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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChatBot.com

    Score9 out of 10
    Small Businesses (1-50 employees)
    ChatBot.com is a cloud-based conversational automation platform for customer service, ecommerce, and lead generation. Organizations configure AI Agents using their websites, help centers, product documentation, uploaded files, and manually created articles as knowledge sources. Key Capabilities Automated Customer Service: AI Agents answer customer questions using organization-provided content rather than general internet…

    $25

    per month

    Landbot

    Score7 out of 10
    N/ALandbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…

    $39

    per month

    ZoomInfo Chat

    Score7.9 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    ChatBot.comLandbotZoomInfo Chat
    Editions & Modules
    Essential
    $25
    per month
    Growth
    $99
    per month per user
    Enterprise
    Custom
    Sandbox
    $0
    Per Month Per User
    Starter
    $39
    per month
    Pro
    $99
    per month
    Business
    Starting at $300
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ChatBot.comLandbotZoomInfo Chat
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ChatBot.comLandbotZoomInfo Chat
    Considered Multiple Products
    Text
    No answer on this topic
    Landbot.io
    No answer on this topic
    ZoomInfo
    Chose ZoomInfo Chat
    ZoomInfo chat is not only a chatting platform, it also provides additional features like a meeting scheduler also it's accuracy is better than other chatbots, and response time is very less. But other tools have less accuracy and they are good at one point but not good at all. …
    Incentivized
    Chose ZoomInfo Chat
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable …
    Incentivized
    Chose ZoomInfo Chat
    WAY better onboarding and support and fully-baked product. If for some reason it's missing a feature, you can bring it up and actually get a realistic (and quick) response on the roadmap to develop it. The UX blows all others away with easy branching and logic. You don't know …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    100%
    Implementation went as expected
    26 Answers
    Features
    ChatBot.comLandbotZoomInfo Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of ChatBot.com and Landbot and ZoomInfo Chat
    Feature
    ChatBot.com
    7.8
    2 Ratings
    10% below category average
    Landbot
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    8% above category average
    Chat history and transcripts9.02 Ratings00 Ratings9.01 Ratings
    Chat reporting7.02 Ratings00 Ratings10.01 Ratings
    Chat and web analytics7.52 Ratings00 Ratings9.01 Ratings
    Best Alternatives
    ChatBot.comLandbotZoomInfo Chat
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    ZoomInfo Chat
    Score7.9 out of 10
    ManyChat
    Score6.5 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    AWS Chatbot
    Score8.4 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ChatBot.comLandbotZoomInfo Chat
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (2 ratings)
    9.0
    (28 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    9.6
    (8 ratings)
    User Testimonials
    ChatBot.comLandbotZoomInfo Chat
    Likelihood to Recommend
    Text
    Most suited: Frequent duties can be automated. services can be improved by analyzing customer feedback. Load and Heavy tasks can be reduced. Less workforce is required. Less Suited: Specific product queries and their proper answers. When the user uses those words that are misspelled or have a long sentence it finds difficulty in giving them proper information.
    Incentivized
    Read full review
    Landbot.io
    Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
    Incentivized
    Read full review
    ZoomInfo
    ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
    Incentivized
    Read full review
    Pros
    Text
    • Routing rules
    • no code workflows
    • UI/UX is excellent for a newbie to start on
    • Their Chat support is very helpful
    Incentivized
    Read full review
    Landbot.io
    • Simple visual constructor for your bots
    • Many bot patterns
    • Zapier and Webhooks
    • Full customization CSS for your bots
    Incentivized
    Read full review
    ZoomInfo
    • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
    • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
    • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
    Incentivized
    Read full review
    Cons
    Text
    • Having enough conversational data to train the chatbot.
    • Really understanding intent.
    • Understanding emotion.
    Incentivized
    Read full review
    Landbot.io
    • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
    Incentivized
    Read full review
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Likelihood to Renew
    Text
    As long as budget is not an issue - we renewing this solution.
    Incentivized
    Read full review
    Landbot.io
    No answers on this topic
    ZoomInfo
    No answers on this topic
    Usability
    Text
    Since I deployed this solution end to end for my organisation, I would speak from my experience that since I was a newbie to this platform I took ample support from their team, their training resources. However, the product's UI/UX was simply very intuitive that it helped me to get a lot of hand-on practice on the product well. This helped me with the timely deployment of this solution.
    Incentivized
    Read full review
    Landbot.io
    No answers on this topic
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Support Rating
    Text
    Full end-to-end support is critical to maintain the ongoing service, robustness, training and customer service Chatbot offers.
    Incentivized
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    Landbot.io
    Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
    Incentivized
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    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Text
    ChatBot is more stable and enhanced as compared to other rivals which are new in this segment and also provides a lot of details which is missing in other products like report etc. Also, chatBot is more commonly used so support wise it is also great and you can find multiple examples on the internet and from your peers as well.
    Incentivized
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    Landbot.io
    Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
    Incentivized
    Read full review
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
    Read full review
    Return on Investment
    Text
    • Connecting to DB.
    • Customizable dashboards.
    • Automated reporting.
    Incentivized
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    Landbot.io
    • Fast payback on advertising budget due to high conversion.
    • Need a mobile application for chat operators, if the leads want to chat with a living person.
    Incentivized
    Read full review
    ZoomInfo
    • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
    • Fabulous chatbot arrangement that expanded our site changes.
    Incentivized
    Read full review
    ScreenShots

    ChatBot.com Screenshots

    Screenshot of Chatbot conversations are automatically archived, allowing users to analyze and improve their story flows.Screenshot of With ChatBot you can control the entire conversation flow.Screenshot of Improve your chatbot day by day using the training tool.Screenshot of Save your time importing a ready to use template and turn it into your own bot assistant.Screenshot of Stories are an intuitive way to tell the bot how to react to different situations. Create Stories for frequent questions and cases to save more time for the difficult ones.Screenshot of To create a fully operating chatbot you don’t need any other tools or apps. The scenario tree structure and drag and drop interface are very intuitive.

    Landbot Screenshots

    Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics