Carbonite Safe vs. Druva Security Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 8.5 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Druva Security Cloud
Score 9.6 out of 10
N/A
Workforce mobility and the rise of cloud services is an essential part of any business, but it creates a number of challenges for IT. Data spread across devices and cloud services, unpredictable schedules, and varied network connections all complicate efforts to protect and govern enterprise information. The Druva Cloud Platform (formerly Druva inSync & Druva Phoenix) provides unified data protection, management, and information governance across endpoints and cloud…N/A
Pricing
Carbonite SafeDruva Security Cloud
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite SafeDruva Security Cloud
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite SafeDruva Security Cloud
Considered Both Products
Carbonite Safe

No answer on this topic

Druva Security Cloud
Chose Druva Security Cloud
We were on Mozy Pro before they were bought out by Carbonite. Being a non-profit, we were able to get pretty pricing through Druva, which was our #1 determining factor for purchasing a solution.
Chose Druva Security Cloud
We were happy Mozy Enterprise customers, but when they were purchased by Carbonite we evaluated many solutions. Druva offered better Windows integration than Carbonite and better licensing, pricing, and simplicity compared to the other solutions. Around the same time, we were …
Chose Druva Security Cloud
Neither of the other products we evaluated against Druva provided the required centralized management and deployment capabilities.
Chose Druva Security Cloud
As mentioned before when it does work not many apps can do what Druva does even when looking at the cost which is not completely prohibited when compared to other solutions out there. Were had the opportunity to test other solutions over time, Carbonite, Datto, Mozy and not …
Chose Druva Security Cloud
Druva has been by far the best - easy user management, lightweight install. Gets users up and running after an incident way quicker than any other platform we have tried.
Chose Druva Security Cloud
Druva is better suited than all other vendors in its space for the enterprise such as: CrashPlan, Mozy, EMC or Syncplicity. Druva has been our trusted solution and we recommend it to our customers as well.
Features
Carbonite SafeDruva Security Cloud
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Safe
8.9
3 Ratings
3% above category average
Druva Security Cloud
9.5
143 Ratings
9% above category average
Universal recovery10.02 Ratings9.6107 Ratings
Instant recovery3.93 Ratings9.5108 Ratings
Recovery verification9.62 Ratings9.5105 Ratings
Business application protection9.01 Ratings9.487 Ratings
Multiple backup destinations10.01 Ratings9.4101 Ratings
Incremental backup identification9.62 Ratings9.7129 Ratings
Backup to the cloud9.63 Ratings9.6142 Ratings
Deduplication and file compression9.01 Ratings9.5134 Ratings
Snapshots10.01 Ratings9.6106 Ratings
Flexible deployment9.03 Ratings9.7110 Ratings
Management dashboard9.03 Ratings9.3134 Ratings
Platform support9.03 Ratings9.6114 Ratings
Retention options7.03 Ratings9.5134 Ratings
Encryption9.83 Ratings9.5120 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Carbonite Safe
8.7
3 Ratings
2% above category average
Druva Security Cloud
9.5
120 Ratings
11% above category average
Continuous data protection8.83 Ratings9.6114 Ratings
Replication8.82 Ratings9.698 Ratings
Operational reporting and analytics7.33 Ratings9.3117 Ratings
Malware protection9.01 Ratings9.495 Ratings
Multi-location capabilities8.42 Ratings9.4104 Ratings
Ransomware Recovery10.02 Ratings9.569 Ratings
Best Alternatives
Carbonite SafeDruva Security Cloud
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite SafeDruva Security Cloud
Likelihood to Recommend
9.2
(14 ratings)
9.7
(348 ratings)
Likelihood to Renew
5.9
(2 ratings)
10.0
(27 ratings)
Usability
9.0
(2 ratings)
10.0
(75 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
10.0
(2 ratings)
9.9
(75 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
7.3
(4 ratings)
Implementation Rating
-
(0 ratings)
5.0
(163 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
1.5
(2 ratings)
Product Scalability
-
(0 ratings)
9.6
(124 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
Carbonite SafeDruva Security Cloud
Likelihood to Recommend
Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Read full review
Druva
100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible. Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.
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Pros
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Read full review
Druva
  • We like the option of downloading backed up files both individually and as a group.
  • The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
  • The Customer Success team does frequent reach outs and technical health checks.
Read full review
Cons
Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Druva
  • They have more ways to improve in Analytics section and UX.
  • I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
  • Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.
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Likelihood to Renew
Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Druva
This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.
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Usability
Carbonite, an OpenText company
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
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Druva
The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails
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Reliability and Availability
Carbonite, an OpenText company
No answers on this topic
Druva
Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.
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Performance
Carbonite, an OpenText company
No answers on this topic
Druva
Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter
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Support Rating
Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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Druva
We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!
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In-Person Training
Carbonite, an OpenText company
No answers on this topic
Druva
They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
Read full review
Online Training
Carbonite, an OpenText company
No answers on this topic
Druva
As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
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Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Druva
Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
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Alternatives Considered
Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Read full review
Druva
We evaluated VMWare as a provider and found their dependence on IaaS or on-premises setup was a deal breaker. Being all-cloud really required that we have a cloud-native SaaS backup solution. VMWare and other IaaS and on-prem providers really could not match Druva Data Resiliency Cloud's abilities, at least not that we were able to determine.
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Scalability
Carbonite, an OpenText company
No answers on this topic
Druva
As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.
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Return on Investment
Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Read full review
Druva
  • Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
  • Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.
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ScreenShots

Druva Security Cloud Screenshots

Screenshot of Druva™ delivers unified data protection, management, and information governance for cloud applications. Delivered as-a-service, Druva inSync for SaaS applications simplifies backup, archival, and compliance to reduce the cost and complexity of protecting online data, ensure regulatory compliance, and improve data visibility.Screenshot of Druva inSync delivers automated multi-cloud backup, recovery, and compliance for SaaS applications such as Microsoft, Google Workspace, and Salesforce to protect against SaaS outages and attacks in a secure, centralized cloud platform.Screenshot of A Cloud-native Design for User Data Protection and Management
Scalability is provided by the dynamic scaling of Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3). Druva's global source level deduplication works with Amazon DynamoDB to store its hash table completing over a million looks-up every second.Screenshot of Druva offers an end-user data protection and governance platform that protects end-user workloadsa and offers value-add capabilities above and beyond core backup and recovery.