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Cisco Duo vs. Wondershare PDFelement vs. WatchGuard AuthPoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Wondershare PDFelement

    Score5 out of 10
    N/APDFelement is a document management solution from Wondershare Software headquartered in China.

    $79.99

    per year per user

    WatchGuard AuthPoint

    Score9 out of 10
    N/AWatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code,…N/A
    Pricing
    Cisco DuoWondershare PDFelementWatchGuard AuthPoint
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    PDFelement
    79.99USD
    per year per user
    PDFelement
    129.99USD
    one-time fee per user
    WatchGuard AuthPoint MFA
    Contact Sales
    WatchGuard AuthPoint Total Identity Security
    Contact Sales
    Offerings
    Pricing Offerings
    Cisco DuoWondershare PDFelementWatchGuard AuthPoint
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsFor Individuals: Yearly Plan: $79.99/user; 2-Year Plan: $109.99/user Perpetual Plan(one-time): $129.99/user For Teams: Yearly plan starts at $109/year for 1 user For Education: Yearly Plan: $47.99/user; Perpetual Plan(one-time): $99.99/user
    More Pricing Information
    Community Pulse
    Cisco DuoWondershare PDFelementWatchGuard AuthPoint
    Considered Multiple Products
    Cisco
    Chose Cisco Duo
    Cisco Duo exceeds the WatchGaurd Authpoint product on every metric. Its easier to implement. More flexible in how its applied. And it allows much more features and granularity in how it can control access
    Incentivized
    Chose Cisco Duo
    Cisco Secure Access by Duo, against WatchGuard AuthPoint, is a broader tool with more applicability across applications to my knowledge. I also find it to be faster, and simpler for users to understand. For example, with Authpoint, the tokens that appear and "count down" seem …
    Incentivized
    Chose Cisco Duo
    Better brand awareness, compatibility.
    Incentivized
    Chose Cisco Duo
    As we were on Cisco VConnect mobility client, we felt the ROI of using a Cisco auth client would be much better even though when we took this decision, remote working wasn't in vogue. That's the main business reason for going with Duo / Cisco Secure Access, by Duo--a …
    Incentivized
    Wondershare Technology
    No answer on this topic
    WatchGuard Technologies
    Chose WatchGuard AuthPoint
    I find WatchGuard is easier to administer then Duo, while Duo offers a more in depth user management experience
    Incentivized
    Chose WatchGuard AuthPoint
    They are very similar. There are more direct integrations available with Duo.
    Incentivized
    Chose WatchGuard AuthPoint
    WG offers some of the best network equipment, it's a no brainer to wrap it all together.
    Incentivized
    Chose WatchGuard AuthPoint
    We use different 2FA providers to secure different things. We are actively using Duo now, as well as WatchGuard AuthPoint. Each provider has different strengths, and you must test the applicability of a service in your own environment.
    Incentivized
    Chose WatchGuard AuthPoint
    The biggest reason we selected Watchguard was support. We already use Watchguard firewall products and have received excellent support from our third-party vendor, Watchguard.
    Incentivized
    Chose WatchGuard AuthPoint
    WatchGuard AuthPoint offer'd functionalities that each of these fell short on. Rather that be pre login MFA or app based support or cost.
    Incentivized
    Chose WatchGuard AuthPoint
    Because we have Watchguard Firewall it becomes easier to manage everything in the cloud.
    Incentivized
    Chose WatchGuard AuthPoint
    WatchGuard AuthPoint is less expensive than most competitors, easier to manage through WatchGuard Cloud, and the MFA solutions is rock solid and secure. We do not worry about vulnerabilities with WatchGuard AuthPoint.
    Incentivized
    Chose WatchGuard AuthPoint
    We reviewed and tested Duo, but having already WatchGuard products, and WatchGuard AuthPoint also having more capabilities, we ended up with them. One less vendor to deal with and also knowing them for a long time and having a great relationship was the key factor to move …
    Incentivized
    Chose WatchGuard AuthPoint
    Only one app tu manage password a MFA functionlity
    Incentivized
    Chose WatchGuard AuthPoint
    AuthPoint integrates with our WatchGuard driven security stack, and is therefor the obvious choice. Competitive pricing. One vendor means streamlined implementation and management, streamlined support.
    Incentivized
    Chose WatchGuard AuthPoint
    We chose authpoint because we are already familiar with Watchguard and implementation was easy.
    Incentivized
    Chose WatchGuard AuthPoint
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard …
    Incentivized
    Chose WatchGuard AuthPoint
    Duo was a great product, but us having already Watchguard endpoints deployed was the reason with went with Authpoint. Simple as that.
    Incentivized
    Chose WatchGuard AuthPoint
    WatchGuard is easily managed and has different features like DHCP within it, which can be managed easily
    Incentivized
    Chose WatchGuard AuthPoint
    WatchGuard Authpoint performs well, integrates with their Fireboxes, as expected, and can be managed in the same GUI as their Firebox.
    Incentivized
    Chose WatchGuard AuthPoint
    Duo Secure works in a very similar way. We utilize WatchGuard routers & access points in all our offices. We use the WatchGuard Mobile VPN software too. We knew that the WatchGuard AuthPoint would integrate well with our current equipment.
    Incentivized
    Chose WatchGuard AuthPoint
    Having the Multi-Factor Authentication developed by the same developer of the devices we use is very beneficial when we have to troubleshoot something. Support is great and is very responsive. Clients seem to prefer using their software over another vendor. The app is very …
    Incentivized
    Chose WatchGuard AuthPoint
    AuthPoint has better integration with the product stack. Simpler to implement. Less complex of a setup. Easier to explain to customers and easier training for the engineering/support team. Licenses per user are good value and affordable for the majority of our small and …
    Incentivized
    Chose WatchGuard AuthPoint
    AuthPoint was a clear choice when comparing these products. With a mixed OS environment, Cisco Duo did not seem to work well. Azure MFA does not work with MAC OS. Watchguard AuthPoint met what we needed.
    Incentivized
    Chose WatchGuard AuthPoint
    The product works great but needs more control on the device itself (no jailbroken device, check the local update, etc). The GUI is more clean and simple on the Authpoint side.
    Incentivized
    Chose WatchGuard AuthPoint
    We have implemented both Azure VPN Gateway & Cisco Duo in our environment alongside AuthPoint. Each has a different use case. Azure VPN client (we are using this with O365 MFA) is a split tunnel solution, relatively cost-effective and easy to use - the beauty of the solution …
    Incentivized
    Chose WatchGuard AuthPoint
    Works best with the WatchGuard family of products
    Incentivized
    Chose WatchGuard AuthPoint
    Watchguard Authpoint is a good competitor to Duo in environments that run the Watchguard ecosystem as it has seamless integration and can be managed using the existing platform. Cisco Secure Access is more vendor-agnostic and is a better fit in my opinion for larger …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    129 Answers
    78%
    Would buy again
    7 Answers
    97%
    Would buy again
    238 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    88%
    Delivers good value for the price
    7 Answers
    98%
    Delivers good value for the price
    226 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    129 Answers
    78%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    240 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    97%
    Lived up to sales and marketing promises
    202 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    89%
    Implementation went as expected
    8 Answers
    92%
    Implementation went as expected
    218 Answers
    Best Alternatives
    Cisco DuoWondershare PDFelementWatchGuard AuthPoint
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    M‑Files
    Score8.9 out of 10
    Google Authenticator
    Score8.9 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    Esker
    Score7.4 out of 10
    Cisco Duo
    Score9.4 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Tungsten Capture
    Score9.5 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoWondershare PDFelementWatchGuard AuthPoint
    Likelihood to Recommend
    9.4
    (196 ratings)
    9.1
    (55 ratings)
    8.6
    (245 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    10.0
    (1 ratings)
    9.1
    (23 ratings)
    Usability
    10.0
    (76 ratings)
    8.6
    (5 ratings)
    9.0
    (29 ratings)
    Availability
    9.9
    (8 ratings)
    10.0
    (1 ratings)
    6.8
    (6 ratings)
    Performance
    9.8
    (3 ratings)
    7.5
    (2 ratings)
    6.5
    (6 ratings)
    Support Rating
    9.9
    (89 ratings)
    8.4
    (8 ratings)
    5.0
    (53 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    10.0
    (1 ratings)
    6.4
    (14 ratings)
    Configurability
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    8.2
    (4 ratings)
    Ease of integration
    9.9
    (8 ratings)
    7.5
    (2 ratings)
    6.4
    (5 ratings)
    Product Scalability
    9.8
    (3 ratings)
    10.0
    (1 ratings)
    5.7
    (6 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Cisco DuoWondershare PDFelementWatchGuard AuthPoint
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    Wondershare Technology
    It's a wonderful asset to have when you lose your original Word doc, etc. so you can still edit a document (and not have to start from ground zero). That feature alone is why I bought this product and why I will continue to recommend.
    Incentivized
    Read full review
    WatchGuard Technologies
    Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Wondershare Technology
    • PDFelement provides the same powerful features as Adobe Acrobat, but the interface is easy to learn and use. The product is extremely intuitive, which saves our clients from becoming frustrated as they learn the product.
    • PDFelement Pro's ability to create fillable forms with the click of one button is one of our clients favorite features. I was impressed at how accurately PDFelement performed this task and the ease with which these fields can be edited, if needed.
    • Security is more important than ever these days and PDFelement provides the encryption and permissions to protect documents quickly and easily. I especially like the batch encrypt feature, this makes it easy to protect multiple files with the same password.
    • PDFelement makes it easy to extract the data from form fields. This is a huge plus for our clients.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Easy to setup
    • Quick to setup and use
    • Works consistently
    • Easy to reset token's when someone gets a new phone
    • Website is secure and requires MFA to sign on
    • App can enable MFA requirement to open and approve a push notification
    • App is easy to use
    Incentivized
    Read full review
    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    Wondershare Technology
    • I wish there was a lighter program for just reviewing a document and then to transition seamlessly to an editing mode. It takes a few seconds longer to load than Preview on my Mac, and based on that frustration, I use Preview to view documents.
    • A lower price for upgrades.
    Incentivized
    Read full review
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Wondershare Technology
    Excellent, easy to use product
    Incentivized
    Read full review
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Wondershare Technology
    I am a novice and I am using it like a pro because it is so easy to work with
    Incentivized
    Read full review
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Wondershare Technology
    No issues. Works perfect
    Incentivized
    Read full review
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
    Read full review
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Wondershare Technology
    There is a lot of learning. Although some of the functions you can probably pick up relatively quickly, some of them, including compressing the size or using a different language, remains a myth to me.
    Incentivized
    Read full review
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
    Read full review
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    Wondershare Technology
    PDFelement is always in contact with me, by email and by giving constant tips and recommendations. But what makes me give you a 10, was the outstanding support service received on July 9th by one of your support professionals Amanda, who helped me with a tariff issue, and makes me [rate] your product.
    Read full review
    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Wondershare Technology
    No answers on this topic
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
    Read full review
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Wondershare Technology
    No answers on this topic
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    Wondershare Technology
    Just pay, download, activate and start using it
    Incentivized
    Read full review
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    Wondershare Technology
    I didn't try or buy other programs, but did a good bit of research on them. I went with PDFelement because of the lower pricing, and because of the rich features I learned it had. I also appreciated the great customer service I received from reps in the community forums, which showed me they have an aim in keeping their customers happy - which is always good to have when using fairly complex technical apps.
    Incentivized
    Read full review
    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Wondershare Technology
    Super easy Word style layout and format.
    Incentivized
    Read full review
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    Wondershare Technology
    • For me, it's been very important to me that my business as a pet sitter and dog walker not leave a negative footprint on the environment. To that end, it's been very important that i'm able to do as much paperwork as possible without using paper. PDFelement is wonderful at helping me meet those goals.
    Incentivized
    Read full review
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    ScreenShots

    Wondershare PDFelement Screenshots

    Screenshot of AI-powered support for chatting with PDFs/summaring/proofreading/rewriting/explaining/translating the PDF file content.Screenshot of file conversion to and from PDF format in high quality.Screenshot of PDF generation, which can be done from images, Word documents, and various formats, including batch create.Screenshot of certificate-based legal signatures, and documents can be sent to bulk signers, and signatures collected and tracked from anywhere, on any device.Screenshot of text recognition, from scanned PDFs and images.Screenshot of the PDF text editor, with images, forms, and pages.

    WatchGuard AuthPoint Screenshots

    Screenshot of The AuthPoint console in WatchGuard Cloud: users, groups, protected resources, and blocked tokens at a glance.Screenshot of Authentication activity across every protected resource: successful and failed logins, denied push notifications, and which users are active.Screenshot of New users are set up by scanning a QR code from a welcome email. No manual token distribution.Screenshot of The AuthPoint mobile app on first run. Users activate their token in a couple of taps.Screenshot of The app holds every token a user needs, including third-party accounts like Microsoft and Google.Screenshot of Approving a login with a push notification, the method most users rely on day to day.