Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CenterPoint Payroll
Score 10.0 out of 10
N/A
Red Wing Software headquartered in Minnesota offers a benefits administration and payroll solution, in their software CenterPoint Payroll.N/A
TriNet
Score 7.2 out of 10
N/A
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.N/A
Pricing
CenterPoint PayrollTriNet
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CenterPoint PayrollTriNet
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CenterPoint PayrollTriNet
Top Pros
Top Cons
Features
CenterPoint PayrollTriNet
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CenterPoint Payroll
10.0
1 Ratings
20% above category average
TriNet
8.1
686 Ratings
1% above category average
Pay calculation10.01 Ratings8.1660 Ratings
Benefit plan administration10.01 Ratings7.9671 Ratings
Direct deposit files10.01 Ratings8.8623 Ratings
Salary revision and increment management10.01 Ratings8.1545 Ratings
Reimbursement management10.01 Ratings7.4334 Ratings
Support for external payroll vendors00 Ratings8.05 Ratings
Off-cycle/On-Demand payment00 Ratings8.1185 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
7.0
629 Ratings
12% below category average
Employee demographic data00 Ratings7.0428 Ratings
Employment history00 Ratings7.0468 Ratings
Job profiles and administration00 Ratings6.7438 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.2526 Ratings
Organizational charting00 Ratings6.5359 Ratings
Organization and location management00 Ratings7.0379 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.7490 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
7.0
433 Ratings
14% below category average
Approval workflow00 Ratings6.9351 Ratings
Balance details00 Ratings7.1413 Ratings
Annual carry-forward and encashment00 Ratings7.0333 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
8.0
669 Ratings
2% below category average
View and generate pay and benefit information00 Ratings9.1647 Ratings
Update personal information00 Ratings8.3661 Ratings
View company policy documentation00 Ratings8.5557 Ratings
Employee recognition00 Ratings5.7191 Ratings
View job history00 Ratings8.7486 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
1.0
1 Ratings
154% below category average
Tracking of all physical assets00 Ratings1.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
7.4
554 Ratings
3% below category average
Report builder00 Ratings7.2469 Ratings
Pre-built reports00 Ratings7.5523 Ratings
Ability to combine HR data with external data00 Ratings7.5256 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
8.0
548 Ratings
0% below category average
New hire portal00 Ratings8.3547 Ratings
Manager tracking tools00 Ratings7.7333 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
6.5
84 Ratings
23% below category average
Corporate goal setting00 Ratings6.474 Ratings
Individual goal setting00 Ratings6.382 Ratings
Line-of sight-visibility00 Ratings6.673 Ratings
Performance tracking00 Ratings6.581 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
7.3
153 Ratings
9% below category average
Performance plans00 Ratings6.9130 Ratings
Performance improvement plans00 Ratings7.2127 Ratings
Review status tracking00 Ratings7.1122 Ratings
Review reminders00 Ratings8.0131 Ratings
Multiple review frequency00 Ratings7.23 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
7.3
60 Ratings
8% below category average
Candidate ranking00 Ratings8.21 Ratings
Candidate search00 Ratings7.057 Ratings
Candidate development00 Ratings6.653 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
CenterPoint Payroll
-
Ratings
TriNet
6.5
95 Ratings
18% below category average
Job Requisition Management00 Ratings6.472 Ratings
Company Website Posting00 Ratings5.51 Ratings
Publish to Social Media00 Ratings4.958 Ratings
Job Search Site Posting00 Ratings6.372 Ratings
Duplicate Candidate Prevention00 Ratings9.11 Ratings
Applicant Tracking00 Ratings6.676 Ratings
Notifications and Alerts00 Ratings6.585 Ratings
Best Alternatives
CenterPoint PayrollTriNet
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CenterPoint PayrollTriNet
Likelihood to Recommend
10.0
(1 ratings)
7.2
(702 ratings)
Likelihood to Renew
-
(0 ratings)
6.6
(50 ratings)
Usability
-
(0 ratings)
7.4
(597 ratings)
Availability
-
(0 ratings)
6.8
(18 ratings)
Performance
-
(0 ratings)
6.8
(18 ratings)
Support Rating
10.0
(1 ratings)
6.9
(683 ratings)
In-Person Training
-
(0 ratings)
8.5
(6 ratings)
Online Training
-
(0 ratings)
8.7
(8 ratings)
Implementation Rating
-
(0 ratings)
3.2
(27 ratings)
Configurability
-
(0 ratings)
7.9
(11 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(7 ratings)
Product Scalability
-
(0 ratings)
8.3
(17 ratings)
Professional Services
-
(0 ratings)
7.0
(4 ratings)
Vendor post-sale
-
(0 ratings)
7.8
(14 ratings)
Vendor pre-sale
-
(0 ratings)
7.8
(14 ratings)
User Testimonials
CenterPoint PayrollTriNet
Likelihood to Recommend
Red Wing Software
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
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TriNet
TriNet is perfect for a smaller business or nonprofits that can't get competitive rates for health care. I can't really speak to larger businesses as I don't have comparison data, but even when we used a PEO in the past, we still were paying high rates. The savings were almost enough to offset the cost of having a PEO vs just a Payroll service, but our employees appreciate the personal savings as well, as we were able to cover a larger portion of the cost due to the price difference. Specifically, our rates for most of our employees were cut in about half
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Pros
Red Wing Software
  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
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TriNet
  • Extensive variety of benefit program plan designs and partners. Something for everyone.
  • One stop shopping for all health and wellness benefits.
  • Continue to add new offerings, such as access to Salary.com at a discount and access to Carta at a discount to manage employee stock programs.
  • On top of compliance by state.
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Cons
Red Wing Software
  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
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TriNet
  • a better ATS - the current functionality is very limited. For an organization our size we more "power". I like to be able to run custom reports from the ATS as an example
  • Reporting - there's a stack of standard reports but we need and want custom
  • stop changing the layout. We don't care about the layout its the content that matters. get rid of the turtles or hippos or whatever they are
  • Manager access. Let us give managers access to their employees info without having access to EVERYONE
  • Be honest. If you cant do something, you cant do it. Let us know so we can make other plans and move on
  • "I'll put a ticket in" = this is where your dreams go to fade away. See above
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Likelihood to Renew
Red Wing Software
No answers on this topic
TriNet
This is one stop shopping perse. They provide tools for Benefits and 401k. There reports are easy to read and the support given from Trinet support is awesome. Having everything in one place is best then having multiple places for things. Why change if things are working well? All the information is all there when needed.
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Usability
Red Wing Software
No answers on this topic
TriNet
There is just so much information in the system and sometimes it is attached to other systems in a way that it's hard to know where to find things and a TriNet rep needs to walk you through finding it. Using chat they tend to copy and paste huge strings of instructions into the chat which is challenging to test while scrolling through all that text
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Reliability and Availability
Red Wing Software
No answers on this topic
TriNet
We had an issue with application errors - took TriNet 5 months to fix it, mean while we had someone manually tracking and keeping up with many requests and questions about the application error which affected time off. When we were all registering for Benefits during open enrollment there were lots of bugs that caused issues with registering for benefits or being able to see what benefits were available
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Performance
Red Wing Software
No answers on this topic
TriNet
For the most part pages load quickly. Working for a software company we understand performance is everything, even a few seconds delay can feel like a lifetime, that being said, we ran into a few times where pages didn't load, information didn't load correctly, and an influx in users (like open enrollment) cause things to slow down
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Support Rating
Red Wing Software
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
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TriNet
I like TriNet's multi-layered support. We have dedicated support for payroll and platform, HR, and benefits. We also have an account manager we can contact when we need to escalate an issue or get additional help. The 24/7 chat support is also outstanding for smaller routine issues. All support at TriNet has been extremely responsive. We sometimes have complicated issues like restricted stock vesting, 83(b) elections and other matters and our dedicated support team always helps us do things correctly and on time.
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In-Person Training
Red Wing Software
No answers on this topic
TriNet
it's been awhile, but I recall them being helpful. I got through a lot of it and when I needed help, they can walk me through it over the phone. It's also pretty user friendly in general at a platform. I don't really know what else to type, but they came and helped me in person and also when there was something new, they came and talked to me. They have not done that since with the new model that I hate
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Online Training
Red Wing Software
No answers on this topic
TriNet
Since this was already implemented. I have another employee briefly train me. Then Trinet rep gave me some training as needed for things that came up. For one payroll preview report I figured it could be done, but I had asked the rep to be sure. One important training was when there was an employee leaving the company.
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Implementation Rating
Red Wing Software
No answers on this topic
TriNet
not applicable as I implementation was done 5 years ago and have no recollection of the details of the process. Above it says to skip question if not involved in the process but it will not allow me to skip it as it states explanation requitred thus making this process extremely frustrating.
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Alternatives Considered
Red Wing Software
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
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TriNet
TriNet worked with our smaller employee headcount and offered coverage for both the US and Canada. And we switched from Insperity because of the cost savings which were significant. I liked Insperity but TriNet has been an excellent firm to work with as well.
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Contract Terms and Pricing Model
Red Wing Software
No answers on this topic
TriNet
I was not part of the process
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Scalability
Red Wing Software
No answers on this topic
TriNet
We are a small company, do we use it across departments and sites? Yes, we are all remote working, so there are as many sites as there are people. We also have our entire staff using TriNet, so every department from Accounting, Admin, HR, Development, QA, and Management are all using this. Can't say for sure how great the scalability is as we are only about 30 employees
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Professional Services
Red Wing Software
No answers on this topic
TriNet
Not sure it was used or not as the implementation was completed before I started working for the company
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Return on Investment
Red Wing Software
  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
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TriNet
  • I mainly used the ATS and I had to do a lot of extra work than other ATS's I have used in the past.
  • When hiring a candidate, transferring the information from the ATS to the HRIS is nil, there is a lot you have to manually put in, which can be very frustrating.
  • I like the way how I can upload a candidates resume seamlessly.
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