TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Catchpoint

Please fill out the form below to get in touch.

LogicMonitor

Connect with LogicMonitor

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with LogicMonitor so that LogicMonitor and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score8.5 out of 10
    N/ACatchpoint is an Internet Performance Monitoring (IPM) and Digital Experience Monitoring (DEM) platform designed to provide visibility into the entire "Internet Stack"—from local user devices to global network infrastructure. Following its acquisition by LogicMonitor in December 2025, the platform is being integrated as a core component of the LM Envision observability suite to bridge the gap between internal infrastructure health and external user experience.

    $10,000

    per year

    HPE Zerto Software

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.N/A
    Pricing
    CatchpointHPE Zerto Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CatchpointHPE Zerto Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking—
    More Pricing Information
    Community Pulse
    CatchpointHPE Zerto Software
    Considered Both Products
    LogicMonitor
    No answer on this topic
    Hewlett Packard Enterprise (HPE)
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    82 Answers
    97%
    Would buy again
    34 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    72 Answers
    91%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    81 Answers
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    69 Answers
    97%
    Implementation went as expected
    34 Answers
    Features
    CatchpointHPE Zerto Software
    Data Center Backup
    Comparison of Data Center Backup features of Catchpoint and HPE Zerto Software
    Feature
    Catchpoint
    -
    Ratings
    HPE Zerto Software
    8.3
    3 Ratings
    4% above category average
    Universal recovery00 Ratings8.52 Ratings
    Instant recovery00 Ratings8.33 Ratings
    Recovery verification00 Ratings9.33 Ratings
    Business application protection00 Ratings8.73 Ratings
    Multiple backup destinations00 Ratings8.52 Ratings
    Incremental backup identification00 Ratings8.12 Ratings
    Backup to the cloud00 Ratings7.43 Ratings
    Deduplication and file compression00 Ratings7.73 Ratings
    Snapshots00 Ratings8.02 Ratings
    Flexible deployment00 Ratings8.73 Ratings
    Management dashboard00 Ratings9.13 Ratings
    Platform support00 Ratings7.03 Ratings
    Retention options00 Ratings9.03 Ratings
    Encryption00 Ratings8.02 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Catchpoint and HPE Zerto Software
    Feature
    Catchpoint
    -
    Ratings
    HPE Zerto Software
    8.3
    2 Ratings
    3% above category average
    Continuous data protection00 Ratings9.52 Ratings
    Replication00 Ratings8.52 Ratings
    Operational reporting and analytics00 Ratings7.52 Ratings
    Malware protection00 Ratings7.01 Ratings
    Multi-location capabilities00 Ratings9.52 Ratings
    Ransomware Recovery00 Ratings8.02 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Catchpoint and HPE Zerto Software
    Feature
    Catchpoint
    -
    Ratings
    HPE Zerto Software
    8.3
    3 Ratings
    9% above category average
    Disaster Recovery Planning00 Ratings8.73 Ratings
    Hot Sites00 Ratings8.03 Ratings
    Disaster Recovery Testing00 Ratings9.33 Ratings
    Automated Disaster Recovery00 Ratings7.02 Ratings
    Best Alternatives
    CatchpointHPE Zerto Software
    Small Businesses
    No answers on this topic
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Cisco ThousandEyes
    Score9.1 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    Nexthink
    Score7.3 out of 10
    Zerto on IBM Cloud
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CatchpointHPE Zerto Software
    Likelihood to Recommend
    8.4
    (84 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    8.0
    (4 ratings)
    Usability
    8.1
    (3 ratings)
    8.0
    (29 ratings)
    Support Rating
    8.8
    (82 ratings)
    4.0
    (34 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.7
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (5 ratings)
    User Testimonials
    CatchpointHPE Zerto Software
    Likelihood to Recommend
    LogicMonitor
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
    • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
    • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
    • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
    • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Moving a VM from one protection group to another could be simplified.
    • I would like to see an executive-style report of recovery and testing for upper management.
    • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
    Incentivized
    Read full review
    Usability
    LogicMonitor
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
    Incentivized
    Read full review
    Support Rating
    LogicMonitor
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    very easy to implement as the product is user-friendly
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Make sure the end goal is in mind before implementing. That way results meet expectations.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
    Incentivized
    Read full review
    Professional Services
    LogicMonitor
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
    Incentivized
    Read full review
    Return on Investment
    LogicMonitor
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
    • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
    Incentivized
    Read full review
    ScreenShots

    HPE Zerto Software Screenshots

    Product screenshotProduct screenshotScreenshot of AnalyticsScreenshot of DashboardScreenshot of Failover TestScreenshot of vSphere