Canto vs. Image Relay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Canto
Score 8.6 out of 10
N/A
Canto delivers digital asset management capabilities while offering an intuitive experience for teams. Canto's AI Visual Search enables users to search their brand libraries using natural language.N/A
Image Relay
Score 9.5 out of 10
N/A
Image Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
Pricing
CantoImage Relay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CantoImage Relay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsCanto's platform, supported by a flexible and transparent pricing structure, caters to a diverse array of industries. It empowers companies ranging from teams of 50 employees to global enterprises to fuel their content delivery, maximizing their ROI.
More Pricing Information
Community Pulse
CantoImage Relay
Considered Both Products
Canto
Chose Canto
Canto had the fastest upload times of other products I evaluated
Image Relay
Chose Image Relay
Canto Cumulus was the best competition. It did a few of the things mentioned earlier a little better. We had chosen Image Relay before finding Canto, and have not felt compelled strongly enough to switch. If we were starting over, we might start with Canto.
Chose Image Relay
I got a presentation from each and I felt the connection with Image Relay was better for me. Every need we had were covered by the Image Relay system. The presentation was really professional and we could feel that they knew what they were doing. Of course, the price was also a …
Top Pros
Top Cons
Features
CantoImage Relay
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Canto
6.6
10 Ratings
1% above category average
Image Relay
-
Ratings
Dashboards6.710 Ratings00 Ratings
Standard reports6.69 Ratings00 Ratings
Content analytics6.59 Ratings00 Ratings
DAM Features
Comparison of DAM Features features of Product A and Product B
Canto
7.1
24 Ratings
13% below category average
Image Relay
-
Ratings
Uploading assets7.523 Ratings00 Ratings
Downloading assets8.224 Ratings00 Ratings
Categories7.223 Ratings00 Ratings
Asset storage8.123 Ratings00 Ratings
Asset sharing7.924 Ratings00 Ratings
Asset search7.424 Ratings00 Ratings
Tagging system7.223 Ratings00 Ratings
Content editing6.416 Ratings00 Ratings
Embed codes7.010 Ratings00 Ratings
Metadata6.720 Ratings00 Ratings
Collections7.421 Ratings00 Ratings
User access7.023 Ratings00 Ratings
DAM Integrations6.713 Ratings00 Ratings
DAM API6.88 Ratings00 Ratings
Workflow automations5.69 Ratings00 Ratings
Related asset discovery6.613 Ratings00 Ratings
Best Alternatives
CantoImage Relay
Small Businesses
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
MediaValet
MediaValet
Score 9.9 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CantoImage Relay
Likelihood to Recommend
8.0
(253 ratings)
9.5
(28 ratings)
Likelihood to Renew
9.1
(18 ratings)
8.6
(2 ratings)
Usability
8.4
(95 ratings)
9.0
(28 ratings)
Availability
6.4
(1 ratings)
-
(0 ratings)
Performance
6.4
(1 ratings)
-
(0 ratings)
Support Rating
6.5
(157 ratings)
7.9
(28 ratings)
Online Training
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
8.4
(12 ratings)
9.1
(1 ratings)
Configurability
3.6
(1 ratings)
-
(0 ratings)
Ease of integration
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
6.4
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
CantoImage Relay
Likelihood to Recommend
Canto
Canto is an excellent tool for organizing assets and searching for them in one location. I also really enjoy using the mobile version of Canto on my smartphone when I am on the go. Canto is robust and fast and it has been a major advancement in the way that my organization stores and shares assets.
Read full review
Image Relay
Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
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Pros
Canto
  • Ability to manage several portals and allow different users access to each.
  • Ability to customize each Canto platform or portal to suit all needs.
  • The platform is very easy to use, and while there are more complex components to the platform, users are able to use only the basics and remain very successful.
Read full review
Image Relay
  • Enables us to organize a large number of files in an easy-to-use format
  • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
  • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
Read full review
Cons
Canto
  • The brand templates add-on is very difficult to use. It sounds great on paper, but when you actually try to use it you find out it's very clunky and limited.
  • Adding fonts to style guides is difficult. Would love to see some sort of integration with Adobe and Google fonts.
  • Duplicate finder only finds exact duplicates, so if a file has been run through processing of any sort it doesn't find it (ie Photoshop, Lightroom). Would be great if it could have some sort of optical duplicate finder.
Read full review
Image Relay
  • The AI tagging terms are too generic to really be helpful to us.
  • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
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Likelihood to Renew
Canto
It's a fantastic product and we get a lot of mileage out of Canto. I would 100% say that we plan to renew our subscription and have not explored any other digital asset management tools. It has all the tools we need, seamlessly connects with Adobe products (out primary design tool) and continues to innovate.
Read full review
Image Relay
I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
Read full review
Usability
Canto
Canto is about as easy to use as it gets. I have personally trained a handful of employees who are unfamiliar with DAM/marketing SaaS technology on how to use the platform for their needs. These trainings only take about half an hour (given they are using a very limited set of Canto's features), and afterward, they are pretty well-equipped to use the platform.
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Image Relay
Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
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Reliability and Availability
Canto
Canto is usually available, though sometimes goes down for 30 min - 1 hr. Usually resolved quickly
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Image Relay
No answers on this topic
Performance
Canto
I've satisfied with the performance
Read full review
Image Relay
No answers on this topic
Support Rating
Canto
I think Canto's onboarding process was really helpful. Our employees were able to utilize the system without excess training sessions which isn't always the case with some software. I also think that their customer support has proven to be super helpful when minor issues arise
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Image Relay
Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
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Online Training
Canto
Very knowledgable and accommodating trainers who listen to what you're asking and provide detailed yet simple instructions.
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Image Relay
No answers on this topic
Implementation Rating
Canto
We didn't have a thorough enough plan for ownership of uploading and tagging and some of our tags were inconsistent which led to some regression in our usage. We tightened up that plan on our end and spoke with support team on Canto's end to establish some best practices and have a much better workflow now.
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Image Relay
The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
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Alternatives Considered
Canto
Dropbox is not as organized as Canto is. This is very impactful to help us stay consistent and to stay proper when managing our digital assets. Moreover, the ease of navigation is a lot better than Dropbox ever was, this is a big reason why our company has been using Canto for SEVERAL years.We do not want to leave Canto!
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Image Relay
We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
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Scalability
Canto
Canto is based on the West coast, so occasionally patches and planned outages happen during East coast working hours
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Image Relay
No answers on this topic
Return on Investment
Canto
  • Covid: We all worked from home. It was a major impact for us to stop using a sketchy VPN that is slow and painful. We all became so much more efficient in our work.
  • Sharing assets: Our company has grown substantially in the past 3 years. Having Canto means that we can easily share assets with our worldwide divisions. We are leading the way on this as the companies we acquired are using archaic servers. We will bring everyone in the Canto world to better manage our assets.
  • Control: Prior to Canto, people were misusing images - not using the right ones, not using watermarks. Now it's all preventable and we are seeing better quality images used appropriately.
Read full review
Image Relay
  • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
  • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
Read full review
ScreenShots

Canto Screenshots

Screenshot of the Canto AI Visual Search to discover digital assets faster.Screenshot of asset discovery with AI Visual Search, using natural language to instantly find the most relevant images and videos in Canto.Screenshot of Canto's integrations, including Adobe Creative Suite, Hootsuite, Canva, and monday.com.Screenshot of sharing tools to push on-brand digital content to teams, channels, and platforms while maintaining control with access controls and digital rights management.Screenshot of the organized, searchable content hub, where everyone can always find what they need, when they need it.