What users are saying about
12 Ratings
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Score 7.4 out of 100
40 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Cisco Headset 700 Series

As an over-the-head, snug-fitting over-the-ear headset, the style of the Cisco Headset 700 series will not be to everyone's taste. For those that like the style, I can confidently say that the audio quality, noise cancellation, and noise isolating microphones, are among the best across the competition. While the price point is on par with other high-end wireless/BT headsets, the styling and build quality means that these headsets fit in with the look and feel of high-end consumer brands, while delivering the performance and long-term reliability that is expected from a business solution.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Headset 700 Series
Highfive, by Dialpad
7.9
High quality audio
Cisco Headset 700 Series
Highfive, by Dialpad
8.5
High quality video
Cisco Headset 700 Series
Highfive, by Dialpad
8.7
Low bandwidth requirements
Cisco Headset 700 Series
Highfive, by Dialpad
6.3
Mobile support
Cisco Headset 700 Series
Highfive, by Dialpad
8.0

Screen Sharing

Cisco Headset 700 Series
Highfive, by Dialpad
8.5
Desktop sharing
Cisco Headset 700 Series
Highfive, by Dialpad
9.0
Whiteboards
Cisco Headset 700 Series
Highfive, by Dialpad
8.0

Online Meetings / Events

Cisco Headset 700 Series
Highfive, by Dialpad
7.7
Calendar integration
Cisco Headset 700 Series
Highfive, by Dialpad
7.4
Meeting initiation
Cisco Headset 700 Series
Highfive, by Dialpad
6.7
Integrates with social media
Cisco Headset 700 Series
Highfive, by Dialpad
8.0
Record meetings / events
Cisco Headset 700 Series
Highfive, by Dialpad
7.7
Slideshows
Cisco Headset 700 Series
Highfive, by Dialpad
9.0

Online Events Collaboration

Cisco Headset 700 Series
Highfive, by Dialpad
7.5
Live chat
Cisco Headset 700 Series
Highfive, by Dialpad
7.6
Audience polling
Cisco Headset 700 Series
Highfive, by Dialpad
6.0
Q&A
Cisco Headset 700 Series
Highfive, by Dialpad
9.0

Online Events Security

Cisco Headset 700 Series
Highfive, by Dialpad
5.9
User authentication
Cisco Headset 700 Series
Highfive, by Dialpad
6.0
Participant roles & permissions
Cisco Headset 700 Series
Highfive, by Dialpad
6.0
Confidential attendee list
Cisco Headset 700 Series
Highfive, by Dialpad
5.6

Pros

Cisco Headset 700 Series

  • Compact and comes with protective hard shell case.
  • Has music capabilities for skipping songs which some other headsets don't have.
  • Sleek and modern looking.
  • Noise cancellation is good compared to Plantronics but not as good as Jabra.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

  • Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
  • Highfive has great audio quality for small groups.
  • Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.
Adam McCracken | TrustRadius Reviewer

Cons

Cisco Headset 700 Series

  • The pressure on ears is a bit high, after some time ears start [to hurt].
  • Mute button is not conveniently located, sometimes it is difficult to find it.
  • Strange beep sound comes sometimes, don't know from where.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

  • Getting Rick-Rolled by your co-workers...
  • Highfive can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.
  • Setting up Highfive correctly can be a bit complicated for those who are tech challenged.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Headset 700 Series

Cisco Headset 700 Series 6.9
Based on 2 answers
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
Joshua Baever | TrustRadius Reviewer

Highfive, by Dialpad

Highfive, by Dialpad 6.6
Based on 10 answers
I've only on a few occasions had to reach out to support at high five and in each case, it was to find out it was a feature that didn't exist and would let me know if it gets added. They never added the feature and never followed up. Not even to check in and see how the issue was.
Jon Walka | TrustRadius Reviewer

Alternatives Considered

Cisco Headset 700 Series

Plantronics Voyager, although it serves the same purpose, isn’t the same at all! The fact that we are a Cisco and Webex [shop] made it so simple once Cisco started offering headsets. Having to connect desk phones with Poly headsets required connectors and offered no visibility. Cisco managed to give a well designed and powerful headset alternative to everyone, but clearly a no-brainer for Cisco environment.
Anonymous | TrustRadius Reviewer

Highfive, by Dialpad

Highfive has thus far proved to be a better system for having video conferencing. Don't get me wrong, I like Zoom, but Highfive is cleaner and easier to use. Video recording is a game changer with Highfive and I'm so glad they added it! I use Highfive just about everyday, while I find myself using Zoom less and less.
Taylor Hansen | TrustRadius Reviewer

Return on Investment

Cisco Headset 700 Series

  • Although expensive, you get what you pay for with crystal clear audio on meetings.
  • Being able to use this headset for multiple scenarios also makes the cost easier to justify.
Daniel Hosking | TrustRadius Reviewer

Highfive, by Dialpad

  • It's been great to have one universal platform for every employee to use to call in, even while Slack and Google Hangouts are options.
  • We can't rely on HighFive because of the poor quality, and since it's our default platform, it can be delay meetings with poor quality or cofusion as to which platform is best to use.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Headset 700 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Headset 700 Series Editions & Modules

Additional Pricing Details

Highfive, by Dialpad

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Highfive, by Dialpad Editions & Modules

Edition
Starter (minimum 10 users)$9.991
Advanced$13.991
Premier$16.991
Video Conferencing - Select$1,1882
Video Conferencing - Plus$1,7882
Video Conferencing - Premium$4,1882
  1. per user/per month
  2. per room
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

Rating Summary

Likelihood to Recommend

Cisco Headset 700 Series
7.3
Highfive, by Dialpad
7.4

Support Rating

Cisco Headset 700 Series
6.9
Highfive, by Dialpad
6.6

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