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Top Rated
664 Ratings
Box
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Top Rated
664 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 664 reviews and ratings
OneDrive
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Top Rated
818 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 818 reviews and ratings
Feature Set Ratings
Enterprise Content Management

8.9
Box
89%

OneDrive
Feature Set Not Supported
N/A
Box ranks higher in 13/13 features
Box ranks higher in 13/13 features
Content capture & imaging

9.2
92%
29 Ratings

N/A
0 Ratings
File sync, storage & archiving

9.4
94%
31 Ratings

N/A
0 Ratings
Document management

9.3
93%
28 Ratings

N/A
0 Ratings
Records management

8.7
87%
16 Ratings

N/A
0 Ratings
Content search & retrieval

9.2
92%
30 Ratings

N/A
0 Ratings
Enterprise content collaboration

9.2
92%
30 Ratings

N/A
0 Ratings
Content publishing & creation

8.1
81%
15 Ratings

N/A
0 Ratings
Security, risk management & information governance

9.2
92%
31 Ratings

N/A
0 Ratings
Contract lifecycle management

7.9
79%
9 Ratings

N/A
0 Ratings
Automated workflows

9.0
90%
24 Ratings

N/A
0 Ratings
Artificial intelligence

7.5
75%
13 Ratings

N/A
0 Ratings
Mobile support

9.2
92%
31 Ratings

N/A
0 Ratings
Integration

9.4
94%
30 Ratings

N/A
0 Ratings
File Sharing & Management

Box
Feature Set Not Supported
N/A

8.0
OneDrive
80%
OneDrive ranks higher in 7/7 features
OneDrive ranks higher in 7/7 features
Versioning

N/A
0 Ratings

7.9
79%
86 Ratings
Video files

N/A
0 Ratings

7.7
77%
97 Ratings
Audio files

N/A
0 Ratings

7.8
78%
91 Ratings
Document collaboration

N/A
0 Ratings

8.7
87%
104 Ratings
Access control

N/A
0 Ratings

8.0
80%
105 Ratings
File search

N/A
0 Ratings

8.6
86%
110 Ratings
Device sync

N/A
0 Ratings

7.7
77%
108 Ratings
Cloud Storage Security & Administration

Box
Feature Set Not Supported
N/A

8.0
OneDrive
80%
OneDrive ranks higher in 3/3 features
OneDrive ranks higher in 3/3 features
User and role management

N/A
0 Ratings

8.0
80%
93 Ratings
File organization

N/A
0 Ratings

8.1
81%
105 Ratings
Device management

N/A
0 Ratings

7.8
78%
88 Ratings
Cloud Storage Platform

Box
Feature Set Not Supported
N/A

8.2
OneDrive
82%
OneDrive ranks higher in 3/3 features
OneDrive ranks higher in 3/3 features
Performance

N/A
0 Ratings

8.6
86%
108 Ratings
Reliability

N/A
0 Ratings

8.5
85%
109 Ratings
Storage Reports

N/A
0 Ratings

7.4
74%
84 Ratings
Attribute Ratings
- Box is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Support Rating
- OneDrive is rated higher in 1 area: Likelihood to Renew
Likelihood to Recommend

8.4
Box
84%
162 Ratings

8.0
OneDrive
80%
110 Ratings
Likelihood to Renew

8.0
Box
80%
12 Ratings

9.0
OneDrive
90%
5 Ratings
Usability

9.0
Box
90%
18 Ratings

8.0
OneDrive
80%
12 Ratings
Availability

10.0
Box
100%
10 Ratings

OneDrive
N/A
0 Ratings
Performance

9.1
Box
91%
24 Ratings

9.0
OneDrive
90%
2 Ratings
Support Rating

8.4
Box
84%
57 Ratings

7.5
OneDrive
75%
68 Ratings
In-Person Training

10.0
Box
100%
1 Rating

OneDrive
N/A
0 Ratings
Online Training

10.0
Box
100%
3 Ratings

OneDrive
N/A
0 Ratings
Implementation Rating

10.0
Box
100%
12 Ratings

OneDrive
N/A
0 Ratings
Product Scalability

10.0
Box
100%
1 Rating

OneDrive
N/A
0 Ratings
Likelihood to Recommend
Box
Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
Senior Network Engineer
NettxioInformation Technology & Services, 201-500 employees
OneDrive
- For collaborative work both in education and professional areas.
- For personal work in multiple devices, and "on the go" work.
- It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
- It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
Student
Universidad de los AndesDesign, 1001-5000 employees
Pros
Box
- File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
- Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
- Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.

Verified User
Executive in Marketing
Financial Services Company, 201-500 employeesOneDrive
- OneDrive is a multiplatform solution so that we can access files from the device of our choice.
- With OneDrive, workgroups can centrally view data, avoiding file loss and disruption to multiple employees.
- By organizing work groups, users may create dedicated directories for their department. This ensures that all descriptions of details, including documentation or multimedia files, are transparent, organized, and stored directly in public-access folders.
Senior Project Manager
Blue YonderInformation Technology & Services, 5001-10,000 employees
Cons
Box
- The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
- Sometimes there are some syncing issues in the background.
- The product has very limited functionality in some areas which could be a bit frustrating at times.
Executive Assistant
Global Health StrategiesInternational Affairs, 51-200 employees
OneDrive
- I wish OneDrive would allow you to sync multiple personal/individual accounts to your computer. At this time, you can only sync one account at a time. That means that my personal OneDrive and individual corporate OneDrive can't be synced to my computer at the same time.
- OneDrive has a file size limitation of 15 GB. I know that that is a very large amount, but I have several files that are larger than 15 GB that I wish I could get to sync. I'm hoping that file size limitation changes in the future.
El Presidente
JB7 LLC.Professional Training & Coaching, 1-10 employees
Pricing Details
Box
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$7 per month per user (minimum of 3 users)
Box Editions & Modules
Edition
Starter | $60.001 |
---|---|
Business Plus | $300.001 |
Business | $180.001 |
Enterprise | $4201 |
- per year per user (minimum of 3 users)
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.OneDrive
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
OneDrive Editions & Modules
Edition
OneDrive for Business Plan 1 | $5.001 |
---|---|
OneDrive for Business Plan 2 | $10.001 |
Microsoft 365 Business Basic | $5.001 |
Microsoft 365 Business Standard | $12.501 |
- Per Month (Annual Commitment)
Additional Pricing Details
OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.Likelihood to Renew
Box
Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Project Manager
Primary Residential MortgageFinancial Services, 1001-5000 employees
OneDrive
OneDrive 9.0
Based on 5 answers
Due to its tight integration into the Microsoft ecosystem and its bundling into the Office 365 service, continued use of the product is all but guaranteed. Unless there's a shift away from Microsoft, I can see no competing product offering the same ease of use and integrations taking the place of OneDrive

Verified User
Administrator in Information Technology
Insurance Company, 501-1000 employeesUsability
Box
Box 9.0
Based on 18 answers
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Product Development Engineer
NoMo DiagnosticsMedical Devices, 1-10 employees
OneDrive
OneDrive 8.0
Based on 12 answers
Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors

Verified User
Contributor in Marketing
Financial Services Company, 5001-10,000 employeesReliability and Availability
Box
Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesOneDrive
No score
No answers yet
No answers on this topic
Performance
Box
Box 9.1
Based on 24 answers
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Graphic Design Specialist
Trans Air Express Pvt. Ltd.Internet, 1-10 employees
OneDrive
OneDrive 9.0
Based on 2 answers
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
Analista de Redes e Comunicação de Dados N1
Aloo TelecomTelecommunications, 201-500 employees
Support Rating
Box
Box 8.4
Based on 57 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.

Verified User
Director in Information Technology
Internet Company, 1-10 employeesOneDrive
OneDrive 7.5
Based on 68 answers
It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.

Verified User
Engineer in Engineering
Industrial Automation Company, 10,001+ employeesIn-Person Training
Box
Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesOneDrive
No score
No answers yet
No answers on this topic
Online Training
Box
Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 501-1000 employeesOneDrive
No score
No answers yet
No answers on this topic
Implementation Rating
Box
Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.

Verified User
Director in Legal
Computer Software Company, 201-500 employeesOneDrive
No score
No answers yet
No answers on this topic
Alternatives Considered
Box
Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
Senior Global Marketing Manager
NanoString Technologies, Inc.Biotechnology, 501-1000 employees
OneDrive
Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
Senior Technical Project Manager
OptumHospital & Health Care, 10,001+ employees
Scalability
Box
Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesOneDrive
No score
No answers yet
No answers on this topic
Return on Investment
Box
- Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
- Box reduces the risk of sharing a sensitive document to the wrong person via email.
- Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.

Verified User
Manager in Human Resources
Marketing & Advertising Company, 501-1000 employeesOneDrive
- We have seen some productivity gains for those team members that are fully utilizing the full MS Office suite, including Microsoft project. Having a more fully-integrated knowledge- and project-management solution is a vast efficiency improvement.
- We are also able to more effectively collaborate with external partners, by granting access to specific folders within our document repository.
- We are able to more effectively collaborate internally with these fine-grained access controls as well, whereas previously an entirely separate dropbox area was needed for sensitive documents (budgets, salary information, W-9s, contracts, etc)
- Some permissions issues (bugs where subfolders don't inherit permissions appropriately) occasionally cause loss of trust in the product with some team members, causing them to fall back to other tools and fragmenting our document repository.
Director of Technology, Open Source Incubator Initiative
Digital Impact Alliance (DIAL) at the United Nations FoundationInternational Affairs, 11-50 employees