What users are saying about
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Top Rated
100 Ratings
Top Rated
94 Ratings

Cisco Umbrella

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Top Rated
100 Ratings
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Score 8.5 out of 100
Top Rated
94 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella is most appropriate in organizations that do not require much support and Office 365 is not used. The level of support provided is lackluster. The roaming agent often causes Windows systems to incorrectly report that the machine does not have Internet access. This causes Office 365 apps to no work, resulting in a lot of wasted time trying to correct the error. The product was top-notch several years ago, but I would hesitate to recommend it now.
Anonymous | TrustRadius Reviewer

Cloudflare

Excellent for managing server loads and site speed for our clients. Most would have to buy bigger hosting packages to handle their busy days, but CloudFlare picks up the traffic and reduces the burden on the server. Most clients can rely on smaller hosting accounts to keep their sites up.
Darcy Knapp, MBA | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Cloudflare

  • Security: Cloudflare keeps our website safe from DDoS attacks and other malicious traffic.
  • CDN: Cloudflare caches our website content, increasing our website's reliability and reducing server load. This saves on bandwidth costs from web servers.
  • Registrar: We can migrate domains to Cloudflare, though they don't currently allow the purchase of new domain names. The benefit of this is cheaper renewal fees and fewer systems involved in managing our domains.
Anonymous | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

  • Multiple Users - It would be great to be able to have multiple users on one account.
  • Itemized Cache - Would love to see a list of files that have been cached by CloudFlare's CDN and when they will expire. Also nice to optionally remove one or more files from the cache.
Joey Yax | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

Cloudflare 10.0
Based on 1 answer
No answer on this topic is available.

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 51 answers
We have not yet had to contact Customer Support on any issues yet. Our organization did take the class in order to learn how to administer the product so it gave us a good understanding of what the product is and how to use it. The community site has been easy to use and allows for us to find many of the answers that we need.
Anonymous | TrustRadius Reviewer

Cloudflare

Cloudflare 8.0
Based on 14 answers
  • We've been using a free plan, so we know that we aren't a priority on their list, but we had a severe issue in just one project, and they weren't able to help us with that.
  • We had to remove that website from Cloudflare and use another service since they couldn't help us, and they took a long time to respond to our inquiries.
Carlos Eduardo de Souza | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

For our use there was no real option or reason for us not to go with Cisco Umbrella. Our other security products were from Cisco, so it just made sense. We did look at the other products to make sure there was not any features missing that we required and there were not
Anonymous | TrustRadius Reviewer

Cloudflare

We selected them at the time based on the service offered and the need to distribute website content in different various locations. But in the end our in house solutions have worked out much better and using simple replication our data is sent out from seven geographical locations and works BETTER than anything CF had offered or currently does.
Robert Winkelmann | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Cloudflare

  • Our business has online presences to reassure our customers, not to gain new ones, so the actual ROI is smaller than for most other people.
  • CloudFlare is super easy to use so I can make adjustments on the fly.
  • Safety and security is important and I don't have to worry about a lot of things due to CloudFlare.
Chris Widner | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cisco Umbrella Editions & Modules

Additional Pricing Details

Cloudflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cloudflare Editions & Modules

Edition
FreeFree
Pro$202
Business$2002
EnterpriseContact sales team
  1. per month
Additional Pricing Details

Add comparison