Likelihood to Recommend It has a great parsing feature and the extension is very helpful. Many ATS systems do not support parsing within LinkedIn...this one does. I was sad to see this option go when we finally transitioned. I would almost keep CATS just for the LinkedIn parsing if I knew I could easily get the information OUT of the system once it was there. A good API/webhook would be great, but sadly the API connections don't work well. Our firm also works with companies with multiple sites all across the US. There was never a way to "nest" a location with a parent company. Because of this, being able to research or report on a true client relationship was not possible. It was a very manual process.
Read full review Once you know how to utilize the filters, it is very handy when looking for something specific. However, it requires a bit of handholding to get to that point. Also, adjusting hours for artists is pretty quick which is useful when needing to do something right away, especially on a meeting call.
Read full review Pros Simple to implement, SaaS based tool that needs no in-house IT support or resources Customizable reports, labels, fields, applications Affordable No long term contract, month-to-month with ability to cancel anytime Data backups are simple Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically Read full review It is very easy to know which employees have a detachment in the activities they carry out. What I like the most about Deltek is that it allows me to visualize in real time, the performance that each employee has had depending on the assignments fulfilled in the labor sector. The real-time reports are very detailed, it offers information on work time, the activities carried out, assignments fulfilled and not fulfilled, and it also performs an automated process to know how effective each of the assignments fulfilled has brought to the company. It has excellent integration with our workforce management software. This integration is what has allowed us to obtain these great results, since it allows us to transfer all the data collected about the work of each employee, and automates the analysis of the data collected, providing us with a detailed report on the performance and prominence of the various employees. The support and technical assistance Deltek provides is second to none. When I started using this software in my Marketing sector, I had several questions about the compensation system and how I could apply it to my employees. The doubts were answered in a live chat, with precise answers. Read full review Cons I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options. Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc. Read full review The user interface is crammed with stuff and it's sometimes hard to find where you need to be at any given time. For example, you can't just use the search bar to find all people in the system named "Maria". You need to know whether she is a "resume", a "candidate" or an "employee", or use one of the menus to search in a different window. It's not very Canadian-friendly. The options for cross posting are mostly American or Spanish. The onboarding isn't the greatest. They have lots of options for creating e-signable documents, but some of the most necessary information (like tax forms) are not able to be e-signed, so candidates were having to do some forms online and print some off and they were getting very confused and we had to scrap the whole endeavour. Read full review Likelihood to Renew Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Read full review Their support and assistance was timely, the system wasn't overly complicated and it simplified the sourcing process stem to stern
Read full review Usability not recruiter friendly. workflow is not good
Read full review HRSmart is a basic, antiquated ATS that does not meet current challenges organizations face. Reporting and analytics is basic.
Read full review Support Rating I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Read full review Deltek provides adequate support for their products and I have had no complaints at all with their customer support and time to help fix the problems.
Read full review Implementation Rating This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Read full review Alternatives Considered We used to use Sendouts (prior to it being acquired by Bullhorn) - and it wasn't browser based like CATS so instead of being able to access it from a home computer, laptop, mobile phone, etc. you could only use it on the computer with the software uploaded - which is a hindrance. It also wasn't as customizable as CATS. We picked CATS because it the price was right, it was browser-based, had email-integration, and integrates with social media and job posting services to share your jobs with the public.
Read full review HRSmart would actually be my last choice of these (
lynda.com isn't an ATS so it would come in ahead, but the training on
lynda.com is excellent). We are actually switching over to
BirdDogHR based on functionality, price, usage and ease of use. HRSmart is an ok system, but there are better and more affordable options out there.
Read full review Return on Investment We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically. Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not). Read full review Absolutely improved our candidate managemenr capability. Before we simply had three piles of resumes on our desk for each position (yes, no, and not yet reviewed). HRSmart changed all of that. Our cost per hire was positively affected. We were hiring at a high volume and this soltion facilitated us doing that very efficiently. Our ability to share candidates across open positions turned out to be a huge plus. Not having to copy or scan resumes and send them via interoffice mail was HUGE in terms of efficiency gain. HRSmart made it easier for candidates to apply for openings and that increased our applicant flow for open/posted positions. This translates into better hires in the end. Read full review ScreenShots Deltek Talent Management Screenshots