Checkout.com vs. iATS Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Checkout.com
Score 8.3 out of 10
N/A
Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A
iATS Payments
Score 7.0 out of 10
N/A
iATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
Pricing
Checkout.comiATS Payments
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Checkout.comiATS Payments
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Checkout.comiATS Payments
Top Pros
Top Cons

No answers on this topic

Features
Checkout.comiATS Payments
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Checkout.com
7.9
39 Ratings
31% above category average
iATS Payments
-
Ratings
Fraud Detection7.632 Ratings00 Ratings
API or SDK8.237 Ratings00 Ratings
Recurring Payment Support8.129 Ratings00 Ratings
Billing and Invoicing Support7.733 Ratings00 Ratings
Global Support8.236 Ratings00 Ratings
Payment Form Acceptance7.533 Ratings00 Ratings
Best Alternatives
Checkout.comiATS Payments
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Checkout.comiATS Payments
Likelihood to Recommend
8.1
(45 ratings)
7.0
(3 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(43 ratings)
7.0
(1 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Checkout.comiATS Payments
Likelihood to Recommend
Checkout.com
Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
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Deluxe
If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
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Pros
Checkout.com
  • They provide excellent advice from knowledgeable subject matter experts on all things payments.
  • They adapt quickly to our business-changing needs, helping us stay agile as our business grows.
  • They provide trustworthy and reliable services that enable us to take payments with as little friction as possible.
  • They are as passionate about performance as we are, working closely with us to ensure we maximize the chances of success for every transaction.
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Deluxe
  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
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Cons
Checkout.com
  • Their dashboard can get better. They have been making improvements
  • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
  • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
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Deluxe
  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
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Likelihood to Renew
Checkout.com
We have a long term contract and we already have them in our plans for the next 5 years.
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Deluxe
No answers on this topic
Reliability and Availability
Checkout.com
In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
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Deluxe
No answers on this topic
Performance
Checkout.com
Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
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Deluxe
No answers on this topic
Support Rating
Checkout.com
When we were discovering the possibility of opening an entity in the United States to process transactions as domestic cards, Checkout.com did not just quickly provide the requirements to open that market as we asked them to but showed us slides with all the possibilities we had for each of their licenses in the world, calculating an estimate of the acquiring costs and acceptance rate we would have, based on the cross-border volumes we were processing with them, to evaluate other ways to improve our business.
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Deluxe
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
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Alternatives Considered
Checkout.com
Both CyberSource and Ingenico provided poor support on any types of issues. Integration was a nightmare as it took months just to set them up as compared to Checkout.com. Checkout.com provided us with quick integration and constant monitoring of our transactions which is what we really needed.
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Deluxe
Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
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Scalability
Checkout.com
Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
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Deluxe
No answers on this topic
Return on Investment
Checkout.com
  • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
  • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
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Deluxe
  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
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ScreenShots

Checkout.com Screenshots

Screenshot of Checkout.com serves as a gateway, processor, acquirer and fraud manager through a single API integration. This brings users more payment options, increased acceptance rates, and quicker settlement of funds.Screenshot of Checkout.com enables growth in new regions with local payment processing.Screenshot of Checkout.com offers features that help funds get to customers faster, including card and bank payouts.Screenshot of A customizable fraud engine enables Checkout.com to block fraud, approve more transactions, and minimize friction for legitimate customers.