Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$20
per month 3 users (minimum)
Diligent One Platform
Score 8.2 out of 10
N/A
Diligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.N/A
Pricing
BoxDiligent One Platform
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
No answers on this topic
Offerings
Pricing Offerings
BoxDiligent One Platform
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BoxDiligent One Platform
Features
BoxDiligent One Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
Diligent One Platform
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings00 Ratings
Document management8.424 Ratings00 Ratings
Records management7.020 Ratings00 Ratings
Content search & retrieval8.324 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings
Security, risk management & information governance8.326 Ratings00 Ratings
Contract lifecycle management9.012 Ratings00 Ratings
Automated workflows9.014 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings
Mobile support6.823 Ratings00 Ratings
Integration9.623 Ratings00 Ratings
Governance, Risk & Compliance
Comparison of Governance, Risk & Compliance features of Product A and Product B
Box
-
Ratings
Diligent One Platform
6.7
51 Ratings
12% below category average
Common repository of GRC items00 Ratings7.546 Ratings
Risk management00 Ratings7.144 Ratings
Integration with Corporate Performance Management (CPM) systems00 Ratings5.925 Ratings
GRC policy management00 Ratings6.126 Ratings
Incident management00 Ratings6.825 Ratings
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BoxDiligent One Platform
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Egnyte
Score 9.4 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
Forcepoint DLP
Forcepoint DLP
Score 8.0 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
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Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoxDiligent One Platform
Likelihood to Recommend
8.0
(154 ratings)
8.4
(37 ratings)
Likelihood to Renew
8.0
(12 ratings)
-
(0 ratings)
Usability
8.0
(21 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
10.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
7.5
(32 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BoxDiligent One Platform
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
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Diligent Corporation
Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.
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Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
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Diligent Corporation
  • Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
  • We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
  • It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
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Diligent Corporation
  • Communicating new tools and improvement to current tools
  • The product names are confusing, There are different names for similar things
  • The visualization tools are not as good as tools dedicated for that it is not clear when to use one or another
  • the licencing for compliance scripts is complicated especially in countries outside US
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Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
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Diligent Corporation
No answers on this topic
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
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Diligent Corporation
I give it a 7. It has had a significant impact on the GRC department in terms of efficiency and effectiveness. At the start it took some time to tailor it to our unique business needs and to set up all our requirements. I would say the superpower of the tool is really here, in terms of time saving in report prep and manual testing. We have really used the control self assessment ability to have a strong impact on the business which helped to improve the internal control culture across the business. The dashboarding abilities had limitations for us and we created our own internal dashboards more suited to our operational needs. There is a steep learning curve for the admin roles who manage the system but I assume this will be the case for most of these types of systems. On the opposite side the end user usability is very good and easy to grasp.
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Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
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Diligent Corporation
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
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Diligent Corporation
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
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Diligent Corporation
HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
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In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
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Diligent Corporation
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
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Diligent Corporation
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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Diligent Corporation
We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.
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Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
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Diligent Corporation
I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I don't have any further experience with other products
Read full review
Scalability
Box
It's great, as we put more files on there it's done very well.
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Diligent Corporation
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
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Diligent Corporation
  • A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.
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ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Diligent One Platform Screenshots

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