Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$21
per month 3 users (minimum)
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Sofa collaboration
Score 0.0 out of 10
N/A
N/AN/A
Pricing
BoxSlackSofa collaboration
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
BoxSlackSofa collaboration
Free Trial
YesYesYes
Free/Freemium Version
YesYesNo
Premium Consulting/Integration Services
YesNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsA discount is available for annual pricing.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
BoxSlackSofa collaboration
Considered Multiple Products
Box
Chose Box
Box is more professional when comparing other alternatives
Chose Box
Simply put, having unlimited file storage is a clear differentiator. Furthermore, the number of integrations offered by Box is simply unmatched. If you are looking for pure document and file sharing, I don't think there is a better product on the market. The benefits from …
Chose Box
The unlimited storage with Box beats all the other options, along with the ease of sharing. With the other products, we found that we had the issue of having to clean up folders to make sure we had enough space to work with, and the ability to share links and files wasn't …
Chose Box
We have used Dropbox for a long time but we needed a secondary solution and that is when we started using Box. The features and benefits between the two platforms are very similar. If you are looking for team collaboration, Box offers a more affordable option. I appreciate that …
Chose Box
Box is just an alternative option, and if they offer competitive pricing, it would be worth exploring as they have great sharing features.
Chose Box
Box was superior to all of the cloud file storage systems I've used. It is easier to use, has more space available, and we rarely had any problems. Unfortunately, budget was the deciding factor that pushed us to a different product, but I have found myself wishing that weren't …
Slack
Chose Slack
Well we get Yammer with the Office 365 pack. So, Yammer is paid for and integrates well with Office. MS Office 365 does not have the type of ridiculous service interruptions that Slack seems to experience. Yammer does all the same stuff but without the bad user interface. I did …
Chose Slack
No comparison. Slack is 100% a better tool.
Chose Slack
It is much easier to use slack for internal communication than it is to use any other emailing platform (gmail or outlook). You get direct notification and the interface is made for intuitive fast communication, it is really a chat service with easy access to group chats, …
Sofa collaboration

No answer on this topic

Features
BoxSlackSofa collaboration
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
Slack
-
Ratings
Sofa collaboration
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings00 Ratings00 Ratings
Document management8.324 Ratings00 Ratings00 Ratings
Records management7.020 Ratings00 Ratings00 Ratings
Content search & retrieval8.224 Ratings00 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings00 Ratings
Security, risk management & information governance8.226 Ratings00 Ratings00 Ratings
Contract lifecycle management8.812 Ratings00 Ratings00 Ratings
Automated workflows8.814 Ratings00 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings00 Ratings
Mobile support6.623 Ratings00 Ratings00 Ratings
Integration9.523 Ratings00 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Box
-
Ratings
Slack
7.9
625 Ratings
2% above category average
Sofa collaboration
-
Ratings
Task Management00 Ratings7.7428 Ratings00 Ratings
Gantt Charts00 Ratings6.961 Ratings00 Ratings
Scheduling00 Ratings7.8361 Ratings00 Ratings
Workflow Automation00 Ratings8.1394 Ratings00 Ratings
Mobile Access00 Ratings9.4598 Ratings00 Ratings
Search00 Ratings8.3605 Ratings00 Ratings
Visual planning tools00 Ratings7.4273 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Box
-
Ratings
Slack
8.8
633 Ratings
10% above category average
Sofa collaboration
-
Ratings
Chat00 Ratings9.6632 Ratings00 Ratings
Notifications00 Ratings8.8629 Ratings00 Ratings
Discussions00 Ratings9.2617 Ratings00 Ratings
Surveys00 Ratings8.1410 Ratings00 Ratings
Internal knowledgebase00 Ratings7.8409 Ratings00 Ratings
Integrates with GoToMeeting00 Ratings8.9110 Ratings00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings00 Ratings
Integrates with Outlook00 Ratings8.9120 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
Slack
8.4
600 Ratings
5% above category average
Sofa collaboration
-
Ratings
Versioning00 Ratings8.2324 Ratings00 Ratings
Video files00 Ratings8.3538 Ratings00 Ratings
Audio files00 Ratings8.5525 Ratings00 Ratings
Document collaboration00 Ratings8.0426 Ratings00 Ratings
Access control00 Ratings8.3409 Ratings00 Ratings
Advanced security features00 Ratings8.3360 Ratings00 Ratings
Integrates with Google Drive00 Ratings9.0211 Ratings00 Ratings
Device sync00 Ratings9.0452 Ratings00 Ratings
Best Alternatives
BoxSlackSofa collaboration
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BoxSlackSofa collaboration
Likelihood to Recommend
8.0
(154 ratings)
9.2
(628 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(12 ratings)
10.0
(25 ratings)
-
(0 ratings)
Usability
8.0
(21 ratings)
9.0
(248 ratings)
-
(0 ratings)
Availability
10.0
(5 ratings)
10.0
(2 ratings)
-
(0 ratings)
Performance
9.1
(12 ratings)
10.0
(2 ratings)
-
(0 ratings)
Support Rating
8.5
(29 ratings)
9.9
(68 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Online Training
10.0
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
8.8
(5 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
9.2
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BoxSlackSofa collaboration
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Sofa collaboration
No answers on this topic
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Sofa collaboration
No answers on this topic
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Sofa collaboration
No answers on this topic
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Sofa collaboration
No answers on this topic
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
Read full review
Sofa collaboration
No answers on this topic
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Sofa collaboration
No answers on this topic
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Sofa collaboration
No answers on this topic
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
Sofa collaboration
No answers on this topic
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Salesforce
No answers on this topic
Sofa collaboration
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Salesforce
No answers on this topic
Sofa collaboration
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Read full review
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Sofa collaboration
No answers on this topic
Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
Read full review
Sofa collaboration
No answers on this topic
Scalability
Box
It's great, as we put more files on there it's done very well.
Read full review
Salesforce
No answers on this topic
Sofa collaboration
No answers on this topic
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
Sofa collaboration
No answers on this topic
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.