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Cisco Room Series vs. GlobalMeet Collaboration (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Room Series

    Score8.6 out of 10
    N/AThe Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A

    GlobalMeet Collaboration (discontinued)

    Score9.8 out of 10
    N/AGlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.N/A
    Pricing
    Cisco Room SeriesGlobalMeet Collaboration (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Room SeriesGlobalMeet Collaboration (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Room SeriesGlobalMeet Collaboration (discontinued)
    Considered Both Products
    Cisco
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    86 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    79 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    87 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    72 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    82 Answers
    No answers on this topic
    Features
    Cisco Room SeriesGlobalMeet Collaboration (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Room Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Room Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    7.2
    46 Ratings
    9% below category average
    High quality audio00 Ratings7.446 Ratings
    High quality video00 Ratings6.736 Ratings
    Low bandwidth requirements00 Ratings7.335 Ratings
    Mobile support00 Ratings7.313 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Room Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Room Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    6.0
    39 Ratings
    28% below category average
    Desktop sharing00 Ratings7.639 Ratings
    Whiteboards00 Ratings4.326 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Room Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Room Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    6.6
    43 Ratings
    21% below category average
    Calendar integration00 Ratings6.034 Ratings
    Meeting initiation00 Ratings7.040 Ratings
    Integrates with social media00 Ratings7.23 Ratings
    Record meetings / events00 Ratings6.735 Ratings
    Slideshows00 Ratings5.821 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Room Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Room Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    6.8
    35 Ratings
    17% below category average
    Live chat00 Ratings8.233 Ratings
    Audience polling00 Ratings4.314 Ratings
    Q&A00 Ratings8.020 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Room Series and GlobalMeet Collaboration (discontinued)
    Feature
    Cisco Room Series
    -
    Ratings
    GlobalMeet Collaboration (discontinued)
    7.2
    38 Ratings
    12% below category average
    User authentication00 Ratings8.634 Ratings
    Participant roles & permissions00 Ratings6.736 Ratings
    Confidential attendee list00 Ratings6.228 Ratings
    Best Alternatives
    Cisco Room SeriesGlobalMeet Collaboration (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Cisco Headsets
    Score9.1 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Room SeriesGlobalMeet Collaboration (discontinued)
    Likelihood to Recommend
    8.1
    (93 ratings)
    6.4
    (47 ratings)
    Likelihood to Renew
    5.0
    (6 ratings)
    2.0
    (3 ratings)
    Usability
    8.6
    (83 ratings)
    7.1
    (21 ratings)
    Availability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Support Rating
    7.8
    (80 ratings)
    7.3
    (14 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Room SeriesGlobalMeet Collaboration (discontinued)
    Likelihood to Recommend
    Cisco
    We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.
    Incentivized
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    Discontinued Products
    GlobalMeet Collaboration is great for giving product trainings, presentations and webinars over the phone to a wide number of users remotely. It is well suited for meetings where screens and documents need to be shared live during a conference call for easy collaboration
    Incentivized
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    Pros
    Cisco
    • Captures everyone in the room with its wide angle camera automatically.
    • Counts the number of people in the video meeting.
    • Puts the camera focus on the person who is speaking.
    • Enhances the live meeting video experience with its AI features.
    • Removes the overheads of manually setting up cameras and adjusting them.
    Incentivized
    Read full review
    Discontinued Products
    • Something that GlobalMeet does well is distributing a meeting to users. The system integrates well with our Outlook system and allows easy meeting distributions.
    • GlobalMeet is good at providing an easy way to record web meetings. The feature works well and is easy to download after.
    Incentivized
    Read full review
    Cons
    Cisco
    • Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
    Incentivized
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    Discontinued Products
    • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
    • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
    • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
    Read full review
    Likelihood to Renew
    Cisco
    By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
    Incentivized
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    Discontinued Products
    GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
    Incentivized
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    Usability
    Cisco
    A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.
    Incentivized
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    Discontinued Products
    I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
    Incentivized
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    Reliability and Availability
    Cisco
    Once the order was place we received very quickly
    Incentivized
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    Discontinued Products
    We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
    Incentivized
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    Performance
    Cisco
    Great product with a great user experience
    Incentivized
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    Discontinued Products
    For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
    Incentivized
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    Support Rating
    Cisco
    Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
    Read full review
    Discontinued Products
    As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
    Incentivized
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    Implementation Rating
    Cisco
    Very easy to implement. Integration into our Unified Communications platform was simple and quick
    Incentivized
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    Discontinued Products
    GlobalMeet was easy to get set up with the company and starting to use.
    Incentivized
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    Alternatives Considered
    Cisco
    As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
    Incentivized
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    Discontinued Products
    Our small non-profit organization appreciates the ease of use of the platform for conference call needs. Other platforms can be much more complicated for users unfamiliar with conference call technology. We use it several times a month for committee meetings, regional rep check ins, and meetings with our board of directors.
    Incentivized
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    Scalability
    Cisco
    The product and backend systems are designed to scale from small to very large organization seamlessly and easily
    Incentivized
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    Discontinued Products
    This product seems to be able to handle the growing amount of work within our company without any problems.
    Incentivized
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    Return on Investment
    Cisco
    • The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
    • It simply works.
    • Ease of support.
    • We also appreciate the great support we get from intelligent folks in Cisco TAC organization.
    Incentivized
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    Discontinued Products
    • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
    • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
    • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
    • Attentively support system that responds fast to queries and this saves time for us.
    Incentivized
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    ScreenShots

    Cisco Room Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    GlobalMeet Collaboration (discontinued) Screenshots

    Screenshot of GlobalMeet Collaboration WebcamsScreenshot of GlobalMeet Collaboration Home ScreenScreenshot of GlobalMeet Collaboration ChatProduct screenshotProduct screenshotProduct screenshot