What users are saying about
16 Ratings
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Top Rated
318 Ratings
16 Ratings
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Score 8.2 out of 100

UKG Ready

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Top Rated
318 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

Built for Teams

Perfect for allowing employees to track their paid time off and sick days. Useful for providing job summaries, explanation of benefits. We don't use it for tracking compensation, but it could be used for that purpose. We also post job announcements on the platform which is useful for me to see what kinds of jobs we are hiring for.
Matthew Goldberg | TrustRadius Reviewer

UKG Ready

I have used many different HRIS systems and UKG Ready is a fairly robust tool. What sets UKG apart for us is their core values align with our own. We love their employee culture and know that trickles down to how we are supported as users of their software. We also appreciate the constant upgrade and really taking user feedback into account.
Sara Tilkens | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Built for Teams
9.3
UKG Ready
7.4
Employee demographic data
Built for Teams
10.0
UKG Ready
8.6
Employment history
Built for Teams
10.0
UKG Ready
7.6
Job profiles and administration
Built for Teams
10.0
UKG Ready
7.6
Organizational charting
Built for Teams
7.5
UKG Ready
6.7
Organization and location management
Built for Teams
9.0
UKG Ready
6.9
Workflow for transfers, promotions, pay raises, etc.
Built for Teams
UKG Ready
7.2
Compliance data (COBRA, OSHA, etc.)
Built for Teams
UKG Ready
7.4

Payroll Management

Built for Teams
8.0
UKG Ready
8.0
Benefit plan administration
Built for Teams
8.0
UKG Ready
7.8
Pay calculation
Built for Teams
UKG Ready
8.3
Support for external payroll vendors
Built for Teams
UKG Ready
7.8
Off-cycle/On-Demand payment
Built for Teams
UKG Ready
7.9
Direct deposit files
Built for Teams
UKG Ready
8.7
Salary revision and increment management
Built for Teams
UKG Ready
7.4

Leave and Attendance Management

Built for Teams
8.7
UKG Ready
7.5
Approval workflow
Built for Teams
8.0
UKG Ready
7.7
Balance details
Built for Teams
9.0
UKG Ready
7.5
Annual carry-forward and encashment
Built for Teams
9.0
UKG Ready
7.4

Employee Self Service

Built for Teams
9.5
UKG Ready
8.0
View and generate pay and benefit information
Built for Teams
9.0
UKG Ready
8.3
Update personal information
Built for Teams
10.0
UKG Ready
8.4
View company policy documentation
Built for Teams
UKG Ready
7.8
View job history
Built for Teams
UKG Ready
7.5

HR Reporting

Built for Teams
6.5
UKG Ready
7.6
Report builder
Built for Teams
5.0
UKG Ready
7.6
Pre-built reports
Built for Teams
8.0
UKG Ready
7.6

Onboarding

Built for Teams
10.0
UKG Ready
6.9
New hire portal
Built for Teams
10.0
UKG Ready
7.0
Manager tracking tools
Built for Teams
10.0
UKG Ready
6.8

Asset Management

Built for Teams
UKG Ready
7.1
Tracking of all physical assets
Built for Teams
UKG Ready
7.1

Performance and Goals

Built for Teams
UKG Ready
6.6
Individual goal setting
Built for Teams
UKG Ready
6.6
Performance tracking
Built for Teams
UKG Ready
6.5

Performance Management

Built for Teams
UKG Ready
7.1
Performance plans
Built for Teams
UKG Ready
7.0
Performance improvement plans
Built for Teams
UKG Ready
6.9
Review status tracking
Built for Teams
UKG Ready
7.3
Review reminders
Built for Teams
UKG Ready
7.5
Multiple review frequency
Built for Teams
UKG Ready
6.9

Succession Planning

Built for Teams
UKG Ready
5.7
Create succession plans/pools
Built for Teams
UKG Ready
5.7

Recruiting / ATS

Built for Teams
UKG Ready
6.8
Job Requisition Management
Built for Teams
UKG Ready
7.0
Company Website Posting
Built for Teams
UKG Ready
7.0
Publish to Social Media
Built for Teams
UKG Ready
6.1
Job Search Site Posting
Built for Teams
UKG Ready
6.9
Duplicate Candidate Prevention
Built for Teams
UKG Ready
6.6
Applicant Tracking
Built for Teams
UKG Ready
6.8
Notifications and Alerts
Built for Teams
UKG Ready
7.4

Pros

Built for Teams

  • Managing PTO (sick and vacation)
  • Tracking firm demographic information
  • Ensuring that we have plenty of staff in the office each day
  • Employees get easy to use access to all of their time off data
Doug Sievers | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

Built for Teams

  • Reporting can be more robust.
  • More user control and real-time communication via the app would be helpful.
  • A better online calendar layout could be more efficient, but the current one is sufficient as well.
Amulya Singh | TrustRadius Reviewer

UKG Ready

  • It's pretty complex and if one thing is missing it can quickly throw something off. Something as simple as a new position or a pay code can throw off everything if entered incorrectly. There are so many steps associated with these things it can easily be missed.
  • The HR processes seem to be pretty lengthy.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 11 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.9
Based on 43 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.7
Based on 123 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.0
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.3
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.6
Based on 11 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Built for Teams

not sure this isn't part of my role we used to use Insperity premiere for booking vacation since that’s our hr/payroll system but apparently built is better for this. I’m not sure why we switched but it is fairly easy to use and customize. Insperity was harder to access.
Anonymous | TrustRadius Reviewer

UKG Ready

Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products when our organization separated from local government and became a stand-alone entity. The integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Troy Valenzuela | TrustRadius Reviewer

Scalability

Built for Teams

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.3
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

Built for Teams

  • It makes tracking PTO super easy
  • We replaced a very expensive and clunky custom SharePoint intranet with an extremely cost-effect Built For Teams service.
  • It is super easy to maintain, leaving me free to tackle bigger issues in the organization
Doug Sievers | TrustRadius Reviewer

UKG Ready

  • Positive: We have had better reporting with UKG Ready
  • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the WFR Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
  • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG does.
  • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
  • Negative: Quarterly and year-end closeouts are 3rd business days which is not always possible. Very inflexible in regards to this. Even when it is done timely we get random notices and charges that it was not done even though we can prove it was.
  • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
Jennifer O'Brien | TrustRadius Reviewer

Screenshots

Pricing Details

Built for Teams

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Built for Teams
8.3
UKG Ready
7.9

Likelihood to Renew

Built for Teams
UKG Ready
9.0

Usability

Built for Teams
UKG Ready
7.9

Reliability and Availability

Built for Teams
UKG Ready
9.3

Performance

Built for Teams
UKG Ready
9.0

Support Rating

Built for Teams
UKG Ready
7.7

In-Person Training

Built for Teams
UKG Ready
7.0

Online Training

Built for Teams
UKG Ready
8.3

Implementation Rating

Built for Teams
UKG Ready
6.6

Scalability

Built for Teams
UKG Ready
9.3

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