What users are saying about
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Top Rated
138 Ratings
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Top Rated
162 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100

Cloudflare

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Top Rated
162 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Cisco Umbrella is rated higher in 1 area: Usability
  • Cloudflare is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Cisco Umbrella and Cloudflare are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.4

Cisco Umbrella

84%
69 Ratings
9.1

Cloudflare

91%
75 Ratings

Likelihood to Renew

10.0

Cisco Umbrella

100%
3 Ratings
10.0

Cloudflare

100%
1 Rating

Usability

9.4

Cisco Umbrella

94%
4 Ratings
9.0

Cloudflare

90%
1 Rating

Support Rating

7.3

Cisco Umbrella

73%
67 Ratings
8.5

Cloudflare

85%
53 Ratings

Implementation Rating

9.0

Cisco Umbrella

90%
2 Ratings

Cloudflare

N/A
0 Ratings

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Nicolas Tenthorey | TrustRadius Reviewer

Cloudflare

I can't think of a single scenario where Cloudflare isn't useful. Our company uses Cloudflare for ALL sites. In fact, as a Web Development Agency, we don't work with clients unless they allow us to use Cloudflare. It's really that good ;-) and necessary for modern websites and apps.
Jason Janes | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
  • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
  • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Jeff Collins | TrustRadius Reviewer

Cloudflare

  • When you need a FREE and EASY TO SETUP SSL certificate on your page (if you don't have the locked locker icon when opening your page, you need it)
  • When you want to obfuscate your webpage's IP (any connection will give the Cloudflare's IP)
  • You need to speed up the connection for static content (it will not help database connections or dynamic content)
  • IF your DNS isn't good (Cloudflare's DNS is amazing, quick, easy, and works pretty well)
Igor Neumann | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

  • There is a huge jump in price between the mid-tier and enterprise solutions which is hard to justify for smaller businesses, or companies owning many small businesses.
  • It is difficult to convert from a CNAME installation back to a DNS based one
  • Setting up page-level caching with web workers is counterintuitive for simple websites
Nicholas Tantillo | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Cisco Umbrella Editions & Modules

Additional Pricing Details

Cloudflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Cloudflare Editions & Modules

Edition
FreeFree
Pro$202
Business$2002
EnterpriseContact sales team
  1. none
  2. per month
  3. none
Additional Pricing Details

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

Cloudflare 10.0
Based on 1 answer
No answer on this topic is available.

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

Cloudflare 9.0
Based on 1 answer
While there are some parts of the service that can be tricky to implement if you have a very custom site, like holepunching for cache, for the most part, the service works very well out of the box and is easy to use
Ramon Khan | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
Anonymous | TrustRadius Reviewer

Cloudflare

Cloudflare 8.5
Based on 53 answers
I (fortunately) have not encountered an issue I deemed severe enough to require me to submit a ticket to support. Most of the time, the problems I have encountered were fixable by simply waiting (as is usual with DNS services); or Googling and perusing their perfectly serviceable documentation and browsing support forums.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Cloudflare

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
kevin mcgillicuddy | TrustRadius Reviewer

Cloudflare

CloudFlare is always innovating fast and adding new interesting solutions to the CDN, DNS, and DDoS problems that keep appearing as the internet grows and matures. Due to network effects, using CloudFlare is easier, faster, and more reliable than the competitors, and their support is super fast. I have used other solutions in previous companies like Akamai but their APIs were not very easy to use and their interfaces were not that friendly, also their CDNs were not as fast to clear the cache.
Daniel Anjos | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Cloudflare

  • Uptime: With Cloudflare's website protection, we have avoided panic-inducing outages and downtime.
  • Reduced hosting load: Cloudflare's CDN allows us to use smaller servers and greatly diminish bandwidth usage.
  • Reduced domain renewal cost: Most of our domains could be transferred to Cloudflare, where domain renewals are as cheap as possible.
  • Increased total website cost: All of Cloudflare's features aren't free, and they increase our monthly overall website cost. The protection and other features are helpful, just not free.
Anonymous | TrustRadius Reviewer

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