What users are saying about
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Top Rated
282 Ratings

Cisco Jabber

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Top Rated
282 Ratings
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Score 8.2 out of 100
68 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration is great for giving product trainings, presentations and webinars over the phone to a wide number of users remotely. It is well suited for meetings where screens and documents need to be shared live during a conference call for easy collaboration
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
GlobalMeet Collaboration
Task Management
Cisco Jabber
8.2
GlobalMeet Collaboration
Gantt Charts
Cisco Jabber
5.0
GlobalMeet Collaboration
Scheduling
Cisco Jabber
6.8
GlobalMeet Collaboration
Workflow Automation
Cisco Jabber
6.1
GlobalMeet Collaboration
Mobile Access
Cisco Jabber
8.2
GlobalMeet Collaboration
Search
Cisco Jabber
7.8
GlobalMeet Collaboration
Visual planning tools
Cisco Jabber
4.3
GlobalMeet Collaboration

Communication

Cisco Jabber
6.4
GlobalMeet Collaboration
Chat
Cisco Jabber
8.6
GlobalMeet Collaboration
Notifications
Cisco Jabber
8.4
GlobalMeet Collaboration
Discussions
Cisco Jabber
7.2
GlobalMeet Collaboration
Surveys
Cisco Jabber
6.5
GlobalMeet Collaboration
Internal knowledgebase
Cisco Jabber
6.1
GlobalMeet Collaboration
Integrates with GoToMeeting
Cisco Jabber
4.7
GlobalMeet Collaboration
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
GlobalMeet Collaboration
Integrates with Outlook
Cisco Jabber
7.8
GlobalMeet Collaboration

File Sharing & Management

Cisco Jabber
6.9
GlobalMeet Collaboration
Versioning
Cisco Jabber
6.9
GlobalMeet Collaboration
Video files
Cisco Jabber
7.1
GlobalMeet Collaboration
Audio files
Cisco Jabber
7.4
GlobalMeet Collaboration
Document collaboration
Cisco Jabber
7.0
GlobalMeet Collaboration
Access control
Cisco Jabber
7.6
GlobalMeet Collaboration
Advanced security features
Cisco Jabber
7.5
GlobalMeet Collaboration
Integrates with Google Drive
Cisco Jabber
5.1
GlobalMeet Collaboration
Device sync
Cisco Jabber
6.7
GlobalMeet Collaboration

Performance & Compatibility of Online Events Software

Cisco Jabber
GlobalMeet Collaboration
7.2
High quality audio
Cisco Jabber
GlobalMeet Collaboration
7.5
High quality video
Cisco Jabber
GlobalMeet Collaboration
7.1
Low bandwidth requirements
Cisco Jabber
GlobalMeet Collaboration
7.3
Mobile support
Cisco Jabber
GlobalMeet Collaboration
6.8

Screen Sharing

Cisco Jabber
GlobalMeet Collaboration
6.3
Desktop sharing
Cisco Jabber
GlobalMeet Collaboration
7.7
Whiteboards
Cisco Jabber
GlobalMeet Collaboration
5.0

Online Meetings / Events

Cisco Jabber
GlobalMeet Collaboration
6.9
Calendar integration
Cisco Jabber
GlobalMeet Collaboration
6.6
Meeting initiation
Cisco Jabber
GlobalMeet Collaboration
7.2
Integrates with social media
Cisco Jabber
GlobalMeet Collaboration
7.2
Record meetings / events
Cisco Jabber
GlobalMeet Collaboration
7.2
Slideshows
Cisco Jabber
GlobalMeet Collaboration
6.2

Online Events Collaboration

Cisco Jabber
GlobalMeet Collaboration
6.5
Live chat
Cisco Jabber
GlobalMeet Collaboration
7.7
Audience polling
Cisco Jabber
GlobalMeet Collaboration
4.2
Q&A
Cisco Jabber
GlobalMeet Collaboration
7.5

Online Events Security

Cisco Jabber
GlobalMeet Collaboration
7.4
User authentication
Cisco Jabber
GlobalMeet Collaboration
7.8
Participant roles & permissions
Cisco Jabber
GlobalMeet Collaboration
7.2
Confidential attendee list
Cisco Jabber
GlobalMeet Collaboration
7.3

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

GlobalMeet Collaboration

  • Something that GlobalMeet does well is distributing a meeting to users. The system integrates well with our Outlook system and allows easy meeting distributions.
  • GlobalMeet is good at providing an easy way to record web meetings. The feature works well and is easy to download after.
Anonymous | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

GlobalMeet Collaboration

  • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
  • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
  • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 9.9
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 2.0
Based on 3 answers
GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
Anonymous | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 7.1
Based on 21 answers
I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Jabber

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 9.1
Based on 1 answer
We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
Jen Oxler | TrustRadius Reviewer

Performance

Cisco Jabber

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 7.3
Based on 1 answer
For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
Jen Oxler | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

GlobalMeet Collaboration

GlobalMeet Collaboration 7.0
Based on 15 answers
As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Jabber

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 8.2
Based on 1 answer
GlobalMeet was easy to get set up with the company and starting to use.
Jen Oxler | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

GlobalMeet Collaboration

Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
Kristen Wise | TrustRadius Reviewer

Scalability

Cisco Jabber

No score
No answers yet
No answers on this topic

GlobalMeet Collaboration

GlobalMeet Collaboration 7.3
Based on 1 answer
This product seems to be able to handle the growing amount of work within our company without any problems.
Jen Oxler | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

GlobalMeet Collaboration

  • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
  • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
  • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
  • Attentively support system that responds fast to queries and this saves time for us.
Mogana Tashiani | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

GlobalMeet Collaboration

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

GlobalMeet Collaboration Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
GlobalMeet Collaboration
6.5

Likelihood to Renew

Cisco Jabber
9.9
GlobalMeet Collaboration
2.0

Usability

Cisco Jabber
9.0
GlobalMeet Collaboration
7.1

Reliability and Availability

Cisco Jabber
GlobalMeet Collaboration
9.1

Performance

Cisco Jabber
GlobalMeet Collaboration
7.3

Support Rating

Cisco Jabber
8.6
GlobalMeet Collaboration
7.0

Implementation Rating

Cisco Jabber
GlobalMeet Collaboration
8.2

Scalability

Cisco Jabber
GlobalMeet Collaboration
7.3

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