Cisco Webex Social has been retired and is no longer supported.
N/A
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
Cisco Webex Social (Discontinued)
Microsoft Teams
Editions & Modules
No answers on this topic
Free
$0.00
per user/per month
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)
Microsoft Teams
Free Trial
No
No
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discounts are available for non profit organizations.
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)
Microsoft Teams
Considered Both Products
Cisco Webex Social (Discontinued)
No answer on this topic
Microsoft Teams
Verified User
Manager
Chose Microsoft Teams
I suppose on some level I selected Microsoft Teams because my company has it installed on the computers automatically, but having used other programs I find the Microsoft Teams interface to be very user-friendly and you aren't forced into harder to use features unless you …
Features
Cisco Webex Social (Discontinued)
Microsoft Teams
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
23% above category average
Microsoft Teams
7.5
201 Ratings
6% below category average
Chat
10.01 Ratings
8.7200 Ratings
Integrates with Outlook
10.01 Ratings
9.0155 Ratings
Notifications
00 Ratings
7.6199 Ratings
Discussions
00 Ratings
8.0187 Ratings
Surveys
00 Ratings
7.3111 Ratings
Internal knowledgebase
00 Ratings
7.0122 Ratings
Integrates with GoToMeeting
00 Ratings
6.547 Ratings
Integrates with Gmail and Google Hangouts
00 Ratings
5.743 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
5% above category average
Microsoft Teams
7.2
186 Ratings
9% below category average
Document collaboration
10.01 Ratings
8.3173 Ratings
Access control
10.01 Ratings
7.7156 Ratings
Advanced security features
5.01 Ratings
6.9117 Ratings
Versioning
00 Ratings
7.2130 Ratings
Video files
00 Ratings
7.1158 Ratings
Audio files
00 Ratings
7.4160 Ratings
Integrates with Google Drive
00 Ratings
5.353 Ratings
Device sync
00 Ratings
7.4132 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
It uses lots of computational resources while running and thus, slows down the system sometimes.
It allows a few channels per team. The number of channels could be increased for better productivity.
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.