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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ceipal ATS

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    With automation and artificial intelligence, Ceipal’s ATS and CRM solutions help recruiters and staffing professionals to identify, assess, engage, hire, and onboard the best talent.N/A

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Ceipal ATSZoho CRM
    Editions & Modules
    No answers on this topic
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Ceipal ATSZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details——
    More Pricing Information
    Community Pulse
    Ceipal ATSZoho CRM
    Considered Both Products
    CEIPAL Solutions Private Limited
    Chose Ceipal ATS
    Compared to Bullhorn Ceipal ATS is very easy and smooth.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    89 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    86 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    91 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    54 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    79 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    Ceipal ATSZoho CRM
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    7.0
    94 Ratings
    12% below category average
    Zoho CRM
    -
    Ratings
    Job Requisition Management7.592 Ratings00 Ratings
    Company Website Posting6.887 Ratings00 Ratings
    Publish to Social Media6.783 Ratings00 Ratings
    Job Search Site Posting7.493 Ratings00 Ratings
    Customized Application Form7.285 Ratings00 Ratings
    Resume Management7.393 Ratings00 Ratings
    Duplicate Candidate Prevention5.892 Ratings00 Ratings
    Candidate Search7.293 Ratings00 Ratings
    Applicant Tracking7.393 Ratings00 Ratings
    Collaboration6.488 Ratings00 Ratings
    Task Creation and Delegation7.189 Ratings00 Ratings
    Email Templates7.491 Ratings00 Ratings
    User Permissions6.787 Ratings00 Ratings
    Notifications and Alerts7.392 Ratings00 Ratings
    Reporting7.189 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings8.7280 Ratings
    Workflow management00 Ratings8.6267 Ratings
    Territory management00 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.4249 Ratings
    Contract management00 Ratings8.9204 Ratings
    Quote & order management00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings8.7214 Ratings
    Call center management00 Ratings8.6173 Ratings
    Help desk management00 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.8262 Ratings
    Email marketing00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.7181 Ratings
    Reporting00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.2236 Ratings
    Customizable reports00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings8.7276 Ratings
    Custom objects00 Ratings8.1223 Ratings
    Scripting environment00 Ratings9.2179 Ratings
    API for custom integration00 Ratings7.7204 Ratings
    Security
    Comparison of Security features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.9208 Ratings
    Compensation management00 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of Ceipal ATS and Zoho CRM
    Feature
    Ceipal ATS
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    Ceipal ATSZoho CRM
    Small Businesses
    Crelate
    Score9.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ceipal ATSZoho CRM
    Likelihood to Recommend
    8.1
    (94 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    7.6
    (42 ratings)
    Usability
    7.7
    (82 ratings)
    7.8
    (172 ratings)
    Availability
    8.4
    (5 ratings)
    8.8
    (7 ratings)
    Performance
    8.7
    (5 ratings)
    8.5
    (8 ratings)
    Support Rating
    7.4
    (19 ratings)
    6.1
    (69 ratings)
    In-Person Training
    6.4
    (1 ratings)
    8.0
    (1 ratings)
    Online Training
    8.6
    (2 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    7.2
    (2 ratings)
    5.6
    (16 ratings)
    Configurability
    8.7
    (4 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    6.9
    (4 ratings)
    9.5
    (21 ratings)
    Ease of integration
    6.8
    (58 ratings)
    7.2
    (5 ratings)
    Product Scalability
    8.5
    (5 ratings)
    5.7
    (6 ratings)
    Professional Services
    7.8
    (4 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    6.4
    (4 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    6.9
    (4 ratings)
    7.8
    (13 ratings)
    User Testimonials
    Ceipal ATSZoho CRM
    Likelihood to Recommend
    CEIPAL Solutions Private Limited
    Moving to Ceipal ATS was the worst decision we made at the organization I work for. The data loss, lies sold to us from their team, the inability to send emails and text messages successfully, the reporting limitations, the career site limitations across industry and categories… all of it… is quite possibly the biggest Mistake we have made. This horrible platform quite possibly will sink the organization i work for.
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
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    Pros
    CEIPAL Solutions Private Limited
    • Ceipal ATS maintains our company database so well that we can fetch the required resumes at our will.
    • Switching between tabs and submission format is so well-organized.
    • Adding multiple job portals at the same place is so appreciable that we can search different resumes with different technologies with ease.
    • Posting urgent requirements through Ceipal ATS posting is quite easy.
    • The requirement blasting feature is so good to use to connect with multiple sales and employers at the same time.
    Incentivized
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    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    CEIPAL Solutions Private Limited
    • Most of the functionality is missing. Ceipal ATS will be great to use once we're able to utilizing all the different options to manage our programs.
    • I think it should be made easier to grant access to a client. There seems to always be issues there.
    Incentivized
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
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    Likelihood to Renew
    CEIPAL Solutions Private Limited
    We have been using this ATS for the past few years and have never had any major problems. It is being used for candidate sourcing as well as keeping track of all our candidate's databases. In the market, there are very few ATS software available, and I think Ceipal is the best among all.
    Incentivized
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    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
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    Usability
    CEIPAL Solutions Private Limited
    One of the easiest interfaces among the other ATS is Ceipal ATS, which reduces manual effort due to the AI automation integration, which increases the productivity of high-volume tasks. The overall Ceipal ATS interface looks presentable or is easy to approach due to its automation tools.
    Incentivized
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    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
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    Reliability and Availability
    CEIPAL Solutions Private Limited
    In my tenure of using this software, there were multiple times when I faced a technical outage, and it was not too long. We had it resolved as we connected with the support, and they informed us immediately that the developer team is working on it and will get the issue resolved.
    Incentivized
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    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
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    Performance
    CEIPAL Solutions Private Limited
    I never faced any problem loading the Ceipal login page and when I had a problem it was just my browser. I rarely use any other browser other than Chrome. Even after integrating with other job portals, Ceipal never gets hung or there is any error loading page I have received.
    Incentivized
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    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    CEIPAL Solutions Private Limited
    I would rate myself a 5 out of 10 in coding. While I have a basic understanding of coding languages like Java and Python, I am still learning and honing my skills. However, I am eager to learn and willing to put in the effort to improve my coding abilities.
    Incentivized
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
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    In-Person Training
    CEIPAL Solutions Private Limited
    A executive visit our organisation and check the compatibility of the systems and check the proper installation and navigation to the Ceipal. and take multiple sessions with the employees phase wise. also give some activity to perform and pull reports.
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    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
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    Online Training
    CEIPAL Solutions Private Limited
    They provided in-depth online training, covering all aspects thoroughly. They also informed us that we could contact them if we need any assistance in the future. The trainers were knowledgeable and patient, making sure everyone understood the material. Additionally, they provided useful resources and documentation for our reference even reach them many time for the support they fabulous work
    Incentivized
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    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
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    Implementation Rating
    CEIPAL Solutions Private Limited
    Clear Communication, core training, Data Migration, Customization and Configuration, Continuous Improvement. Regularly review and optimize your utilization of Ceipal ATS by collecting feedback from users, monitoring key performance metrics, and staying informed about new updates and features. Carefully plan and execute the data migration process to ensure that all existing candidate and recruitment data is accurately transferred to the new system.
    Incentivized
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    CEIPAL Solutions Private Limited
    Ceipal ATS systems seamlessly automate recruitment processes and allow hiring managers to source, shortlist, and select the right candidates. In other words, ATS is like an applicant data repository that can be used to automate workflows and maintain compliance all along the recruitment process.
    Incentivized
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
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    Contract Terms and Pricing Model
    CEIPAL Solutions Private Limited
    Pricing model was very flexible with Ciepal and when we agreed we already knew that we are going to renew it for more than 5 years now. It was flexible and we had to make sure that there is no breach in between. we are using the services for more than 2 years now so I think I made the right decision.
    Incentivized
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    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    CEIPAL Solutions Private Limited
    I have given an 8 rating as the Ceipal is being used in our department for mostly recruitment purposes so we don't have many other departments. We use Ceipal for recruitment and for sales purposes. Currently, it's being used for the bother dept and working absolutely fine so I think an 8 rating is reasonable.
    Incentivized
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    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
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    Professional Services
    CEIPAL Solutions Private Limited
    Ceipal Professional Service is also an elite service provided by Ceipal for its premium vendors. It's just like an upgrade system one can avail of if they want to pay more and have more features added to their current system. We did not use this service so I don't have much to say about this, but maybe in future we will require it.
    Incentivized
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    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    CEIPAL Solutions Private Limited
    • Finding candidates is very easy with Ceipal; thus, recruiters are able to close more job roles, in turn increasing the company's revenue.
    • Sometimes, due to poor customer service, the work of the delivery team gets affected.
    • And its job integration part helps us to decrease the turn around time for serving job roles and saving on the heavy subscription packages.
    Incentivized
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
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    ScreenShots

    Ceipal ATS Screenshots

    Screenshot of Executive DashboardScreenshot of Job postingsScreenshot of Internal DatabaseScreenshot of Applicant ReportsScreenshot of Custom ReportsScreenshot of Applicants Module

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.