Make vs. Workato

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Make
Score 9.2 out of 10
N/A
Make (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface. The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.
$9
per month
Workato
Score 8.4 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
Pricing
MakeWorkato
Editions & Modules
Free
$0
per month
Core
$9
per month
Pro
$16
per month
Teams
$29
per month
Enterprise
Contact
No answers on this topic
Offerings
Pricing Offerings
MakeWorkato
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
MakeWorkato
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Make
8.7
3 Ratings
6% above category average
Workato
6.3
37 Ratings
26% below category average
Pre-built connectors9.03 Ratings7.537 Ratings
Connector modification8.03 Ratings6.435 Ratings
Support for real-time and batch integration8.12 Ratings4.633 Ratings
Data quality services7.03 Ratings6.530 Ratings
Data security features9.92 Ratings7.233 Ratings
Monitoring console10.03 Ratings5.737 Ratings
Best Alternatives
MakeWorkato
Small Businesses
Zapier
Zapier
Score 8.9 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
Zapier
Zapier
Score 8.9 out of 10
Zapier
Zapier
Score 8.9 out of 10
Enterprises
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MakeWorkato
Likelihood to Recommend
9.0
(3 ratings)
5.9
(37 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(3 ratings)
Usability
9.0
(1 ratings)
6.0
(3 ratings)
Support Rating
7.3
(2 ratings)
8.0
(6 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
MakeWorkato
Likelihood to Recommend
Celonis
Integromat is the best tool for business automation in my opinion because unlike Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.
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Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
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Pros
Celonis
  • Integrations to a multitude of platforms that many other tools don't offer
  • Reliability of scenarios running as planned without consistent errors or failures
  • Scheduling capabilities to prevent exceeding API limits
  • Customization opportunities to align fields and data exactly how they're needed for use case
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Workato
  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
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Cons
Celonis
  • Adding more services that can be operated
  • Adding support for sending messages to WhatsApp
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Workato
  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
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Likelihood to Renew
Celonis
No answers on this topic
Workato
We need to develop Enterprise Application Integrations and Workato was not designed for this
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Usability
Celonis
This would be a rating for a data-centric team or user. If you don't have a lot of experience working with data and systems/tools like Integromat, then it could definitely be a challenge for you. By no means is Integromat the 'entry-level' tool in the connector world. However, if you have the skillset or team to take advantage of everything Integromat offers, it is incredibly user-friendly and straightforward to use.
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Workato
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
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Support Rating
Celonis
The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.
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Workato
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
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Implementation Rating
Celonis
No answers on this topic
Workato
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
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Alternatives Considered
Celonis
Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.
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Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
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Return on Investment
Celonis
  • Integromat allows us to save a lot of time by automating some repetitive tasks
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Workato
  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
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ScreenShots