TrustRadius: an HG Insights company

CallidusCloud LeadRocket (discontinued) vs. OpenText Core Email Threat Protection

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallidusCloud LeadRocket (discontinued)

    Score4.3 out of 10
    N/ACallidusCloud LeadRocket offered users the ability to consolidate online and offline leads in one single platform. It has been discontinued in favor of SAP's Sales Cloud.

    $50

    per user per month

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
    Pricing
    CallidusCloud LeadRocket (discontinued)OpenText Core Email Threat Protection
    Editions & Modules
    Marketing
    $50
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CallidusCloud LeadRocket (discontinued)OpenText Core Email Threat Protection
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAdditional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.—
    More Pricing Information
    Community Pulse
    CallidusCloud LeadRocket (discontinued)OpenText Core Email Threat Protection
    Considered Both Products
    Discontinued Products
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    CallidusCloud LeadRocket (discontinued)OpenText Core Email Threat Protection
    Email & Online Marketing
    Comparison of Email & Online Marketing features of CallidusCloud LeadRocket (discontinued) and OpenText Core Email Threat Protection
    Feature
    CallidusCloud LeadRocket (discontinued)
    6.5
    3 Ratings
    18% below category average
    OpenText Core Email Threat Protection
    -
    Ratings
    WYSIWYG email editor6.63 Ratings00 Ratings
    Landing pages6.43 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of CallidusCloud LeadRocket (discontinued) and OpenText Core Email Threat Protection
    Feature
    CallidusCloud LeadRocket (discontinued)
    6.5
    3 Ratings
    20% below category average
    OpenText Core Email Threat Protection
    -
    Ratings
    Lead scoring and grading8.01 Ratings00 Ratings
    Data quality management6.43 Ratings00 Ratings
    Automated sales alerts and tasks5.01 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of CallidusCloud LeadRocket (discontinued) and OpenText Core Email Threat Protection
    Feature
    CallidusCloud LeadRocket (discontinued)
    5.0
    1 Ratings
    41% below category average
    OpenText Core Email Threat Protection
    -
    Ratings
    Social sharing and campaigns5.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of CallidusCloud LeadRocket (discontinued) and OpenText Core Email Threat Protection
    Feature
    CallidusCloud LeadRocket (discontinued)
    6.4
    3 Ratings
    17% below category average
    OpenText Core Email Threat Protection
    -
    Ratings
    Role-based workflow & approvals6.43 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of CallidusCloud LeadRocket (discontinued) and OpenText Core Email Threat Protection
    Feature
    CallidusCloud LeadRocket (discontinued)
    -
    Ratings
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Anti-malware00 Ratings10.07 Ratings
    Customizability00 Ratings5.38 Ratings
    Data Loss Protection00 Ratings9.05 Ratings
    Threat Detection00 Ratings7.39 Ratings
    Sandboxing00 Ratings7.06 Ratings
    End-to-End Encryption00 Ratings10.09 Ratings
    Management Tools00 Ratings5.49 Ratings
    Best Alternatives
    CallidusCloud LeadRocket (discontinued)OpenText Core Email Threat Protection
    Small Businesses
    Vbout
    Score9.9 out of 10
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallidusCloud LeadRocket (discontinued)OpenText Core Email Threat Protection
    Likelihood to Recommend
    2.9
    (15 ratings)
    6.4
    (60 ratings)
    Likelihood to Renew
    6.0
    (13 ratings)
    10.0
    (2 ratings)
    Usability
    7.4
    (2 ratings)
    7.0
    (29 ratings)
    Support Rating
    6.0
    (2 ratings)
    8.3
    (27 ratings)
    User Testimonials
    CallidusCloud LeadRocket (discontinued)OpenText Core Email Threat Protection
    Likelihood to Recommend
    Discontinued Products
    We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
    Incentivized
    Read full review
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Reporting - we can send out emails all day, but if we don't have something to report to the client after-the-fact it voids the entire process. Genius provided a visually stimulating reporting tool.
    • Tracking - Genius was great at tracking opens, clicks, bounces, hard bounces, etc. This helped us clean up our system as we sent campaigns out.
    • CRM Integration - Genius was great about tracking each contact (in Salesforce) and their activity via emails.
    Read full review
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • One area of LeadFormix that could be improved is the way it schedules out an email to multiple lists. It can get problematic when an email scheduled to ten lists takes ten hours (one list per hour) to go out. It also isn't efficient to make us schedule individual emails instead of this process. I would like to be able to send out an email to ten lists and have it arrive in everyone's mailboxes at the time I scheduled it for.
    • The email design platform could use work. I've resorted to coding my emails using html, since the WYSIWYG platform seems to add unwanted and un-needed style codes throughout the email (it's not a platform for people unfamiliar with coding).
    Read full review
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Since the company has grown, the personal touch has dispatched and it's more difficult to get a rep. There is no longer a phone call that can be made but the responses don't take as long as others and the glitches are becoming more and more frequent.
    Incentivized
    Read full review
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Very easy to use and designed well.
    Read full review
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    It has declined since we started with this company and it could be better.
    Incentivized
    Read full review
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
    Incentivized
    Read full review
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
    • Too many features that add very little value to business
    • You spend too much of time on the tool because the UI is very confusing
    Incentivized
    Read full review
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    ScreenShots

    CallidusCloud LeadRocket (discontinued) Screenshots

    Screenshot of Gain superior lead intelligence as you capture behavioral information such as path-to-discovery, areas of interest, level of engagement, and focus of each visit.Screenshot of See detailed information about who visits your website: prospects, leads, partners, or competitors.Screenshot of Create, test, schedule, automate, and measure email campaigns and nurture campaign workflows.Screenshot of Plan, automate and monitor complex, multi-step, trigger-based lead nurturing campaigns.Screenshot of Create, edit, and deploy your landing pages in minutes.