mindbody
    • Booker does very well as a point of sale program. From front desk check out to back end report generation, Booker gives us an accurate daily picture of business activity.
    • Booker is very good at tracking gift certificate activity. We have a large number of gift certificates and are able to find, edit and void with ease. We are also able to look at the history for each individual certificate or series which helps in troubleshooting.
    • I do not work with scheduling myself but staffers have found Booker to be a valuable tool for managing rooms and therapists.
    Incentivized
    Read full review
    Mindbody
    • Mindbody does a great job of sending out reminder emails to clients so they do not miss a class.
    • Mindbody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
    • Mindbody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
    Read full review
    RMS Solutions
    No answers on this topic
    Cons
    Mindbody
    • Booker has had some system failures recently that have caused a hard time for us.
    • Sometimes Booker updates reset certain features which cause us to have to reset everything.
    • The Booker app does not have the same features as the full site which sometimes does not make it easy for us.
    Incentivized
    Read full review
    Mindbody
    • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
    • The Mindbody branded app connection needs more attention.
    • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
    Incentivized
    Read full review
    RMS Solutions
    No answers on this topic
    Likelihood to Renew
    Mindbody
    Because I'm so familiar with it. I'll definitely reconsider.
    Incentivized
    Read full review
    Mindbody
    No answers on this topic
    RMS Solutions
    No answers on this topic
    Usability
    Mindbody
    It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
    Incentivized
    Read full review
    Mindbody
    Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
    Incentivized
    Read full review
    RMS Solutions
    No answers on this topic
    Reliability and Availability
    Mindbody
    No answers on this topic
    Mindbody
    Constant errors and TERRIBLE PRODUCT support
    Read full review
    RMS Solutions
    No answers on this topic
    Performance
    Mindbody
    No answers on this topic
    Mindbody
    Fails at everything form availability to reliability.
    Read full review
    RMS Solutions
    No answers on this topic
    Support Rating
    Mindbody
    Booker is not always that quick to respond however, I will say, they do research the problem before getting back to you which I do like. Overall, they are kind and helpful in their responses. Though one big concern is that when there is a larger issue, they are not the best at circling back and contacting us to let us know if or how it has been resolved.
    Incentivized
    Read full review
    Mindbody
    Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
    Incentivized
    Read full review
    RMS Solutions
    No answers on this topic
    Implementation Rating
    Mindbody
    As far as I know, implementing Booker into our business was fairly easy.
    Incentivized
    Read full review
    Mindbody
    No answers on this topic
    RMS Solutions
    No answers on this topic
    Alternatives Considered
    Mindbody
    When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
    Incentivized
    Read full review
    Mindbody
    Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
    Incentivized
    Read full review
    RMS Solutions
    No answers on this topic
    Scalability
    Mindbody
    No answers on this topic
    Mindbody
    Constant errors and ZERO support from the company.
    Read full review
    RMS Solutions
    No answers on this topic
    Return on Investment
    Mindbody
    • Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders.
    • Increased employee / staff communication, they can now log in and see their schedules.
    • Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute.
    Incentivized
    Read full review
    Mindbody
    • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
    • The app is good exposure.
    Read full review
    RMS Solutions
    No answers on this topic
    ScreenShots

    Booker Screenshots

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