What users are saying about
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
324 Ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

UKG Ready

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
324 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

  • Built for Teams ranks higher in 5 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Onboarding
  • UKG Ready ranks higher in 1 feature set: HR Reporting

Human Resource Management

9.3

Built for Teams

93%
7.4

UKG Ready

74%
Built for Teams ranks higher in 5/7 features

Employee demographic data

10.0
100%
4 Ratings
8.5
85%
132 Ratings

Employment history

10.0
100%
4 Ratings
7.7
77%
129 Ratings

Job profiles and administration

10.0
100%
4 Ratings
7.7
77%
127 Ratings

Organizational charting

7.5
75%
4 Ratings
6.5
65%
94 Ratings

Organization and location management

9.0
90%
2 Ratings
7.2
72%
114 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.1
71%
119 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.2
72%
94 Ratings

Payroll Management

8.0

Built for Teams

80%
7.7

UKG Ready

77%
UKG Ready ranks higher in 5/6 features

Benefit plan administration

8.0
80%
1 Rating
7.5
75%
106 Ratings

Pay calculation

N/A
0 Ratings
8.2
82%
137 Ratings

Support for external payroll vendors

N/A
0 Ratings
7.6
76%
85 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
7.7
77%
47 Ratings

Direct deposit files

N/A
0 Ratings
8.3
83%
108 Ratings

Salary revision and increment management

N/A
0 Ratings
7.1
71%
101 Ratings

Leave and Attendance Management

8.7

Built for Teams

87%
7.4

UKG Ready

74%
Built for Teams ranks higher in 3/3 features

Approval workflow

8.0
80%
5 Ratings
7.5
75%
122 Ratings

Balance details

9.0
90%
4 Ratings
7.4
74%
129 Ratings

Annual carry-forward and encashment

9.0
90%
4 Ratings
7.1
71%
111 Ratings

Employee Self Service

9.5

Built for Teams

95%
7.8

UKG Ready

78%
Built for Teams ranks higher in 2/4 features

View and generate pay and benefit information

9.0
90%
1 Rating
8.0
80%
124 Ratings

Update personal information

10.0
100%
3 Ratings
8.1
81%
129 Ratings

View company policy documentation

N/A
0 Ratings
7.6
76%
104 Ratings

View job history

N/A
0 Ratings
7.3
73%
108 Ratings

HR Reporting

6.5

Built for Teams

65%
7.4

UKG Ready

74%
Built for Teams ranks higher in 1/2 features

Report builder

5.0
50%
3 Ratings
7.5
75%
139 Ratings

Pre-built reports

8.0
80%
2 Ratings
7.3
73%
139 Ratings

Onboarding

10.0

Built for Teams

100%
6.3

UKG Ready

63%
Built for Teams ranks higher in 2/2 features

New hire portal

10.0
100%
1 Rating
6.5
65%
90 Ratings

Manager tracking tools

10.0
100%
1 Rating
6.1
61%
72 Ratings

Asset Management

Built for Teams

Feature Set Not Supported
N/A
7.3

UKG Ready

73%
UKG Ready ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.3
73%
52 Ratings

Performance and Goals

Built for Teams

Feature Set Not Supported
N/A
6.4

UKG Ready

64%
UKG Ready ranks higher in 2/2 features

Individual goal setting

N/A
0 Ratings
6.4
64%
46 Ratings

Performance tracking

N/A
0 Ratings
6.5
65%
52 Ratings

Performance Management

Built for Teams

Feature Set Not Supported
N/A
7.3

UKG Ready

73%
UKG Ready ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.1
71%
61 Ratings

Performance improvement plans

N/A
0 Ratings
7.1
71%
56 Ratings

Review status tracking

N/A
0 Ratings
7.4
74%
61 Ratings

Review reminders

N/A
0 Ratings
7.9
79%
63 Ratings

Multiple review frequency

N/A
0 Ratings
6.9
69%
49 Ratings

Succession Planning

Built for Teams

Feature Set Not Supported
N/A
5.4

UKG Ready

54%
UKG Ready ranks higher in 1/1 features

Create succession plans/pools

N/A
0 Ratings
5.4
54%
19 Ratings

Recruiting / ATS

Built for Teams

Feature Set Not Supported
N/A
7.0

UKG Ready

70%
UKG Ready ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.3
73%
60 Ratings

Company Website Posting

N/A
0 Ratings
7.3
73%
60 Ratings

Publish to Social Media

N/A
0 Ratings
6.5
65%
44 Ratings

Job Search Site Posting

N/A
0 Ratings
7.0
70%
43 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.7
67%
47 Ratings

Applicant Tracking

N/A
0 Ratings
6.6
66%
63 Ratings

Notifications and Alerts

N/A
0 Ratings
7.6
76%
67 Ratings

Attribute Ratings

  • Built for Teams is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Built for Teams

83%
6 Ratings
7.8

UKG Ready

78%
172 Ratings

Likelihood to Renew

Built for Teams

N/A
0 Ratings
9.3

UKG Ready

93%
13 Ratings

Usability

Built for Teams

N/A
0 Ratings
7.6

UKG Ready

76%
51 Ratings

Availability

Built for Teams

N/A
0 Ratings
9.5

UKG Ready

95%
4 Ratings

Performance

Built for Teams

N/A
0 Ratings
9.3

UKG Ready

93%
14 Ratings

Support Rating

Built for Teams

N/A
0 Ratings
7.5

UKG Ready

75%
125 Ratings

In-Person Training

Built for Teams

N/A
0 Ratings
7.8

UKG Ready

78%
2 Ratings

Online Training

Built for Teams

N/A
0 Ratings
8.0

UKG Ready

80%
3 Ratings

Implementation Rating

Built for Teams

N/A
0 Ratings
7.2

UKG Ready

72%
12 Ratings

Configurability

Built for Teams

N/A
0 Ratings
2.4

UKG Ready

24%
3 Ratings

Ease of integration

Built for Teams

N/A
0 Ratings
6.9

UKG Ready

69%
32 Ratings

Product Scalability

Built for Teams

N/A
0 Ratings
9.5

UKG Ready

95%
2 Ratings

Vendor post-sale

Built for Teams

N/A
0 Ratings
8.0

UKG Ready

80%
2 Ratings

Vendor pre-sale

Built for Teams

N/A
0 Ratings
9.0

UKG Ready

90%
2 Ratings

Likelihood to Recommend

Objective Inc.

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Read full review

UKG

UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Read full review

Pros

Objective Inc.

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Read full review

UKG

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Read full review

Cons

Objective Inc.

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Read full review

UKG

  • Recruitment module is clunky for hiring managers, people who are not administrators.
  • Some of the setups don't make sense when administering - for example managing multiple pay rates.
  • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
Read full review

Pricing Details

Built for Teams

Starting Price

Editions & Modules

Built for Teams editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    UKG Ready

    Starting Price

    Editions & Modules

    UKG Ready editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Likelihood to Renew

      Objective Inc.

      No answers on this topic

      UKG

      We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
      Read full review

      Usability

      Objective Inc.

      No answers on this topic

      UKG

      The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
      Read full review

      Reliability and Availability

      Objective Inc.

      No answers on this topic

      UKG

      The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
      Read full review

      Performance

      Objective Inc.

      No answers on this topic

      UKG

      We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
      Read full review

      Support Rating

      Objective Inc.

      No answers on this topic

      UKG

      If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
      Read full review

      In-Person Training

      Objective Inc.

      No answers on this topic

      UKG

      Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
      Read full review

      Online Training

      Objective Inc.

      No answers on this topic

      UKG

      Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
      Read full review

      Implementation Rating

      Objective Inc.

      No answers on this topic

      UKG

      Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
      Read full review

      Alternatives Considered

      Objective Inc.

      not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
      Read full review

      UKG

      Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
      Read full review

      Scalability

      Objective Inc.

      No answers on this topic

      UKG

      Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
      Read full review

      Return on Investment

      Objective Inc.

      • It makes tracking PTO super easy
      • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
      • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
      Read full review

      UKG

      • Positive: We have had better reporting with UKG Ready.
      • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
      • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
      • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
      • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
      • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
      Read full review

      Screenshots

      Add comparison