What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
664 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
818 Ratings

Box

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
664 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

OneDrive

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
818 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Enterprise Content Management

    8.9

    Box

    89%

    OneDrive

    Feature Set Not Supported
    N/A
    Box ranks higher in 13/13 features

    Content capture & imaging

    9.2
    92%
    29 Ratings
    N/A
    0 Ratings

    File sync, storage & archiving

    9.4
    94%
    31 Ratings
    N/A
    0 Ratings

    Document management

    9.3
    93%
    28 Ratings
    N/A
    0 Ratings

    Records management

    8.7
    87%
    16 Ratings
    N/A
    0 Ratings

    Content search & retrieval

    9.2
    92%
    30 Ratings
    N/A
    0 Ratings

    Enterprise content collaboration

    9.2
    92%
    30 Ratings
    N/A
    0 Ratings

    Content publishing & creation

    8.1
    81%
    15 Ratings
    N/A
    0 Ratings

    Security, risk management & information governance

    9.2
    92%
    31 Ratings
    N/A
    0 Ratings

    Contract lifecycle management

    7.9
    79%
    9 Ratings
    N/A
    0 Ratings

    Automated workflows

    9.0
    90%
    24 Ratings
    N/A
    0 Ratings

    Artificial intelligence

    7.5
    75%
    13 Ratings
    N/A
    0 Ratings

    Mobile support

    9.2
    92%
    31 Ratings
    N/A
    0 Ratings

    Integration

    9.4
    94%
    30 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    Box

    Feature Set Not Supported
    N/A
    8.0

    OneDrive

    80%
    OneDrive ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    7.9
    79%
    86 Ratings

    Video files

    N/A
    0 Ratings
    7.7
    77%
    97 Ratings

    Audio files

    N/A
    0 Ratings
    7.8
    78%
    91 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.7
    87%
    104 Ratings

    Access control

    N/A
    0 Ratings
    8.0
    80%
    105 Ratings

    File search

    N/A
    0 Ratings
    8.6
    86%
    110 Ratings

    Device sync

    N/A
    0 Ratings
    7.7
    77%
    108 Ratings

    Cloud Storage Security & Administration

    Box

    Feature Set Not Supported
    N/A
    8.0

    OneDrive

    80%
    OneDrive ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    8.0
    80%
    93 Ratings

    File organization

    N/A
    0 Ratings
    8.1
    81%
    105 Ratings

    Device management

    N/A
    0 Ratings
    7.8
    78%
    88 Ratings

    Cloud Storage Platform

    Box

    Feature Set Not Supported
    N/A
    8.2

    OneDrive

    82%
    OneDrive ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    8.6
    86%
    108 Ratings

    Reliability

    N/A
    0 Ratings
    8.5
    85%
    109 Ratings

    Storage Reports

    N/A
    0 Ratings
    7.4
    74%
    84 Ratings

    Attribute Ratings

    • Box is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Support Rating
    • OneDrive is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.4

    Box

    84%
    162 Ratings
    8.0

    OneDrive

    80%
    110 Ratings

    Likelihood to Renew

    8.0

    Box

    80%
    12 Ratings
    9.0

    OneDrive

    90%
    5 Ratings

    Usability

    9.0

    Box

    90%
    18 Ratings
    8.0

    OneDrive

    80%
    12 Ratings

    Availability

    10.0

    Box

    100%
    10 Ratings

    OneDrive

    N/A
    0 Ratings

    Performance

    9.1

    Box

    91%
    24 Ratings
    9.0

    OneDrive

    90%
    2 Ratings

    Support Rating

    8.4

    Box

    84%
    57 Ratings
    7.5

    OneDrive

    75%
    68 Ratings

    In-Person Training

    10.0

    Box

    100%
    1 Rating

    OneDrive

    N/A
    0 Ratings

    Online Training

    10.0

    Box

    100%
    3 Ratings

    OneDrive

    N/A
    0 Ratings

    Implementation Rating

    10.0

    Box

    100%
    12 Ratings

    OneDrive

    N/A
    0 Ratings

    Product Scalability

    10.0

    Box

    100%
    1 Rating

    OneDrive

    N/A
    0 Ratings

    Likelihood to Recommend

    Box

    Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
    Pjeter Gjergjaj | TrustRadius Reviewer

    OneDrive

    • For collaborative work both in education and professional areas.
    • For personal work in multiple devices, and "on the go" work.
    • It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
    • It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
    Juliana Rincón | TrustRadius Reviewer

    Pros

    Box

    • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
    • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
    • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
    Anonymous | TrustRadius Reviewer

    OneDrive

    • OneDrive is a multiplatform solution so that we can access files from the device of our choice.
    • With OneDrive, workgroups can centrally view data, avoiding file loss and disruption to multiple employees.
    • By organizing work groups, users may create dedicated directories for their department. This ensures that all descriptions of details, including documentation or multimedia files, are transparent, organized, and stored directly in public-access folders.
    Maciej Wysocki | TrustRadius Reviewer

    Cons

    Box

    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Katherine Weiss | TrustRadius Reviewer

    OneDrive

    • I wish OneDrive would allow you to sync multiple personal/individual accounts to your computer. At this time, you can only sync one account at a time. That means that my personal OneDrive and individual corporate OneDrive can't be synced to my computer at the same time.
    • OneDrive has a file size limitation of 15 GB. I know that that is a very large amount, but I have several files that are larger than 15 GB that I wish I could get to sync. I'm hoping that file size limitation changes in the future.
    Joel Brache | TrustRadius Reviewer

    Pricing Details

    Box

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $7 per month per user (minimum of 3 users)

    Box Editions & Modules

    Edition
    Starter$60.001
    Business Plus$300.001
    Business$180.001
    Enterprise$4201
    1. per year per user (minimum of 3 users)
    Additional Pricing Details
    Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

    OneDrive

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5 per month

    OneDrive Editions & Modules

    Edition
    OneDrive for Business Plan 1$5.001
    OneDrive for Business Plan 2$10.001
    Microsoft 365 Business Basic$5.001
    Microsoft 365 Business Standard$12.501
    1. Per Month (Annual Commitment)
    Additional Pricing Details
    OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.

    Likelihood to Renew

    Box

    Box 8.0
    Based on 12 answers
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Sam Montoya, CSM | TrustRadius Reviewer

    OneDrive

    OneDrive 9.0
    Based on 5 answers
    Due to its tight integration into the Microsoft ecosystem and its bundling into the Office 365 service, continued use of the product is all but guaranteed. Unless there's a shift away from Microsoft, I can see no competing product offering the same ease of use and integrations taking the place of OneDrive
    Anonymous | TrustRadius Reviewer

    Usability

    Box

    Box 9.0
    Based on 18 answers
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Tyler Grudowski | TrustRadius Reviewer

    OneDrive

    OneDrive 8.0
    Based on 12 answers
    Using OneDrive is very intuitive and has been improved over the years. It's just like using native file management on either your Mac or PC. It's drag and drop functionality is easy and it clearly shows when files are uploaded to the cloud or if there are errors
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Box

    Box 10.0
    Based on 10 answers
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Anonymous | TrustRadius Reviewer

    OneDrive

    No score
    No answers yet
    No answers on this topic

    Performance

    Box

    Box 9.1
    Based on 24 answers
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    burt smith | TrustRadius Reviewer

    OneDrive

    OneDrive 9.0
    Based on 2 answers
    It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
    Gledson Rodrigues | TrustRadius Reviewer

    Support Rating

    Box

    Box 8.4
    Based on 57 answers
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Anonymous | TrustRadius Reviewer

    OneDrive

    OneDrive 7.5
    Based on 68 answers
    It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Box

    Box 10.0
    Based on 1 answer
    The in person training was done in house and I helped with the training, people seem to respond well.
    Anonymous | TrustRadius Reviewer

    OneDrive

    No score
    No answers yet
    No answers on this topic

    Online Training

    Box

    Box 10.0
    Based on 3 answers
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Anonymous | TrustRadius Reviewer

    OneDrive

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Box

    Box 10.0
    Based on 12 answers
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Anonymous | TrustRadius Reviewer

    OneDrive

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Box

    Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
    Elizabeth Schneider | TrustRadius Reviewer

    OneDrive

    Box is another file-sharing application that is very similar to OneDrive. Box falls short of OneDrive in its syncing capabilities. OneDrive is very quick with syncing so you never have to be concerned that you are not using the most up-to-date materials. Box was always a bit delayed and did not always accurately sync across systems. OneDrive benefits from being backed by Microsoft, so you expect the connection across applications that it allows. OneDrive also provides consistency for use and intuitive understanding because of that Microsoft consistency. I'd prefer OneDrive over Box.
    Rebekah Ryan, PMP | TrustRadius Reviewer

    Scalability

    Box

    Box 10.0
    Based on 1 answer
    It's great, as we put more files on there it's done very well.
    Anonymous | TrustRadius Reviewer

    OneDrive

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Box

    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Anonymous | TrustRadius Reviewer

    OneDrive

    • We have seen some productivity gains for those team members that are fully utilizing the full MS Office suite, including Microsoft project. Having a more fully-integrated knowledge- and project-management solution is a vast efficiency improvement.
    • We are also able to more effectively collaborate with external partners, by granting access to specific folders within our document repository.
    • We are able to more effectively collaborate internally with these fine-grained access controls as well, whereas previously an entirely separate dropbox area was needed for sensitive documents (budgets, salary information, W-9s, contracts, etc)
    • Some permissions issues (bugs where subfolders don't inherit permissions appropriately) occasionally cause loss of trust in the product with some team members, causing them to fall back to other tools and fragmenting our document repository.
    David McCann | TrustRadius Reviewer

    Screenshots

    Add comparison