Cisco Umbrella vs. Cloudflare vs. Hornetsecurity VM Backup

When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it

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Cloudflare has features as a CDN/Gateway/Reverse Proxy that simply don't exist in other solutions. Having so many capabilities under a single platform, with solid support and high uptime, has been essential. I would recommend it for hobby projects all the way to enterprise scale. There's a lot of push around AI and workers. Some feel like Cloudflare is following the hype. But after reading a lot about the new features, a decent amount of them has real value.

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Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight

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• As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
• So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.

• The best part is the content delivery network. Cloudflare has a large network of data centres around the world that helps cache and delivers content quickly to our customers.
• Cloudflare offers us with a fast and reliable DNS service and with the world class features such as Cloudflare workers, SSL verification, certificate management and web application firewall. When all of these are combined together, it provides very strict security for our organization.
• One of the most important feature that we use is the analytics and threat detection. It provides us with the real time insights of all the threats originating from multiple locations and landing on our websites.

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• Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
• Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
• Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
• Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.

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• So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.

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• In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy.
• Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions.
• While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies.

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• More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
• It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
• Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.

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First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.

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lower cost

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It simply works and it is making our lives easier. The renewal process is also really good

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Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.

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Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.

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A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs

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Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected

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In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.

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our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely

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Their Argo for the global network is the core feature we love.

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Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)

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While I have had good support in the past from Cloudflare's technical support team, I have had some terrible experiences with billing support. I have had multiple tickets sent to their billing support that I will never receive a reply to for over a month. When I finally do get a reply, it has been an automated email that never gives me an answer to my question.

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One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.

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Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.

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At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.

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Very well executed implementation where our team was able to handle the implementation with guidance.

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Altaro has really designed their product so well that you can honestly implement this within a couple of minutes

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Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.

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Nothing like it. Organizations can utilize these Cloudflare products to enhance their online presence by improving security, performance, reliability, and developer efficiency. Cloudflare is an American company that delivers services such as DNS, a content delivery network (CDN), and various other additional services to make websites faster and more secure. Cloudflare is used by over 26 million sites, resulting in the processing of more than 1 billion IP addresses each day.

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The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.

Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features

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They are built for scale and have the capacity to handle all the traffic we could ever expect to get.

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• It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.

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• Immediate ROI on Registrar and DNS hosting while giving a single plane of glass to managing both with domain registrations at cost, and no cost DNS hosting
• WAF helped us move at risk servers/applications into a protected state allowing us to perform remediations at a measured pace and get them done right instead of band aide solutions.
• CDN proxying increase the speed of our website while simultaneously reducing server load.
• DMARC management and report interpretation allow use to identify weak points in our email systems, remediate and move to stricter policies without significantly increasing staff time spent managing it.

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• Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
• The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
• Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.

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