Brightmine vs. KnowBe4 Compliance Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightmine
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.N/A
KnowBe4 Compliance Plus
Score 8.3 out of 10
N/A
KnowBe4's Compliance Plus training combines interactive real-life simulated scenarios to help teach users how to respond in a challenging situation. The content addresses difficult and sometimes chaotic topics like sexual harassment, diversity and inclusion, discrimination, and business ethics. Compliance Plus includes various types of media formats and reinforcement materials to support an organization's compliance training program.
$0.54
per month (billed annually) per seat
Pricing
BrightmineKnowBe4 Compliance Plus
Editions & Modules
No answers on this topic
3001-5000 Monthly Pricing Per Seat
$0.54
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.62
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$0.71
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$0.82
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$0.93
per month (billed annually) per seat
Offerings
Pricing Offerings
BrightmineKnowBe4 Compliance Plus
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor organizations larger than 5,000 seats, please contact KnowBe4 for a quote. Compliance Plus is a monthly per seat price, billed annually.
More Pricing Information
Features
BrightmineKnowBe4 Compliance Plus
Learning Management
Comparison of Learning Management features of Product A and Product B
Brightmine
-
Ratings
KnowBe4 Compliance Plus
8.1
49 Ratings
5% below category average
Course authoring00 Ratings6.722 Ratings
Course catalog or library00 Ratings7.548 Ratings
Player/Portal00 Ratings7.946 Ratings
Learning content00 Ratings9.148 Ratings
Progress tracking & certifications00 Ratings9.449 Ratings
Learning reporting & analytics00 Ratings9.349 Ratings
Social learning00 Ratings7.414 Ratings
Gamification00 Ratings7.535 Ratings
eLearning Content
Comparison of eLearning Content features of Product A and Product B
Brightmine
-
Ratings
KnowBe4 Compliance Plus
8.4
51 Ratings
0% below category average
Multi-Lingual Support00 Ratings8.129 Ratings
Structured Learning00 Ratings9.148 Ratings
Course Searches00 Ratings7.949 Ratings
Historical Metrics00 Ratings9.249 Ratings
Cloud-Based Content00 Ratings8.444 Ratings
Automation & Integration00 Ratings8.043 Ratings
Best Alternatives
BrightmineKnowBe4 Compliance Plus
Small Businesses
Rippling
Rippling
Score 8.9 out of 10
iSpring Learn
iSpring Learn
Score 9.4 out of 10
Medium-sized Companies
Rippling
Rippling
Score 8.9 out of 10
Infosec Skills
Infosec Skills
Score 9.9 out of 10
Enterprises
ADP SmartCompliance
ADP SmartCompliance
Score 8.3 out of 10
Infosec Skills
Infosec Skills
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrightmineKnowBe4 Compliance Plus
Likelihood to Recommend
8.7
(200 ratings)
9.0
(51 ratings)
Likelihood to Renew
8.5
(20 ratings)
8.8
(4 ratings)
Usability
8.7
(9 ratings)
9.0
(7 ratings)
Availability
9.1
(2 ratings)
9.1
(1 ratings)
Performance
9.1
(2 ratings)
8.2
(1 ratings)
Support Rating
9.1
(5 ratings)
8.2
(3 ratings)
Online Training
9.1
(2 ratings)
9.1
(1 ratings)
Implementation Rating
8.1
(5 ratings)
9.1
(1 ratings)
Configurability
5.6
(3 ratings)
7.3
(1 ratings)
Contract Terms and Pricing Model
4.5
(1 ratings)
-
(0 ratings)
Ease of integration
4.5
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(2 ratings)
9.1
(1 ratings)
Professional Services
4.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
6.1
(2 ratings)
-
(0 ratings)
User Testimonials
BrightmineKnowBe4 Compliance Plus
Likelihood to Recommend
Brightmine
When troubleshooting and needing state specific compliance, I have been able to quickly access and validate data to make informed decisions. For example, when working with a multi-state population of employees, I have repeatedly used Brightmine to review state specific laws at employment separations. When working on employee handbook updates, I have been able to utilize Brightmine to review current policy requirements as well as use as a starting point for drafting policy updates. It has been a very great tool - very turnkey.
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KnowBe4
The entire suite does well to accommodate any compliance training needs my organization has. It is easy to configure, maintain, and create reporting on. We have it enabled to be managed by our HR team for HR related trainings and our tech admins oversee any other requirements that our teams may have. Overall a solid product.
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Pros
Brightmine
  • Keep me informed of regulatory changes
  • Has great matrices on a per state basis for multiple regulatory topics, such as payment of final wages, etc.
  • Provides resources such as labor law posters for updating
  • Has a great handbook tool for creating and updating handbooks with well written policies that are easy to edit and customize.
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KnowBe4
  • Easy to find training modules
  • Modules are short enough to keep user attention span
  • Material within those modules are easy to understand
  • The quizzes aren't stressful to the point of fearing to fail
  • Content stays fresh, modules retire and new ones that are updated are released
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Cons
Brightmine
  • Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.
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KnowBe4
  • perhaps some pre-built content packages as template starters would be helpful
  • some better explanation of what features exist in which places and how they work
  • content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite")
  • more functionality to save content topics into personal collections for later use
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Likelihood to Renew
Brightmine
Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle
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KnowBe4
KnowBe4 Compliance Plus has been a reliable, easy-to-manage platform that checks a lot of boxes for us—security awareness, compliance, onboarding, and ongoing training. The content is well-made and accessible across departments, and it’s helped us build a stronger culture of accountability. The only reason it’s not a 10 is because we’d like a bit more customization around reporting and tighter integration with our existing systems. But overall, it’s been a strong investment and we fully expect to renew.
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Usability
Brightmine
The website is so easy to use and navigate through. I check this website weekly on the states i am responsible for and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws i run into and all the information is quick and easy to find
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KnowBe4
KnowBe4's bread and butter is end-user usability. Its designed to be completed by all individuals in your company, regardless of technical skills. We have maintenance crew members on our team that are able to complete this training directly on their tablets without any help from the IT team. I would give this an 11 out of 10 if possible
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Reliability and Availability
Brightmine
It is almost always available when I need it. I have only ran into 2 situations where i received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved
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KnowBe4
It's always available. We have rarely encountered any issues at all. The fact that we have an assigned account manager, ensures we are getting very rapid responses and acknowledgement. This person quickly escalates any issues to the technical team and we usually get a resolution within a day or two
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Performance
Brightmine
Everything loads quickly and is exactly where i need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what i am looking for or gives suggestions or documents to review that may also be helpful
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KnowBe4
Everything loads quite rapidly, and this has never been an issue. The automated summary reports that are sent to me remove me from even having to go run them. I love this platform. It's changed the way I work, and we have used a few different platforms in the past. Anybody looking should look no further. This is the best! Forget the rest.
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Support Rating
Brightmine
The initial support was brilliant with a colleague who showed us how to use the platform, as the platform is so easy to navigate we havent had further support but i know if i needed any i could contact brightmine to offer the support. It is so easy to use so havent needed to
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KnowBe4
Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.
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Online Training
Brightmine
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so i can see side by side differences between states regarding different laws and compensation changes.
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KnowBe4
Great modules geared to adults
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Implementation Rating
Brightmine
I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
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KnowBe4
It was goood. It required tech support from both sides but it was not hard
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Alternatives Considered
Brightmine
Brightmine has more expansive details of state laws than SHRM. We often receive SHRM articles that offer new insight or instruction on compliance. Although these articles are valuable, they may have gaps in knowledge that can be fulfilled through Brightmine. Both are great resources, and we utilize both platforms.
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KnowBe4
KnowBe4 Compliance Plus has a massive an customizable library for a really fair price, where competition may charge more and include tools and features you may not use. I've felt that the depth of KnowBe4 Compliance Plus training library more than makes it worth a whole package. I feel that as an admin I have more insight and control over my security.
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Contract Terms and Pricing Model
Brightmine
The price is too expensive and there is not clear transparent pricing model
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KnowBe4
No answers on this topic
Scalability
Brightmine
WE only use it in HR but, I have no doubt that it could be scaled across other sites / teams.
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KnowBe4
We love the variety of training available. The training is available in available in numerous languages for our international business. There is always new training is constantly being released. Our users find the training entertaining yet informative. We love pushing out training on a monthly basis and making it smaller chunks. This really resonates with our busy employees. It's great that we have so much selection and that it is broken down in small chunks. I get excited when I see new training. It really gives me comfort knowing that KnowBe4 is staying on top of current and evolving trends, and rapidly releasing content. AI is occurring almost everywhere we look these days, and it's great to see freshly released content coming out a very regular basis. Being able to target different divisions within our organization with targeted job specific training is a game changer. We even have our board of directors taking training designed for executives. The tracking and the reporting also really help show the improvement, and those that need more work. The fact that we can automate training that are launched when users start within our organization also eliminated the need for manual intervention, giving me my time back as an administrator
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Professional Services
Brightmine
No issues
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KnowBe4
No answers on this topic
Return on Investment
Brightmine
  • It reduces my spend on employment lawyers
  • Saves us time researching certain topics
  • It saves me time and money not having to create documents from scratch
  • It gives me a head start in developing training with downloaded templates I can adapt
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KnowBe4
  • The time saved looking for, reviewing, distributing and tracking learning/training sessions has greatly reduced as we moved to KnowBe4 Compliance Plus Dashboard. Everything is in one place and new content comes out often.
  • Individualized, train at your own pace, sessions have been a big plus for our employees. No more sitting in a classroom with others. They can now do it whenever it fits their schedule/workload.
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ScreenShots

KnowBe4 Compliance Plus Screenshots

Screenshot of Compliance Plus Training Library