What users are saying about
Top Rated
478 Ratings
Top Rated
606 Ratings
Top Rated
478 Ratings
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Score 8.4 out of 100
Top Rated
606 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Box

Box is well suited for projects on which a smaller handful of individuals are working on the same project at the same time. I can imagine that for files that require the input of many individuals, Box file editing and sharing may run slower than desirable. Box will help seamlessly integrate desktop applications like Microsoft Office with online editing and collaboration capability.
Anonymous | TrustRadius Reviewer

OneDrive

If a coworker asked me what software to use, I would recommend OneDrive because of the company standardization and the integration into Microsoft Office. If someone who didn't already have a standardized software platform asked me then I would probably recommend looking at other options just because I have had hit-or-miss success with the reliability of syncing to the cloud. I use it to sync files between two laptops that I use but there have been a few times where I swapped laptops but the second laptop was missing a file that hadn't synced yet, even though plenty of time was available to sync. It's great for sending large files to people because you can specify their level of activity (download/view only or edit as well).
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Box
8.7
OneDrive
8.3
Versioning
Box
8.6
OneDrive
8.7
Video files
Box
8.7
OneDrive
8.0
Audio files
Box
8.8
OneDrive
8.2
Document collaboration
Box
8.6
OneDrive
8.8
Access control
Box
9.2
OneDrive
8.4
File search
Box
8.4
OneDrive
8.1
Device sync
Box
8.8
OneDrive
8.2

Cloud Storage Security & Administration

Box
9.0
OneDrive
8.3
User and role management
Box
8.9
OneDrive
8.4
File organization
Box
9.2
OneDrive
8.3
Device management
Box
8.9
OneDrive
8.3

Cloud Storage Platform

Box
8.9
OneDrive
8.3
Performance
Box
9.0
OneDrive
8.1
Reliability
Box
8.9
OneDrive
8.3
Storage Reports
Box
8.7
OneDrive
8.6

Pros

Box

  • Ease of sharing - extremely important when multiple people/departments are working on the same project.
  • Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.
Heather Miller | TrustRadius Reviewer

OneDrive

  • OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
  • OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
  • The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
Joel Brache | TrustRadius Reviewer

Cons

Box

  • The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data.
  • I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online.
  • It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.
Tyler Grudowski | TrustRadius Reviewer

OneDrive

  • Sending Links - Though you can easily share links to files from the web experience, it isn't the same on the native experience. It would be nice if you could right click on a file to share its location with someone vs. opening the office application to share with others.
  • File Character Restrictions - This isn't just with OneDrive, but sometimes files will not upload due to an unsupported character in the file name.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Box

Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Sam Montoya, CSM | TrustRadius Reviewer

OneDrive

OneDrive 9.0
Based on 5 answers
Due to its tight integration into the Microsoft ecosystem and its bundling into the Office 365 service, continued use of the product is all but guaranteed. Unless there's a shift away from Microsoft, I can see no competing product offering the same ease of use and integrations taking the place of OneDrive
Anonymous | TrustRadius Reviewer

Usability

Box

Box 9.2
Based on 17 answers
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
burt smith | TrustRadius Reviewer

OneDrive

OneDrive 9.2
Based on 10 answers
I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
Nathan Richardson | TrustRadius Reviewer

Reliability and Availability

Box

Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Anonymous | TrustRadius Reviewer

OneDrive

No score
No answers yet
No answers on this topic

Performance

Box

Box 9.0
Based on 24 answers
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
Jonah Dempcy | TrustRadius Reviewer

OneDrive

OneDrive 9.0
Based on 2 answers
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
Gledson Rodrigues | TrustRadius Reviewer

Support Rating

Box

Box 8.1
Based on 61 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Anonymous | TrustRadius Reviewer

OneDrive

OneDrive 7.6
Based on 69 answers
Microsoft has worked hard to provide support as more work is done in the cloud. Within OneDrive you can easily get help and reach out for support if needed. Since OneDrive is commonly used you can also find resources on the web and even YouTube to solve any problems. It is so nice not having to buy a new version and simply have the latest updates pushed automatically via our Microsoft Office subscription.
Lukas Sundahl, MBA | TrustRadius Reviewer

In-Person Training

Box

Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.
Anonymous | TrustRadius Reviewer

OneDrive

No score
No answers yet
No answers on this topic

Online Training

Box

Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Anonymous | TrustRadius Reviewer

OneDrive

No score
No answers yet
No answers on this topic

Implementation Rating

Box

Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Anonymous | TrustRadius Reviewer

OneDrive

No score
No answers yet
No answers on this topic

Alternatives Considered

Box

Box allows for larger amounts of data to be moved between our call centers and us without the restrictions we ran into before. When we need to transfer call recordings between us and our call centers or carriers, they need to be done quickly and securely. Some of those call recordings are very large and we had troubles before we started using Box
Eric Thorsteinson | TrustRadius Reviewer

OneDrive

As previously mentioned, Google Drive is better for real-time collaboration, but not as intuitive when it comes to staying organized within a folder structure. Permissions model is easy to use but fairly unsophisticated.Dropbox doesn't offer real-time collaboration at all (to my knowledge), and doesn't offer the same fine-grained permissions that OneDrive does. It is a decent document store and not much else.
David McCann | TrustRadius Reviewer

Scalability

Box

Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.
Anonymous | TrustRadius Reviewer

OneDrive

No score
No answers yet
No answers on this topic

Return on Investment

Box

  • Well - I am using the free version - so I am way into the positive ROI! However - for the paid versions, the ROI is good as they start with a $5 (100GB) per month plan with quite a lot of features, so finding a version in your price range should be easy.
  • I think one negative impact thing will be fact that a solution like OneDrive - which is part of Office 365 - or Google Drive (part of Google Apps) - would virtually eliminate the need to go with an outside service.
  • Compliance factors might sway a company back. Couple that with an attention paid to the location of data in the Box network (think GDPR) - and you can sway some back to Box.
  • Couple a $5 Box account with a free Gmail account and someone can go into business quite easily!
Vin Campbell | TrustRadius Reviewer

OneDrive

  • Being bundled into our Office 365 accounts makes the service very inexpensive compared to alternative cloud providers.
  • Providing our users with a cloud storage solution has definitely benefited our mobile employees by allowing them to have the files they need accessible to them in the field.
  • We're able to control the external sharing of documents to a much greater degree with OneDrive.
Vin Campbell | TrustRadius Reviewer

Screenshots

Box

OneDrive

Pricing Details

Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Box Editions & Modules

Edition
Starter$7.001
Business Plus$35.001
Business$20.001
Enterprise$47.001
  1. per month
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

OneDrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneDrive Editions & Modules

Edition
OneDrive for Business Plan 1$5.001
OneDrive for Business Plan 2$10.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
  1. Per Month (Annual Commitment)
Additional Pricing Details
OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.

Rating Summary

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